Overclock.net › Forums › Mobile Computing Forum › Laptops and Netbooks › XoticPC customer service...Need your experiences
New Posts  All Forums:Forum Nav:

XoticPC customer service...Need your experiences - Page 3

post #21 of 38
I'm done with this sorry a** company!
After having a bit of a rocky experience the first time, i thought I'd give Xoticpc the benefit of the doubt and place another order.
After all, no one is perfect. However, anyone as incompetent as this outfit shouldn't be in business!

A few months ago I ordered Sager NP9370 with dual 670s in SLI and 2 512GB SSDs with 16GB RAM. I didn't receive the accessories I ordered and basically had to grovel with Customer Service and wait until they discovered their own error. After about 5 weeks from the initial order, I got the accessories along with some lame excuse about how someone must have missed that.
At around $4850...this is the most expensive laptop I've ever purchased and would expect a bit more attention to detail.

I haven't had any problems with the machine that I'm aware of, but have only used it about 6 times since purchase.

The other day I decided to give them another shot and ordered an ASUS Zenbook Prime with (2) 256GB SSDs, Clean Install, Redline Boost (I could do this myself but figured this was easier).
I also grabbed some accessories. A new Netgear router and a Belkin AC Anywhere adapter. The total for this order was approx. $3900!
Well, I got the laptop this morning because I opted for the RUSH build. It's configured as RAID 0!!! ***?
I didn't ask for RAID and didn't get retail or disc versions of Win 7 or MS Office. This would be more of a PITA for me to redo and fix than what its worth, but I wanted to drives for a reason and did not ask them to decide how the machine should be configured. RAID is never a default configuration, people.

So...after discovering this I realized the router wasn't in the box, either. I checked the site and only 1 package was Shipped according to my Order Status.
I then contacted my 'rep' who was all to eager to speak with me BEFORE the deal was closed and they had my money. Now that I've contacted them with an issue I get nothing but crickets.

IMO xoticpc.com is a useless middle-man doing nothing for me except screwing up my order. If I thought there was a basis for lawsuit I would pursue it only to bring an end to their horrible business practices. I'll have ALOT more equipment to order in the coming weeks and I can assure you that xoticpc.com will NOT be getting any of those orders.

Has anyone here dealt with Falcon Northwest? I'd rather just build my own laptop, but for whatever reason that doesn't seem as easy to do as a Desktop.
post #22 of 38
To build your own laptop:

-Micro-ATX motherboard (mini-ATX if you want an even smaller lappy)
-Ultra low profile RAM
-Ultra low profile CPU cooler (most likely you may have to use a small stock one from Intel/AMD, or build your own)
-Thin intake fan
-Small PSU
-UPS (if you want battery life)
-2.5" drives
-Thin optical drive
-Metal sheets and screws
-Metal cutting tools

I haven't attempted yet because of how ambitious and potentially expensive it would be.
post #23 of 38
I purchased an MSI GT70 2OC-065US that I had upgraded with a 90% gamut glossy display and Blu-Ray. I upgraded to a rush build. I placed the order almost 4 weeks ago and I'm still sitting here with a defective display that was broken from the day I got it. Today, they thought they gave me a 'deal' on a discount 2 day delivery. On top of the fact that they charged me for the replacement display even though they originally said I would never be charged. They are extremely disorganized, there departments do not work in conjunction. I'm not going to get into a long winded rant, I'm just terribly disgusted with this purchase and I will never go back to Xotic.
My recent build
(10 items)
 
My Desktop PC
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel 4670K MSI Z87-GD65 EVAG 660 GTX Superclocked Mushkin 2X4 
Hard DriveOptical DriveCoolingOS
Samsung EVO 840 Asus DVD H100i 8.1 
PowerCase
Corsair 650 Gold Rosewill R5 
CPUMotherboardGraphicsRAM
Intel i7-2600K ASRock Z77 Formula OC GeForce 470GTX Mushkin Blackline Ridgeback 2x4GB DDR3 2000 
Hard DriveHard DriveCoolingOS
Crucial M4 256GB WD Caviar Black 1.5TB 7200 RPM 6.0Gb/s Corsair H50 Windows 7 Ultimate 
MonitorPowerCaseMouse
SAMSUNG XL2370-1 23" LED Corsair HX 750W NZXT Phantom Logitech Performance MX 
  hide details  
Reply
My recent build
(10 items)
 
My Desktop PC
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel 4670K MSI Z87-GD65 EVAG 660 GTX Superclocked Mushkin 2X4 
Hard DriveOptical DriveCoolingOS
Samsung EVO 840 Asus DVD H100i 8.1 
PowerCase
Corsair 650 Gold Rosewill R5 
CPUMotherboardGraphicsRAM
Intel i7-2600K ASRock Z77 Formula OC GeForce 470GTX Mushkin Blackline Ridgeback 2x4GB DDR3 2000 
Hard DriveHard DriveCoolingOS
Crucial M4 256GB WD Caviar Black 1.5TB 7200 RPM 6.0Gb/s Corsair H50 Windows 7 Ultimate 
MonitorPowerCaseMouse
SAMSUNG XL2370-1 23" LED Corsair HX 750W NZXT Phantom Logitech Performance MX 
  hide details  
Reply
post #24 of 38
Quote:
Originally Posted by JJFIVEOH View Post

I purchased an MSI GT70 2OC-065US that I had upgraded with a 90% gamut glossy display and Blu-Ray. I upgraded to a rush build. I placed the order almost 4 weeks ago and I'm still sitting here with a defective display that was broken from the day I got it. Today, they thought they gave me a 'deal' on a discount 2 day delivery. On top of the fact that they charged me for the replacement display even though they originally said I would never be charged. They are extremely disorganized, there departments do not work in conjunction. I'm not going to get into a long winded rant, I'm just terribly disgusted with this purchase and I will never go back to Xotic.

Thread be nine months old yo.

Also, why didn't you tell them that you were told you didn't have to pay for the replacement? On top of that, why did you get the GT70? It's a horrible PC in general. Sager is waaay better in quality and capability.
   
Cataclysm
(13 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 7 Home Premium 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
CPUMotherboardGraphicsRAM
Intel Core i5-460 @ 2.53GHz Intel Havendale/Clarkdale Host Bridge ---- PM55... 1.5GB GTX 460M @ 750/1500/3200 8GB G.Skill DDR3 1066 (2x4GB) 
Hard DriveHard DriveOptical DriveCooling
120GB OCZ Vertex 2 (OS) 500GB Samsung HDD (DATA) CD/DVD Super Multi-Drive Cooler Master U3 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit 18.4" Glossy LCD @ 1680x945 Chiclet keyboard - No backlight 12-Cell Lithium-Ion Battery + 180w Power Brick 
CaseMouseMouse PadAudio
Qosmio X505 Logitech G9x ASUS Leather Pad harmon/kardon Built-in Speakers 
CPUMotherboardGraphicsRAM
[AMD Phenom II X2 550 @ 3.8GHz] [AsRock K10N78M] [MSI GTX 465 GE (Unlocked to 470) @ 775/1550/3600] [4GB DDR2 Corsair 800MHz] 
Hard DriveOptical DriveOSMonitor
[WD 160GB - IDE 7200RPM] [LiteOn CD/DVD Combo Burner] [Windows 7 Ultimate 32-bit] [Acer X223WDbd 22" @ 1680x1050] 
KeyboardPowerCaseMouse
[Logitech G15] [600w OCZ ModXStream Pro] [APEX TX-381-C] [Logitech G9x] 
Mouse Pad
[ASUS] 
  hide details  
Reply
   
Cataclysm
(13 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 7 Home Premium 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
CPUMotherboardGraphicsRAM
Intel Core i5-460 @ 2.53GHz Intel Havendale/Clarkdale Host Bridge ---- PM55... 1.5GB GTX 460M @ 750/1500/3200 8GB G.Skill DDR3 1066 (2x4GB) 
Hard DriveHard DriveOptical DriveCooling
120GB OCZ Vertex 2 (OS) 500GB Samsung HDD (DATA) CD/DVD Super Multi-Drive Cooler Master U3 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit 18.4" Glossy LCD @ 1680x945 Chiclet keyboard - No backlight 12-Cell Lithium-Ion Battery + 180w Power Brick 
CaseMouseMouse PadAudio
Qosmio X505 Logitech G9x ASUS Leather Pad harmon/kardon Built-in Speakers 
CPUMotherboardGraphicsRAM
[AMD Phenom II X2 550 @ 3.8GHz] [AsRock K10N78M] [MSI GTX 465 GE (Unlocked to 470) @ 775/1550/3600] [4GB DDR2 Corsair 800MHz] 
Hard DriveOptical DriveOSMonitor
[WD 160GB - IDE 7200RPM] [LiteOn CD/DVD Combo Burner] [Windows 7 Ultimate 32-bit] [Acer X223WDbd 22" @ 1680x1050] 
KeyboardPowerCaseMouse
[Logitech G15] [600w OCZ ModXStream Pro] [APEX TX-381-C] [Logitech G9x] 
Mouse Pad
[ASUS] 
  hide details  
Reply
post #25 of 38
Quote:
Originally Posted by Imglidinhere View Post

Thread be nine months old yo.

Also, why didn't you tell them that you were told you didn't have to pay for the replacement? On top of that, why did you get the GT70? It's a horrible PC in general. Sager is waaay better in quality and capability.

The premise is the same, I didn't think it was time sensitive. smile.gif

I did tell them that, when I sent them an Email this evening after I found out that I was charged. I chose the MSI because after spending some time researching, I came to the conclusion that both were very similar. While it wasn't a main concern, I put some emphasis on sound quality. I'm fairly impressed so far, after spending some time cloning the OEM hard drive and setting everything up the way I want, it's running pretty damn good. The glossy display is great, if it weren't for the blue vertical line down the center. Just wish I didn't have to go through the hassle, it shouldn't be that difficult when ordering a laptop. Guess I would have been more patient had my last laptop not died half-unexpectedly.
My recent build
(10 items)
 
My Desktop PC
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel 4670K MSI Z87-GD65 EVAG 660 GTX Superclocked Mushkin 2X4 
Hard DriveOptical DriveCoolingOS
Samsung EVO 840 Asus DVD H100i 8.1 
PowerCase
Corsair 650 Gold Rosewill R5 
CPUMotherboardGraphicsRAM
Intel i7-2600K ASRock Z77 Formula OC GeForce 470GTX Mushkin Blackline Ridgeback 2x4GB DDR3 2000 
Hard DriveHard DriveCoolingOS
Crucial M4 256GB WD Caviar Black 1.5TB 7200 RPM 6.0Gb/s Corsair H50 Windows 7 Ultimate 
MonitorPowerCaseMouse
SAMSUNG XL2370-1 23" LED Corsair HX 750W NZXT Phantom Logitech Performance MX 
  hide details  
Reply
My recent build
(10 items)
 
My Desktop PC
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel 4670K MSI Z87-GD65 EVAG 660 GTX Superclocked Mushkin 2X4 
Hard DriveOptical DriveCoolingOS
Samsung EVO 840 Asus DVD H100i 8.1 
PowerCase
Corsair 650 Gold Rosewill R5 
CPUMotherboardGraphicsRAM
Intel i7-2600K ASRock Z77 Formula OC GeForce 470GTX Mushkin Blackline Ridgeback 2x4GB DDR3 2000 
Hard DriveHard DriveCoolingOS
Crucial M4 256GB WD Caviar Black 1.5TB 7200 RPM 6.0Gb/s Corsair H50 Windows 7 Ultimate 
MonitorPowerCaseMouse
SAMSUNG XL2370-1 23" LED Corsair HX 750W NZXT Phantom Logitech Performance MX 
  hide details  
Reply
post #26 of 38
So you wanted good sound quality out of a laptop? Even I will point and laugh at you for that one. If it was worth the malfunctioning screen, then good on you... but the Sager really is in a different league.

I'd return that model and seriously consider going for the NP8275. For the same specs, you can generally shave off around $150 or more... and it only gets better as you increase said specs.
   
Cataclysm
(13 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 7 Home Premium 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
CPUMotherboardGraphicsRAM
Intel Core i5-460 @ 2.53GHz Intel Havendale/Clarkdale Host Bridge ---- PM55... 1.5GB GTX 460M @ 750/1500/3200 8GB G.Skill DDR3 1066 (2x4GB) 
Hard DriveHard DriveOptical DriveCooling
120GB OCZ Vertex 2 (OS) 500GB Samsung HDD (DATA) CD/DVD Super Multi-Drive Cooler Master U3 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit 18.4" Glossy LCD @ 1680x945 Chiclet keyboard - No backlight 12-Cell Lithium-Ion Battery + 180w Power Brick 
CaseMouseMouse PadAudio
Qosmio X505 Logitech G9x ASUS Leather Pad harmon/kardon Built-in Speakers 
CPUMotherboardGraphicsRAM
[AMD Phenom II X2 550 @ 3.8GHz] [AsRock K10N78M] [MSI GTX 465 GE (Unlocked to 470) @ 775/1550/3600] [4GB DDR2 Corsair 800MHz] 
Hard DriveOptical DriveOSMonitor
[WD 160GB - IDE 7200RPM] [LiteOn CD/DVD Combo Burner] [Windows 7 Ultimate 32-bit] [Acer X223WDbd 22" @ 1680x1050] 
KeyboardPowerCaseMouse
[Logitech G15] [600w OCZ ModXStream Pro] [APEX TX-381-C] [Logitech G9x] 
Mouse Pad
[ASUS] 
  hide details  
Reply
   
Cataclysm
(13 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 7 Home Premium 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
CPUMotherboardGraphicsRAM
Intel Core i5-460 @ 2.53GHz Intel Havendale/Clarkdale Host Bridge ---- PM55... 1.5GB GTX 460M @ 750/1500/3200 8GB G.Skill DDR3 1066 (2x4GB) 
Hard DriveHard DriveOptical DriveCooling
120GB OCZ Vertex 2 (OS) 500GB Samsung HDD (DATA) CD/DVD Super Multi-Drive Cooler Master U3 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit 18.4" Glossy LCD @ 1680x945 Chiclet keyboard - No backlight 12-Cell Lithium-Ion Battery + 180w Power Brick 
CaseMouseMouse PadAudio
Qosmio X505 Logitech G9x ASUS Leather Pad harmon/kardon Built-in Speakers 
CPUMotherboardGraphicsRAM
[AMD Phenom II X2 550 @ 3.8GHz] [AsRock K10N78M] [MSI GTX 465 GE (Unlocked to 470) @ 775/1550/3600] [4GB DDR2 Corsair 800MHz] 
Hard DriveOptical DriveOSMonitor
[WD 160GB - IDE 7200RPM] [LiteOn CD/DVD Combo Burner] [Windows 7 Ultimate 32-bit] [Acer X223WDbd 22" @ 1680x1050] 
KeyboardPowerCaseMouse
[Logitech G15] [600w OCZ ModXStream Pro] [APEX TX-381-C] [Logitech G9x] 
Mouse Pad
[ASUS] 
  hide details  
Reply
post #27 of 38
Quote:
Originally Posted by Imglidinhere View Post

So you wanted good sound quality out of a laptop? Even I will point and laugh at you for that one. If it was worth the malfunctioning screen, then good on you... but the Sager really is in a different league.

I'd return that model and seriously consider going for the NP8275. For the same specs, you can generally shave off around $150 or more... and it only gets better as you increase said specs.

I'm very well aware that I'm not going to get award winning audio out of a laptop, I'm not ignorant. I'm not new to computers. However, I was looking for the best audio out of the laptops I considered. Had I found a laptop in the same price range that had an obvious advantage but lesser audio, I would have chosen that one. But from what I read, this MSI was comparable with the NP8275 and NP8295. I'm sure you've heard the audio from these laptops, you have to admit MSI is better. I don't think anybody purchases a laptop thinking they're going to get a defective display. I could just as easily have purchased a Sager that came with a defective display.

I'll ask you since I'm not completely set on keeping this MSI (although I doubt I'll send it back because I finally have it set up and don't feel like doing it again, I need a laptop and I'm not going a couple more weeks without one). What are the advantages of these Sager models over this MSI? What makes it your choice between the two?
Edited by JJFIVEOH - 9/11/13 at 9:53am
My recent build
(10 items)
 
My Desktop PC
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel 4670K MSI Z87-GD65 EVAG 660 GTX Superclocked Mushkin 2X4 
Hard DriveOptical DriveCoolingOS
Samsung EVO 840 Asus DVD H100i 8.1 
PowerCase
Corsair 650 Gold Rosewill R5 
CPUMotherboardGraphicsRAM
Intel i7-2600K ASRock Z77 Formula OC GeForce 470GTX Mushkin Blackline Ridgeback 2x4GB DDR3 2000 
Hard DriveHard DriveCoolingOS
Crucial M4 256GB WD Caviar Black 1.5TB 7200 RPM 6.0Gb/s Corsair H50 Windows 7 Ultimate 
MonitorPowerCaseMouse
SAMSUNG XL2370-1 23" LED Corsair HX 750W NZXT Phantom Logitech Performance MX 
  hide details  
Reply
My recent build
(10 items)
 
My Desktop PC
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel 4670K MSI Z87-GD65 EVAG 660 GTX Superclocked Mushkin 2X4 
Hard DriveOptical DriveCoolingOS
Samsung EVO 840 Asus DVD H100i 8.1 
PowerCase
Corsair 650 Gold Rosewill R5 
CPUMotherboardGraphicsRAM
Intel i7-2600K ASRock Z77 Formula OC GeForce 470GTX Mushkin Blackline Ridgeback 2x4GB DDR3 2000 
Hard DriveHard DriveCoolingOS
Crucial M4 256GB WD Caviar Black 1.5TB 7200 RPM 6.0Gb/s Corsair H50 Windows 7 Ultimate 
MonitorPowerCaseMouse
SAMSUNG XL2370-1 23" LED Corsair HX 750W NZXT Phantom Logitech Performance MX 
  hide details  
Reply
post #28 of 38
Seriously, I was looking for your opinion. wink.gif
My recent build
(10 items)
 
My Desktop PC
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel 4670K MSI Z87-GD65 EVAG 660 GTX Superclocked Mushkin 2X4 
Hard DriveOptical DriveCoolingOS
Samsung EVO 840 Asus DVD H100i 8.1 
PowerCase
Corsair 650 Gold Rosewill R5 
CPUMotherboardGraphicsRAM
Intel i7-2600K ASRock Z77 Formula OC GeForce 470GTX Mushkin Blackline Ridgeback 2x4GB DDR3 2000 
Hard DriveHard DriveCoolingOS
Crucial M4 256GB WD Caviar Black 1.5TB 7200 RPM 6.0Gb/s Corsair H50 Windows 7 Ultimate 
MonitorPowerCaseMouse
SAMSUNG XL2370-1 23" LED Corsair HX 750W NZXT Phantom Logitech Performance MX 
  hide details  
Reply
My recent build
(10 items)
 
My Desktop PC
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel 4670K MSI Z87-GD65 EVAG 660 GTX Superclocked Mushkin 2X4 
Hard DriveOptical DriveCoolingOS
Samsung EVO 840 Asus DVD H100i 8.1 
PowerCase
Corsair 650 Gold Rosewill R5 
CPUMotherboardGraphicsRAM
Intel i7-2600K ASRock Z77 Formula OC GeForce 470GTX Mushkin Blackline Ridgeback 2x4GB DDR3 2000 
Hard DriveHard DriveCoolingOS
Crucial M4 256GB WD Caviar Black 1.5TB 7200 RPM 6.0Gb/s Corsair H50 Windows 7 Ultimate 
MonitorPowerCaseMouse
SAMSUNG XL2370-1 23" LED Corsair HX 750W NZXT Phantom Logitech Performance MX 
  hide details  
Reply
post #29 of 38
The biggest advantage over the MSI models is cooling power. While the GPU and CPU areboth separately cooled in both machines, the heatsinks don't touch in the MSI machine, the Sager is ultimately less dependent on the one fan to cool both components. It does leave less room for upgrades, but it does ensure that the GPU and CPU both last longer (lower temperatures permitting).

The other point is the price. The cheapest GT60 model out there with a 770M costs $1399 if I remember correctly, whereas the NP8235 runs for under $1200 with equivalent specs.

If you were to compare the top end machines, the GT70 vs the NP9390-S, you'd quickly see just how absurd the price differences really were. I like the GT70 design, but from what I hear about the cooling and such... I'm really turned away... frown.gif
   
Cataclysm
(13 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 7 Home Premium 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
CPUMotherboardGraphicsRAM
Intel Core i5-460 @ 2.53GHz Intel Havendale/Clarkdale Host Bridge ---- PM55... 1.5GB GTX 460M @ 750/1500/3200 8GB G.Skill DDR3 1066 (2x4GB) 
Hard DriveHard DriveOptical DriveCooling
120GB OCZ Vertex 2 (OS) 500GB Samsung HDD (DATA) CD/DVD Super Multi-Drive Cooler Master U3 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit 18.4" Glossy LCD @ 1680x945 Chiclet keyboard - No backlight 12-Cell Lithium-Ion Battery + 180w Power Brick 
CaseMouseMouse PadAudio
Qosmio X505 Logitech G9x ASUS Leather Pad harmon/kardon Built-in Speakers 
CPUMotherboardGraphicsRAM
[AMD Phenom II X2 550 @ 3.8GHz] [AsRock K10N78M] [MSI GTX 465 GE (Unlocked to 470) @ 775/1550/3600] [4GB DDR2 Corsair 800MHz] 
Hard DriveOptical DriveOSMonitor
[WD 160GB - IDE 7200RPM] [LiteOn CD/DVD Combo Burner] [Windows 7 Ultimate 32-bit] [Acer X223WDbd 22" @ 1680x1050] 
KeyboardPowerCaseMouse
[Logitech G15] [600w OCZ ModXStream Pro] [APEX TX-381-C] [Logitech G9x] 
Mouse Pad
[ASUS] 
  hide details  
Reply
   
Cataclysm
(13 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 7 Home Premium 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
CPUMotherboardGraphicsRAM
Intel Core i5-460 @ 2.53GHz Intel Havendale/Clarkdale Host Bridge ---- PM55... 1.5GB GTX 460M @ 750/1500/3200 8GB G.Skill DDR3 1066 (2x4GB) 
Hard DriveHard DriveOptical DriveCooling
120GB OCZ Vertex 2 (OS) 500GB Samsung HDD (DATA) CD/DVD Super Multi-Drive Cooler Master U3 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit 18.4" Glossy LCD @ 1680x945 Chiclet keyboard - No backlight 12-Cell Lithium-Ion Battery + 180w Power Brick 
CaseMouseMouse PadAudio
Qosmio X505 Logitech G9x ASUS Leather Pad harmon/kardon Built-in Speakers 
CPUMotherboardGraphicsRAM
[AMD Phenom II X2 550 @ 3.8GHz] [AsRock K10N78M] [MSI GTX 465 GE (Unlocked to 470) @ 775/1550/3600] [4GB DDR2 Corsair 800MHz] 
Hard DriveOptical DriveOSMonitor
[WD 160GB - IDE 7200RPM] [LiteOn CD/DVD Combo Burner] [Windows 7 Ultimate 32-bit] [Acer X223WDbd 22" @ 1680x1050] 
KeyboardPowerCaseMouse
[Logitech G15] [600w OCZ ModXStream Pro] [APEX TX-381-C] [Logitech G9x] 
Mouse Pad
[ASUS] 
  hide details  
Reply
post #30 of 38
Quote:
Originally Posted by Imglidinhere View Post

The biggest advantage over the MSI models is cooling power. While the GPU and CPU areboth separately cooled in both machines, the heatsinks don't touch in the MSI machine, the Sager is ultimately less dependent on the one fan to cool both components. It does leave less room for upgrades, but it does ensure that the GPU and CPU both last longer (lower temperatures permitting).

The other point is the price. The cheapest GT60 model out there with a 770M costs $1399 if I remember correctly, whereas the NP8235 runs for under $1200 with equivalent specs.

If you were to compare the top end machines, the GT70 vs the NP9390-S, you'd quickly see just how absurd the price differences really were. I like the GT70 design, but from what I hear about the cooling and such... I'm really turned away... frown.gif

Thanks for the input. Not sure on the price, but the GT70 base model goes for about $1350. My options are limited because I wanted a 17" display so it is pretty much between the GT70 and 8275 or 8295. When upgraded to a glossy screen and Blu-Ray they were both around $1600 and change.

I agree, it seems the Sager has better cooling. I haven't really pushed the limits with this thing with benchmarking. I do like that I can use it for hours and the computer itself never even gets warm. My last laptop a P-7811FX would start getting warm after a couple of hours. If I was an extreme gamer, I might have leaned towards the Sager. I appreciate your opinion, I really was torn when I ordered.
My recent build
(10 items)
 
My Desktop PC
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel 4670K MSI Z87-GD65 EVAG 660 GTX Superclocked Mushkin 2X4 
Hard DriveOptical DriveCoolingOS
Samsung EVO 840 Asus DVD H100i 8.1 
PowerCase
Corsair 650 Gold Rosewill R5 
CPUMotherboardGraphicsRAM
Intel i7-2600K ASRock Z77 Formula OC GeForce 470GTX Mushkin Blackline Ridgeback 2x4GB DDR3 2000 
Hard DriveHard DriveCoolingOS
Crucial M4 256GB WD Caviar Black 1.5TB 7200 RPM 6.0Gb/s Corsair H50 Windows 7 Ultimate 
MonitorPowerCaseMouse
SAMSUNG XL2370-1 23" LED Corsair HX 750W NZXT Phantom Logitech Performance MX 
  hide details  
Reply
My recent build
(10 items)
 
My Desktop PC
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel 4670K MSI Z87-GD65 EVAG 660 GTX Superclocked Mushkin 2X4 
Hard DriveOptical DriveCoolingOS
Samsung EVO 840 Asus DVD H100i 8.1 
PowerCase
Corsair 650 Gold Rosewill R5 
CPUMotherboardGraphicsRAM
Intel i7-2600K ASRock Z77 Formula OC GeForce 470GTX Mushkin Blackline Ridgeback 2x4GB DDR3 2000 
Hard DriveHard DriveCoolingOS
Crucial M4 256GB WD Caviar Black 1.5TB 7200 RPM 6.0Gb/s Corsair H50 Windows 7 Ultimate 
MonitorPowerCaseMouse
SAMSUNG XL2370-1 23" LED Corsair HX 750W NZXT Phantom Logitech Performance MX 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Laptops and Netbooks
Overclock.net › Forums › Mobile Computing Forum › Laptops and Netbooks › XoticPC customer service...Need your experiences