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Weird problem with Xonar DX

post #1 of 10
Thread Starter 
I have been getting a popup saying:
Quote:
Power Unplugged!

The internal power for Xonar DX is not detected. The audio card may not work. Please power off your PC and then connect the power cable onto the card.

Weird thing is, I still get sound out of it, but I can't use the Xonar DX Audio Centre. When I slightly unplug it I get access to the Audio Centre, but no sound. I guess my cable is a bit screwy, it's been like this since I sleeved the cables. :S

If anyone can help me out I'll be grateful.
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pigrig
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post #2 of 10
Try pushing in the white plastic piece that holds the connector (on the card). I assume it's loose as mine had a simular issue.
post #3 of 10
And I thought it was just me...
post #4 of 10
Hi!smile.gif

Try to uninstall the drivers and then install the UNi Xonar drivers.

Also,did you disabled your onboard sound card from BIOS?
post #5 of 10
Thread Starter 
Quote:
Originally Posted by amigo092 View Post

Hi!smile.gif
Try to uninstall the drivers and then install the UNi Xonar drivers.
Also,did you disabled your onboard sound card from BIOS?

No I didn't. Ill Give these things a try and report back.
pigrig
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pigrig
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post #6 of 10
Greetings!

This is my very first post here and unfortunately it's because I'm also having a 'weird problem with Xonar DX', which is why I'm posting under this thread., I hope grassh0ppa won't mind. BTW, have you managed to solve your problem?

Anyway, when I bought my new rig I decided to get a proper sound card to match its awesomeness. What a disappointment when I found that if I connect my Logitech Z-5300 speakers or my Sennheiser HD650 headphones to my new Asus Xonar DX, the sound is distorted and just plain awful, much worse than the on-board from the motherboard. This becomes more and more obvious with increasing volume.
I've tried playing with the settings in the Xonar control panel but nothing really makes the problem go away, only worse.

My reasoning is that a sound card that is highly praised in reviews should not sound like this, especially not worse than what I get from on-board and something is obviously wrong. I've already contacted Asus for support and all they said was that my card was probably faulty and I should send it in for a replacement. I don't want to do that until I have made sure that it's not me doing something wrong. I wouldn't want to get a replacement just to find the problem still there.

I've obviously checked that the three speaker jacks are fitted all the way in the card and are in their proper places (they do make a very tight fit next to each other in the card though).
I've tried plugging my Sennheisers in the front panel or directly in the card, both result in the same terrible sound.

Quote:
Originally Posted by Skylit View Post

Try pushing in the white plastic piece that holds the connector (on the card). I assume it's loose as mine had a simular issue.
I've also had the same issue with a poor power connector fit, as mentioned above, which I had to fasten with a plastic strap. I don't get any warnings about this anymore.

Quote:
Originally Posted by amigo092 View Post

Hi!smile.gif
Try to uninstall the drivers and then install the UNi Xonar drivers.
Also,did you disabled your onboard sound card from BIOS?
I've done this; disconnected my motherboard audio in the BIOS and installed the UNi Xonar drivers, however the problem remains. Could I still be doing something wrong or is my card really a dud?

If you have any ideas, your help would be wildly appreciated.
post #7 of 10
Happy Day!

After several days of dispair I finnaly did it. Turns out I didn't completely uninstall the original ASUS Xonar drivers the first time )which turned out difficult for some reason). So I installed DriveSweeper and installed Uni drivers as suggested above by amigo092 (+rep).

The result was clearly better sound. After all this time I though it was just me and that my ears were somehow inferior and that was the real reason I couldn't tell the difference. Now I sure am glad I opten for the Xonar which is a great card, especially for the price. It's greatest downside turns out to be - ASUS lousy support. To think that I almost spent money and time on shipping a "broken" card that was working perfectly all along (hardware-vise).
post #8 of 10
Glad I could help!
post #9 of 10
Quote:
Originally Posted by BuffaloBill54 View Post

Happy Day!

After several days of dispair I finnaly did it. Turns out I didn't completely uninstall the original ASUS Xonar drivers the first time )which turned out difficult for some reason). So I installed DriveSweeper and installed Uni drivers as suggested above by amigo092 (+rep).

The result was clearly better sound. After all this time I though it was just me and that my ears were somehow inferior and that was the real reason I couldn't tell the difference. Now I sure am glad I opten for the Xonar which is a great card, especially for the price. It's greatest downside turns out to be - ASUS lousy support. To think that I almost spent money and time on shipping a "broken" card that was working perfectly all along (hardware-vise).

I lol'd, hard.
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post #10 of 10
Having a problem as well now since I took the xonar dx out of my old comp and put it in a new one. Getting no sound. when i installed the drivers it gave me msg about no power cable connected even though it is and yes i tried pushing connector in more etc and even a different one.
As for the uni drivers what install is the best as i see there are 3 dif ones ie normal silent and cmedia one or whatever the 3rd is called which gives best options it sounds like but what one should i choose? Need front panel support for headphones.
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