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Kuhler Chronicles (Antec 920 Leak - Update 15 - 10/1/12) it's still not over. - Page 26

post #251 of 346
it's been three months, and you've had to fight them at every step
looks like im never buying anything antec again, and never using antec components in any customer builds

this company is a disgrace
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needs moar win
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matte. Canon X Mark I 
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post #252 of 346
Thread Starter 
Yeah. It hasn't been a fun process.


My contact is checking with a department. I'll let you guys know what happens, and after I have the check(s) in hand I'll write up a summary.

I just want this to be done.
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To be a NAS
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Death Kühler
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AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
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Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
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MS Intellipoint 3000 
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Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
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post #253 of 346
Sigh... it's good to know you got everything back, antec's stuff is great and all, but i don't really trust their wc units, looks like a cheap hose youd find in your backyard
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post #254 of 346
After seeing this thread, I will definitely not consider Antec for future purchases. Not because they have bad products but that customer service is horrible.
An Angry Robot
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An Angry Robot
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post #255 of 346
Sorry that the Kuhler product for some reason possibly did not operate as it was intended. If everything was installed properly and correctly and it caused problems we at Antec would like to assist you with this. Please email direct to vip@antec.com of your issue make sure to attach this web forum link so we know what is going on. We can possibly assist you as fast as we can to provide a solution for this issue.
post #256 of 346
Kinda late to the party there Antec.
post #257 of 346
Thread Starter 
Quote:
Originally Posted by damnwebsite View Post

Sigh... it's good to know you got everything back, antec's stuff is great and all, but i don't really trust their wc units, looks like a cheap hose youd find in your backyard

I haven't gotten everything back yet, just in the process of getting the re-imbursement's taken care of.
Quote:
Originally Posted by Antec_rep View Post

Sorry that the Kuhler product for some reason possibly did not operate as it was intended. If everything was installed properly and correctly and it caused problems we at Antec would like to assist you with this. Please email direct to vip@antec.com of your issue make sure to attach this web forum link so we know what is going on. We can possibly assist you as fast as we can to provide a solution for this issue.

Hello P*****

I emailed you on June 12th (the vip@antec.com) and We've been in contact since wink.gif.

Currently I'm waiting on your response for the re-imbursement on the product that caused the damage, if I have to settle for the BNIB Kuhler I will, but I do not particularly want to as it will complicate everything. Can you find out if the check for the MB & CPU went out yet, please?

(if your not P******@antec.com, I apologize, as P***** responded to my June 12th email. I emailed him back yesterday, and I am waiting for the response)
Edited by Nocturin - 9/20/12 at 12:53pm
AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
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965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
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Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
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Seasonic X660 Antec Three Hundred Saitek Rat 7 
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AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
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MS Intellipoint 3000 
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2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
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Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
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Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
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None - Blue Track baby Senn HD428 
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AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
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Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
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None - Blue Track baby Senn HD428 
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post #258 of 346
Man, what a long ordeal. eek.gif

Least it's getting resolved. biggrin.gif

All the best eh! thumb.gif
    
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post #259 of 346
Thread Starter 
Quote:
Originally Posted by GanjaSMK View Post

Man, what a long ordeal. eek.gif
Least it's getting resolved. biggrin.gif
All the best eh! thumb.gif

Getting there. Hopefully it's completely resolved before the 4 month mark redface.gif
AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
KeyboardPowerCaseMouse
Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
Mouse PadAudio
None - Blue Track baby Senn HD428 
  hide details  
Reply
AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
KeyboardPowerCaseMouse
Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
Mouse PadAudio
None - Blue Track baby Senn HD428 
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post #260 of 346
UPDAAAAAAAAAAAAAAAAAAAAAAAAaaaaaaaaaaaaaaaaAAAAAAAAAAAAATE!!!
    
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I7 5820k Fatal1ty X99X Killer EVGA 980 Ti SC+ w/ACX BP (06G-P4-4995-KR) Mushkin Enhanced Redline 16GB (4 x 4GB) DDR4 26... 
Hard DriveHard DriveOptical DriveCooling
SanDisk Extreme Pro 2.5" 480GB (SDSSDXPS-480G-G25) SanDisk Extreme Pro 2.5" 480GB (SDSSDXPS-480G-G25) Optiarc DVDRW AD-7240S Spire TherMax Eclipse II Five D.T. Heatpipe Uni... 
OSMonitorKeyboardPower
Windows 7 Professional 64bit ASUS 24" 144Hz 1ms LED (VG248QE) Filco Majestouch NINJA Tenkeyless (FKBN87MRL/EFB2) KINGWIN 1000W 80+ PLATINUM (LZP-1000) 
CaseMouseAudioAudio
Azza Hurrican 2000R SteelSeries Sensei Fnatic Genius SW-G2.1 1250 2.1 Logitech Wireless Gaming Headset G930 with 7.1 ... 
OtherOtherOtherOther
Lamptron 30W - 8 Channel Aluminum Rheobus - Bla... ModRight FilterRight Square Design 120mm Black ... ModRight FilterRight Square Design 120mm Black ... SilenX Rubber Fan Mount Screws - 20 pack (IXA-F... 
OtherOtherOtherOther
Rubber Anti-Vibration Screw 4-Pack for Closed C... Rubber Anti-Vibration Screw 4-Pack for Open Cha... NZXT 200mm 166.2 CFM (FN-200RB) NZXT 200mm 166.2 CFM (FN-200RB) 
OtherOtherOtherOther
NZXT 200mm 166.2 CFM (FN-200RB) NZXT 200mm 166.2 CFM (FN-200RB) Zalman ZM-MFC1 Combo 5-Channel PWM / 3-Pin Fan ... Scythe Gentle Typhoon 120 mm by Nidec Servo Cor... 
OtherOtherOtherOther
Scythe Gentle Typhoon 120 mm by Nidec Servo Cor... Scythe Gentle Typhoon 120 mm by Nidec Servo Cor... Yate Loon 140x140x25mm Clear High Speed Fan wit... Akasa Flexa FP5 PWM 5-Way Splitter - Smart Fan ... 
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