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[Solved] Issues with GTX580 SLI

post #1 of 12
6/2/12 at 2:41am
Thread Starter 
About a week ago I started having problems with my SLI setup. I would start a game, such as BF3, Red Orchestra, Crysis 1 or more recently Max Payne 3 and about 5 - 10 minutes later my screen would turn black and my fans would ramp up. Upon rebooting Windows would tell me a BSOD had happened with the code 116. I tried 301.42, 301.24 and 296.10 driver sets.

I also changed my SLI bridge and I have disabled the overclock, while still bumping the Vcore up a bit to ensure stability. I have also reinstalled my Intel chipset drivers, but it had no effect. Nothing seems to solve it.

I have disabled SLI and I tested both of my cards individually. With my Zotac card games seem to crash from time to time, but it hasn't had a hard lock. On the other hand my Gigabyte card seems to be running just fine on it's own.

Should I try to RMA my Zotac card? The only thing I thought of and haven't tried is to to install a fresh copy of Windows on clean formatted drives, as I currently don't have the time. If anyone thinks it might help I will do it in about a week or so.
Any thoughts or tests I should run?
Edited by hugo19941994 - 8/22/12 at 7:53am
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post #2 of 12
6/2/12 at 2:44am
Is the Zotac unstable at stock, on its own? You said the games still crash with it. What clocks and temperature is it running? If you're getting crashes at stock, and the other card is 100% stable, I'd look into RMA.
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post #3 of 12
6/2/12 at 2:51am
Try looping the heaven benchmark found here http://unigine.com/products/heaven/

If you get any kind of artifacts or crashes on a single card I would 100% RMA it.
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post #4 of 12
6/2/12 at 9:00am
Thread Starter 
Quote:
Originally Posted by Crazy Chuckster View Post

Try looping the heaven benchmark found here http://unigine.com/products/heaven/
If you get any kind of artifacts or crashes on a single card I would 100% RMA it.

I have left Heaven running ~40 minutes on my Zotac GPU and (un)fortunately it didn't crash. I have also played Crysis, Max Payne 3 and Battlefield 3 and I still couldn't make it crash. As I said before it only crashes from time to time, but I've seen it happen on all of the above games, I just can't reproduce on a regular basis. It only crashes when it wants to...

As I seemed to have some luck today with my card I tried re-enabling SLI. Max Payne 3 crashed within a minute. I decided to download EVGA OC Scanner X to stress test the cards. I tried them individually for 20 minutes and none of them crashed or had any artifacts. I enabled SLI again and it crashed as soon as the stress test started, it didn't even last a second. I tried a second time with exactly the same outcome.

I'm going to move my Gigabyte card up to the second PCI-E slot and see if it still crashes with SLI, as I can't seem to troubleshoot them individually. EDIT: I have changed the cards to different slots and they are still unstable when SLI is enabled. I might try to reformat the PC... just in case

EDIT2: I ended up reformating the PC, but the problem still persists. After 3 minutes of EVGA OC Scanner X with SLI enabled it crashed again (black screen, fans at 100% aand hard lock)
Edited by hugo19941994 - 6/2/12 at 4:19pm
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post #5 of 12
6/2/12 at 7:18pm
OMG I have the same issue but with two MSI GTX 680's! Mine do don't tend to crash but will slow to a crawl in specific areas of Star Wars TOR and other games. But, if I run just one card, performance is much better than with SLI. I've been struggling with this since I got these two 680's. I desparately hope we can find the cause.
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post #6 of 12
6/3/12 at 12:42am
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Quote:
Originally Posted by jpinard View Post

OMG I have the same issue but with two MSI GTX 680's! Mine do don't tend to crash but will slow to a crawl in specific areas of Star Wars TOR and other games. But, if I run just one card, performance is much better than with SLI. I've been struggling with this since I got these two 680's. I desparately hope we can find the cause.

It doesn't seem like the same problem. My performance with SLI is better then with only 1 card. Scaling has been outstanding, but about 1 week ago it just started crashing in every game. Maybe you should start your own thread or ask on the 600 series owners club asking for advice. Have you tried using older drivers? I was having issues with the 301.24 and with 301.42, but the 301.10 worked just fine.

EDIT: I disabled SLI and started Sniper Elite V2 with my Zotac card, which crashed halfway through loading the menu. I rebooted the system with my Gigabyte card instead and I just finished playing a whole mission without any issues. I didn't mention it in my other posts but the temperatures, even with OC Scanner X never were higher than about 90C with the fan speed hovering around 78-79%. All these recent test were done without any overclock. Next I'm going to bump the voltage to about 1.1 and see if that stabilizes my card. If it doesn't I guess I'm going to try to RMA the Zotac card.

EDIT2: Bumping up the voltage didn't help. OC Scanner still crashes immediately when SLI is enabled. I will RMA the card, but if anyone has any suggestion please tell me and I will gladly try it out.
Edited by hugo19941994 - 6/3/12 at 2:25am
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post #7 of 12
6/5/12 at 1:26am
unfortunately it looks like you have a bad card. I hope your RMA goes quick!
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post #8 of 12
6/5/12 at 1:35am
Quote:
Originally Posted by hugo19941994 View Post

It doesn't seem like the same problem. My performance with SLI is better then with only 1 card. Scaling has been outstanding, but about 1 week ago it just started crashing in every game. Maybe you should start your own thread or ask on the 600 series owners club asking for advice. Have you tried using older drivers? I was having issues with the 301.24 and with 301.42, but the 301.10 worked just fine.
EDIT: I disabled SLI and started Sniper Elite V2 with my Zotac card, which crashed halfway through loading the menu. I rebooted the system with my Gigabyte card instead and I just finished playing a whole mission without any issues. I didn't mention it in my other posts but the temperatures, even with OC Scanner X never were higher than about 90C with the fan speed hovering around 78-79%. All these recent test were done without any overclock. Next I'm going to bump the voltage to about 1.1 and see if that stabilizes my card. If it doesn't I guess I'm going to try to RMA the Zotac card.
EDIT2: Bumping up the voltage didn't help. OC Scanner still crashes immediately when SLI is enabled. I will RMA the card, but if anyone has any suggestion please tell me and I will gladly try it out.

Send it back i think and good luck thumb.gif
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post #9 of 12
6/5/12 at 11:25pm
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I've sent the RMA request to Zotac but I'm about to stop it. My Gigabyte card is also starting to fail. Yesterday I was playing BF3 and it crashed twice... Now I'm starting to suspect its a PSU problem. I ran Memtest86 to check the RAM, I lowered my CPU overclock and ran a couple of Linx passes (I know it's not enough, I'm going to test the CPU more when I have more time on my hands) and all seemed absolutely normal.

In my BIOS, the 3.3V rail voltage reading was a little low (3.024V). I'm not even sure if the 3.3V rail is used by the cards... Also the BIOS reading aren't always accurate, but i don't know which component to blame. I might have to ask a friend to lend me PSU for a while.

Update: Just in case anyone reads this and is interested, the culprit was the PSU. I RMA'ed it with Corsair which replaced it very quickly.
Edited by hugo19941994 - 7/24/12 at 1:02am
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post #10 of 12
8/22/12 at 4:39am
hi, you have almost the same rig i have, not issues with my zotac amp, you should rma your card as soon as posible,
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