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HDD failure?

post #1 of 6
Thread Starter 
It's a WDC WD15EARS-00MVWB0. I bought it less than a year ago.

It started when I was listening to music and it just simply stopped for ~30 seconds and continued to play. I'm using Winamp, but WMP did this as well. Then came up the idea to check the fragmentation of the files. The mp3 wasn't really fragmentated - just 7 parts - this can't cause the music to stop. This was about 1-2 weeks ago.
Now it's much worse. I can't copy some of the larger files for example Ubuntu's iso file. The HDD works very slowly, sometimes it takes a minute to load a folder. It also happened that Windows couldn't open the disk, and caused Explorer to freeze. I've also tried the disk with Ubuntu, the result is the same, slow speed.

So I checked the SMART report:

smartk.png

I think the drive's going to have a mechanical failure. (ID 05)
What do you think?
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post #2 of 6
Quote:
Originally Posted by CoreXE View Post

It's a WDC WD15EARS-00MVWB0. I bought it less than a year ago.
It started when I was listening to music and it just simply stopped for ~30 seconds and continued to play. I'm using Winamp, but WMP did this as well. Then came up the idea to check the fragmentation of the files. The mp3 wasn't really fragmentated - just 7 parts - this can't cause the music to stop. This was about 1-2 weeks ago.
Now it's much worse. I can't copy some of the larger files for example Ubuntu's iso file. The HDD works very slowly, sometimes it takes a minute to load a folder. It also happened that Windows couldn't open the disk, and caused Explorer to freeze. I've also tried the disk with Ubuntu, the result is the same, slow speed.
So I checked the SMART report:
smartk.png
I think the drive's going to have a mechanical failure. (ID 05)
What do you think?

It Sounds to me like Mechanical failure , try and listen for Clicking , rattling , anything out of the ordinary. I would reccomend picking up another HD ASAP.

If you really want the data and can manage to stop using it you could always Transplant the Internals.
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post #3 of 6
Quote:
Originally Posted by CoreXE View Post

It's a WDC WD15EARS-00MVWB0. I bought it less than a year ago.
It started when I was listening to music and it just simply stopped for ~30 seconds and continued to play. I'm using Winamp, but WMP did this as well. Then came up the idea to check the fragmentation of the files. The mp3 wasn't really fragmentated - just 7 parts - this can't cause the music to stop. This was about 1-2 weeks ago.
Now it's much worse. I can't copy some of the larger files for example Ubuntu's iso file. The HDD works very slowly, sometimes it takes a minute to load a folder. It also happened that Windows couldn't open the disk, and caused Explorer to freeze. I've also tried the disk with Ubuntu, the result is the same, slow speed.
So I checked the SMART report:
smartk.png
I think the drive's going to have a mechanical failure. (ID 05)
What do you think?

Yeah, I'd probably back everything up that is on that drive, and prepare for the worst. S.M.A.R.T. - via Wikipedia Take a look at the Known ATA S.M.A.R.T. attributes section.
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post #4 of 6
Thread Starter 
Quote:
Originally Posted by Bdebrooke View Post

It Sounds to me like Mechanical failure , try and listen for Clicking , rattling , anything out of the ordinary. I would reccomend picking up another HD ASAP.
If you really want the data and can manage to stop using it you could always Transplant the Internals.

No weird sounds yet. I'll probably grab the most important files, and send it back for RMA.
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post #5 of 6
Quote:
Originally Posted by CoreXE View Post

Quote:
Originally Posted by Bdebrooke View Post

It Sounds to me like Mechanical failure , try and listen for Clicking , rattling , anything out of the ordinary. I would reccomend picking up another HD ASAP.
If you really want the data and can manage to stop using it you could always Transplant the Internals.

No weird sounds yet. I'll probably grab the most important files, and send it back for RMA.

Do so immediately. Current Pending Sector and Offline Uncorrectable are off the charts! Reallocated Event Count and Reallocated Sector count are high too - and you've started hitting I/O errors (Read Error Rate, Write Error Rate)

The drive is dead. You're really lucky if you can get your important stuff off uncorrupted.

For future reference, those 30 second pauses are "I/O Flatlines" (a term I coined) - when the drive hits a bad sector, it spends up to 30 seconds trying to read or write that sector, which is what causes all I/O to stop (AKA flatline) and is what caused your music to pause.

As soon as I encounter a drive doing those, I advise people to backup their important data and RMA.
Edited by Kramy - 5/15/12 at 4:53am
     
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post #6 of 6
Thread Starter 
Quote:
Originally Posted by Kramy View Post

Do so immediately. Current Pending Sector and Offline Uncorrectable are off the charts! Reallocated Event Count and Reallocated Sector count are high too - and you've started hitting I/O errors (Read Error Rate, Write Error Rate)
The drive is dead. You're really lucky if you can get your important stuff off uncorrupted.
For future reference, those 30 second pauses are "I/O Flatlines" (a term I coined) - when the drive hits a bad sector, it spends up to 30 seconds trying to read or write that sector, which is what causes all I/O to stop (AKA flatline) and is what caused your music to pause.
As soon as I encounter a drive doing those, I advise people to backup their important data and RMA.

I turned it off after I checked the SMART, but I've just noticed I read the whole report wrong. I thought I should read the column with lot of zeros in it. But now I know it's the last column. The drive is "dead" indeed.
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My PC
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Intel Core i7 920 ASUS P6T MSI N560GTX-Ti Hawk Corsair Dominator 3x2GB 1600MHz C8 
Hard DriveOptical DriveOSMonitor
3,5 TB LG GH22NS50 Win7 64bit | Ubuntu 12.04 64bit Samsung SyncMaster 940N 
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Logitech K120 Corsair CMPSU-850TX Thermaltake VL80001W2Z V3 Black Edition Logitech G9 
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