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g500 possibly giving up

post #1 of 17
Thread Starter 
My g500 seems to freeze for a quick second every so often. I notice everything on the computer keeps working and playing. I am wondering if the lazer is cutting in and out.

I have been out of the mice game for a while i was wondering what is now good out there. Should i go for another g500? I dont play FPS competitive anymore, so extreme dot fot dot accuracy is not important to me anymore. I see the steelseries sensei and looks pretty nice. But i love the shape of the g500.

Any thoughts?
 
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post #2 of 17
Maybe try adjusting the poll rate to 500MHz thinking.gif
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post #3 of 17
Thread Starter 
What is that? and how do you do that?
 
Zues Jr
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Zues Jr
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post #4 of 17
Try a different USB port, preferably one that's built-in in your motherboard.
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post #5 of 17
Quote:
Originally Posted by sotorious View Post

What is that? and how do you do that?

The poll rate is how fast the mouse talks to your PC smile.gif
And I believe you can change it in the Logitech SetPoint options!
I Like Smileys :)
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I Like Smileys :)
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post #6 of 17
Thread Starter 
Quote:
Originally Posted by ACHILEE5 View Post

The poll rate is how fast the mouse talks to your PC smile.gif
And I believe you can change it in the Logitech SetPoint options!

I dont have that software installed. But i mean if it was working fine before it should still work the same.

I will try a diff usb an see if that does anything. The one that it is currently plugged into is connected to the mobo, but maybe that one is failing?

It does not make that USB disconnect sound. Just hangs for a quick second and comes back 2. At first i thought it was my computer, but video games keep moving, and so do videos on the browser and what not.
 
Zues Jr
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Zues Jr
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Hard DriveOptical DriveOSMonitor
Intel X25 G2 80gb 1tb Caviar Black 1tb Cavi Green 1tb Caviar Green Western Digital Windows 7 Professional 64 Bit HP ZR30W + LG L226WTQ 22" 
KeyboardPowerCaseMouse
Filco majestouch cherry blue Corsair TX 750W Antec 1200 G500 
Mouse Pad
Steel Series 
CPUMotherboardGraphicsRAM
Intel 3930K Asus Sabertooth X79 EVGA GTX 680 4GB FTW CORSAIR Vengeance 8GB (4 x 4GB) CMZ8GX3M2A1600C8R 
Hard DriveHard DriveHard DriveCooling
SSD Intel 80gb Caviar Black 1TB Caviar Green 1TB H100 
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post #7 of 17
Quote:
Originally Posted by sotorious View Post

I will try a diff usb an see if that does anything. The one that it is currently plugged into is connected to the mobo, but maybe that one is failing?
It does not make that USB disconnect sound. Just hangs for a quick second and comes back 2. At first i thought it was my computer, but video games keep moving, and so do videos on the browser and what not.
Quick dropouts/corruption normally won't make the disconnect sound.
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post #8 of 17
Thread Starter 
Ever since the usb slot switch no quick drop outs hopefully this has done it, because i love this mouse
 
Zues Jr
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Steel Series 
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Intel 3930K Asus Sabertooth X79 EVGA GTX 680 4GB FTW CORSAIR Vengeance 8GB (4 x 4GB) CMZ8GX3M2A1600C8R 
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Zues Jr
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Intel X25 G2 80gb 1tb Caviar Black 1tb Cavi Green 1tb Caviar Green Western Digital Windows 7 Professional 64 Bit HP ZR30W + LG L226WTQ 22" 
KeyboardPowerCaseMouse
Filco majestouch cherry blue Corsair TX 750W Antec 1200 G500 
Mouse Pad
Steel Series 
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Intel 3930K Asus Sabertooth X79 EVGA GTX 680 4GB FTW CORSAIR Vengeance 8GB (4 x 4GB) CMZ8GX3M2A1600C8R 
Hard DriveHard DriveHard DriveCooling
SSD Intel 80gb Caviar Black 1TB Caviar Green 1TB H100 
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post #9 of 17
My G500 was acting up. When holding down the mouse button, it would sometimes freeze up and not "fire" for a quarter of a second. And then the scrollwheel stopped working.

Logitech G500 has a 3 year warranty. I contacted them, and this is what they said.
Quote:
-unplug the mouse
-press and hold both mouse buttons for approximately 15-20 seconds
Note: This is to drain all of the residual power stored in the device causing the mouse to be reset.
-let it sit for a minute or two
-plug the device directly at the back of the tower preferably into a working 2.0 USB port
-run a test and observe

If the issue still occurs, please try the device on a different computer with and without the software installed.

I would also like to inform you that you do not have to return the device, we will be replacing it free of charge if it is under warranty.
The estimated time frame would be seven to ten business days which includes the delivery.

Then it stopped acting up for a few days, a hint here and there it might do it again, but till then I still have another year of warranty, I'll see how it turns out thumb.gif
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post #10 of 17
Thread Starter 
^ nice. Another part of me sort of wanted a new mouse as well 2.
 
Zues Jr
(16 items)
 
 
CPUMotherboardGraphicsRAM
Intel i7 920 @ 3.8 1.25v Asus P6T Deluxe V2 Sapphire 5970 Corsair Dominators 3x2 TR3X6G1600C8D 
Hard DriveOptical DriveOSMonitor
Intel X25 G2 80gb 1tb Caviar Black 1tb Cavi Green 1tb Caviar Green Western Digital Windows 7 Professional 64 Bit HP ZR30W + LG L226WTQ 22" 
KeyboardPowerCaseMouse
Filco majestouch cherry blue Corsair TX 750W Antec 1200 G500 
Mouse Pad
Steel Series 
CPUMotherboardGraphicsRAM
Intel 3930K Asus Sabertooth X79 EVGA GTX 680 4GB FTW CORSAIR Vengeance 8GB (4 x 4GB) CMZ8GX3M2A1600C8R 
Hard DriveHard DriveHard DriveCooling
SSD Intel 80gb Caviar Black 1TB Caviar Green 1TB H100 
OSMonitorKeyboardPower
Windows 7 64bit Professional HPZR30W + LG22" Flico Mechanical Blue Switches Corsair AX850 
CaseMouseMouse PadAudio
Corsair 650D G400 Steel Series XL Asus Xonar D2 PM 
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Reply
 
Zues Jr
(16 items)
 
 
CPUMotherboardGraphicsRAM
Intel i7 920 @ 3.8 1.25v Asus P6T Deluxe V2 Sapphire 5970 Corsair Dominators 3x2 TR3X6G1600C8D 
Hard DriveOptical DriveOSMonitor
Intel X25 G2 80gb 1tb Caviar Black 1tb Cavi Green 1tb Caviar Green Western Digital Windows 7 Professional 64 Bit HP ZR30W + LG L226WTQ 22" 
KeyboardPowerCaseMouse
Filco majestouch cherry blue Corsair TX 750W Antec 1200 G500 
Mouse Pad
Steel Series 
CPUMotherboardGraphicsRAM
Intel 3930K Asus Sabertooth X79 EVGA GTX 680 4GB FTW CORSAIR Vengeance 8GB (4 x 4GB) CMZ8GX3M2A1600C8R 
Hard DriveHard DriveHard DriveCooling
SSD Intel 80gb Caviar Black 1TB Caviar Green 1TB H100 
OSMonitorKeyboardPower
Windows 7 64bit Professional HPZR30W + LG22" Flico Mechanical Blue Switches Corsair AX850 
CaseMouseMouse PadAudio
Corsair 650D G400 Steel Series XL Asus Xonar D2 PM 
  hide details  
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