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PSA: Intel will void your warranty if you use a 3rd party cooler - Page 7

post #61 of 77
http://youtu.be/kqw_XlyLPTg

also no where does it say it will void the warentee.
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post #62 of 77
sad-smiley-002.gif
post #63 of 77
Thread Starter 
Quote:
Originally Posted by levontraut View Post

http://youtu.be/kqw_XlyLPTg
also no where does it say it will void the warentee.

that is an intel "approved" cooler hence why it won't void warranty.

I"m talking about 3rd party coolers such as Silver Arrow, H80/100 etc etc
post #64 of 77
As I stated earlier in this thread... Intel does NOT require any of the components in the box, including the box and fan, with an RMA. ONLY the cpu. I wrapped my 2600k in a papertowel and taped it to a sheet of cardboard inside a box (with prepaid shipping)

It is agreed though that you should not mention overclocking, high speed ram, or 3rd party coolers.
 
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post #65 of 77
Thread Starter 
Quote:
Originally Posted by G3RG View Post

As I stated earlier in this thread... Intel does NOT require any of the components in the box, including the box and fan, with an RMA. ONLY the cpu. I wrapped my 2600k in a papertowel and taped it to a sheet of cardboard inside a box (with prepaid shipping)
It is agreed though that you should not mention overclocking, high speed ram, or 3rd party coolers.

they did for me
when was your RMA? They may have tightened up policies and such since then.....
1st time talking to them so I don't know myself. Maybe you could try to make a RMA request now and see what they say.....

Too bad I didn't record the phone call otherwise you'd be able to hear the rep clearly say
Quote:
I'll also need the stock cooler serial as that'll have to be returned with your processor

additionally this has been the case before which I uncovered via google
from 2004: http://ask.slashdot.org/story/04/05/24/215243/intel-cpu-warranty-invalid-wo-cpu-fan

i'm sure you can find more cases if you googled it as well. I only regret not searching up how Intel deals with CPU RMA.....
post #66 of 77
It was less than a month ago.
 
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post #67 of 77
Thread Starter 
Quote:
Originally Posted by G3RG View Post

It was less than a month ago.

I don't know then.....you could try setting up a RMA now to see what intel says and just cancel it with some excuse after you hear what they say.

It may be different for live chat though as I first called Intel then I used live chat. They didn't ask me via live chat as they somehow already knew who I was......:/
post #68 of 77
Always read and understand your warranty terms before trying to get warranty service.

But in general:

Overclocking = warranty void
Any voltage (including memory) other than "auto" or "normal" = void
Any cooler that hasn't been specifically approved = void
Lapping = void
Any signs of physical damage = void

Of course, except for the physical damage/alterations, there is utterly no way to tell if you have complied with the terms, unless you admit to not doing so.
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post #69 of 77
Thread Starter 
Quote:
Originally Posted by Blameless View Post

Always read and understand your warranty terms before trying to get warranty service.
But in general:
Overclocking = warranty void
Any voltage (including memory) other than "auto" or "normal" = void
Any cooler that hasn't been specifically approved = void
Lapping = void
Any signs of physical damage = void
Of course, except for the physical damage/alterations, there is utterly no way to tell if you have complied with the terms, unless you admit to not doing so.

which is totally my fault.....
but this PSA is just for people that may have forgotten and would unwittingly told intel that when the question is asked.
Just think of this as a little reminder thumb.gif

don't want other OCN'ers to fall in the same spot as me
post #70 of 77
Huh? Is this for real ? Thats .. umm .. dunno. Well at least I know now should I upgrade to Intel product.

It seems always the best idea to provide as little detail as possible in warranty claims in my impression. Act blonde, "it was working fine and now does not do that".
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