Sorryfor taking so long.Update 9:
So the phone call I had thursday did not go so well, and it was a manager call back. I have a bunch of notes, but I've done some thinking and I've decided not to post them out of respect. Some things said were not very agreeable, to put it simply. The way that I've been treated has been terrible customer service, especially after that call. I was fuming well into my companies holiday (friday), but because they got to me before I was able to do my update, I'll let most of it slide.. for now
(full page of notes from the conversation). Friday I received this email:
Comment: Hi J****,
My supervisor understands your situation and has authorized a shipping label to be given. Please only include the contents you feel where damaged by our product. Also, please reply back with the product and serial numbers to the parts you feel where damaged. Please wait shortly and I will send you a return label via e-mail.
Antec Support Team
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The spelled my name wrong, but that's just a nit-pick that has no real relevance to the discussion (besides that it's a pet-peeve).
Anyways, I've responded via the comment system and I will keep ya'll updated (should be shorter updates so no more major delays/holidays).
Does anyone live/near in the Greenville Metro, SC area? I want to test my CPU/RAM so that I can send the minimum, shipping $500+ dollars through the mail just makes me nervous
Thanks again everyone, you words of support have helped me through this first world problem!
(I still need to call and confirm; Phone's open from 10-3pm PST is very bad timing for me, it falls right in the busy parts of my workday)