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MSI RMA experience?

post #1 of 7
Thread Starter 
How good is MSI's RMA department? My motherboard died about a week ago and I sent it in. MSI received it 4 days ago, and sent an email saying that everything was received. I have not heard from them since....

Is MSI generally good about RMAs?
    
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post #2 of 7
Only had one experience with MSI RMA and it was stellar.
Just follow the directions they send you and if your equipment qualifies , you should be good smile.gif

Edit: I sent my GD-70 in and 11 days later received a replacement that works like new thumb.gif
Edited by cssorkinman - 5/26/12 at 10:47am
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post #3 of 7
Thread Starter 
Quote:
Originally Posted by cssorkinman View Post

Only had one experience with MSI RMA and it was stellar.
Just follow the directions they send you and if your equipment qualifies , you should be good smile.gif

whats the turn around after they get your stuff usually? Maybe I'm just being impatient, cause I've been without my gaming PC for 2 weeks. biggrin.gif
Just have this lousy 5000+ and GTX 260. rolleyes.gif

I'm just wondering what they are going to send me. My motherboard appears to be discontinued.
    
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Crossover Q27 Cougar Attack X3 Antec Truepower 750W AzzA Solano 1000 Full Tower 
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post #4 of 7
7 days from when they emailed me - but think you are another day shipping from the repair facility than i am and that will be both ways. Also, the holiday will probably foul things up a little bit too. I would expect it would be to you by tuesday of next week. Patience, maybe its a sign you should get outside and enjoy the weekend??? tongue.gif
Good luck!
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Ryzen Shine!
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Ryzen 1800X @ 4125mhz 1.432 Volts MSI X370 Titanium   Fury  G.SKILL TridentZ Series 32GB (4 x 8GB) 288-Pin... 
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Samsung 850 pro Hp 1260 I liquid unobtanium Koolance 480mm radiator, 39... Win 7 HP/Winspy 10 64bit 
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post #5 of 7
Thread Starter 
Quote:
Originally Posted by cssorkinman View Post

7 days from when they emailed me - but think you are another day shipping from the repair facility than i am and that will be both ways. Also, the holiday will probably foul things up a little bit too. I would expect it would be to you by tuesday of next week. Patience, maybe its a sign you should get outside and enjoy the weekend??? tongue.gif
Good luck!

Aye I'm familiar with the outside world, its pretty awesome out there today. I spent all day thursday digging a ditch for a waterline and electrical line so I'm kinda pooped and wanna game a bit. biggrin.gif
    
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Crossover Q27 Cougar Attack X3 Antec Truepower 750W AzzA Solano 1000 Full Tower 
MouseMouse PadAudio
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CPUMotherboardGraphicsRAM
Intel Core i5 2500K @ 4.2ghz 1.27v Biostar TZ77XE3 Asus R9 390 STRIX 8GB 16GB DDR3 1600 kingston hyper X 
Hard DriveOptical DriveCoolingOS
Samsung 500GB F1 + WD 1TB + Crucial 120GB SSD Asus DVD-RW SATA ARCTIC FREEZER i32 Push/Pull Corsair AF120 Windows 10 64 Professional 
MonitorKeyboardPowerCase
Crossover Q27 Cougar Attack X3 Antec Truepower 750W AzzA Solano 1000 Full Tower 
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post #6 of 7
Did you get your board back today?
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Ryzen 1800X @ 4125mhz 1.432 Volts MSI X370 Titanium   Fury  G.SKILL TridentZ Series 32GB (4 x 8GB) 288-Pin... 
Hard DriveOptical DriveCoolingOS
Samsung 850 pro Hp 1260 I liquid unobtanium Koolance 480mm radiator, 39... Win 7 HP/Winspy 10 64bit 
MonitorKeyboardPowerCase
24" hp @ 1900x1200 Logitech G19 PC power and cooling 910 watt silencer Thermaltake P5 
MouseMouse Pad
Logitech MX 518 fUnc industries 
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Ryzen Shine!
(14 items)
 
  
CPUMotherboardGraphicsRAM
Ryzen 1800X @ 4125mhz 1.432 Volts MSI X370 Titanium   Fury  G.SKILL TridentZ Series 32GB (4 x 8GB) 288-Pin... 
Hard DriveOptical DriveCoolingOS
Samsung 850 pro Hp 1260 I liquid unobtanium Koolance 480mm radiator, 39... Win 7 HP/Winspy 10 64bit 
MonitorKeyboardPowerCase
24" hp @ 1900x1200 Logitech G19 PC power and cooling 910 watt silencer Thermaltake P5 
MouseMouse Pad
Logitech MX 518 fUnc industries 
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post #7 of 7
Thread Starter 
Quote:
Originally Posted by cssorkinman View Post

Did you get your board back today?

Nope. Its still in processing and inspection.
    
CPUMotherboardGraphicsRAM
Intel Core i5 2500K @ 4.2ghz 1.27v Biostar TZ77XE3 Asus R9 390 STRIX 8GB 16GB DDR3 1600 kingston hyper X 
Hard DriveOptical DriveCoolingOS
Samsung 500GB F1 + WD 1TB + Crucial 120GB SSD Asus DVD-RW SATA ARCTIC FREEZER i32 Push/Pull Corsair AF120 Windows 10 64 Professional 
MonitorKeyboardPowerCase
Crossover Q27 Cougar Attack X3 Antec Truepower 750W AzzA Solano 1000 Full Tower 
MouseMouse PadAudio
Cyber Snipa SILENCER 5000DPI none X-Raider 5.1 PCI, Creative Inspire 5.1 surround  
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Core i5 2500K @ 4.2ghz 1.27v Biostar TZ77XE3 Asus R9 390 STRIX 8GB 16GB DDR3 1600 kingston hyper X 
Hard DriveOptical DriveCoolingOS
Samsung 500GB F1 + WD 1TB + Crucial 120GB SSD Asus DVD-RW SATA ARCTIC FREEZER i32 Push/Pull Corsair AF120 Windows 10 64 Professional 
MonitorKeyboardPowerCase
Crossover Q27 Cougar Attack X3 Antec Truepower 750W AzzA Solano 1000 Full Tower 
MouseMouse PadAudio
Cyber Snipa SILENCER 5000DPI none X-Raider 5.1 PCI, Creative Inspire 5.1 surround  
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