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Cosmos 2 Upgraded Fan Controller now Available in North America - Page 2

post #11 of 168
Well, if RC1200 is the only number you see next to the expansion slots on a white sticker... then something must have happened to the rest of it. The serial number seems to start with the actual model number, which as i said is RC-1200-KKN1... and is followed by a couple more digits.
post #12 of 168
Quote:
Originally Posted by elementaldragon View Post

Well, if RC1200 is the only number you see next to the expansion slots on a white sticker... then something must have happened to the rest of it. The serial number seems to start with the actual model number, which as i said is RC-1200-KKN1... and is followed by a couple more digits.

I have a white sticker next to expansion slots that have the RC1200 followed by a long string of numbers no spaces. only number i see. no dashes at all. idk. ill post a pic when i get home.
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post #13 of 168
Thread Starter 
Quote:
Originally Posted by Tongan View Post

I have a white sticker next to expansion slots that have the RC1200 followed by a long string of numbers no spaces. only number i see. no dashes at all. idk. ill post a pic when i get home.

The serial number is the sticker on the back and it is complete without any dashes and no spaces. In the past customer service in USA had issues with people on forums using other people serial numbers to make repeated warranty requests and fake part replacement claims. We only have limited amount of top panels, so if someone else uses your serial number you won't be able to replace your top panel as easily.
    
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post #14 of 168
this is kinda of topic for this thread, but is there an upgrade way for us 692 users? i want the usb 3.0, but mine came with the usb 2.0 so can i get the part free of charge?
     
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post #15 of 168
This new fan controller is why CoolerMaster is so awsome. They look after their customers.
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post #16 of 168
Here is a Guide on how to remove the control panel on the Cosmos II:

Cosmos II: How to remove control panel
post #17 of 168
Quote:
Originally Posted by Tongan View Post

I have a white sticker next to expansion slots that have the RC1200 followed by a long string of numbers no spaces. only number i see. no dashes at all. idk. ill post a pic when i get home.

Like CM MR said... that is the serial number... so DO NOT post a pic of it.

RC-1200-KKN1 is the Model #. This is not printed on the case anywhere I know of.

RC1200KKN1************ (Not sure of the specific number of digits... but the * indicate more numbers) is the Serial #. It has no spaces, no hyphens. This is what is printed on that white bar coded sticker on the back of the case next to the expansion slots.
post #18 of 168
Photo for reference:

This sticker:
382
    
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post #19 of 168
Will there be any chance for the same sort of thing to happen for the CM Storm Trooper?

Thanks.
post #20 of 168
Any word on the release of a windowed side panel yet?
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