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Kuhler Chronicles (Antec 920 Leak - Update 15 - 10/1/12) it's still not over. - Page 28

post #271 of 346
Quote:
Originally Posted by Rage19420 View Post

FYI Antec doesn't manufacture them. Asetek does. http://www.asetek.com/press-room/news/194-antec-and-asetek-unveil-new-partnership-create-next-generation-cpu-cooling-products-.html
Just as Corsair doesn't make theirs either. Coolit does.

But, they put their name on it. meaning they are liable.
post #272 of 346
nevermind eh
Edited by Rage19420 - 9/26/12 at 2:42pm
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post #273 of 346
Thread Starter 
Thanks thumb.gif
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post #274 of 346
Join us on the corsair side! tongue.gif
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post #275 of 346
Thread Starter 
Nah. Going air thumb.gif.
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MS Intellipoint 3000 
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post #276 of 346
Quote:
Originally Posted by Nocturin View Post

Nah. Going air thumb.gif.

You gonna go poop brown with noctua?
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post #277 of 346
Thread Starter 
Maybe. Need a small profile down blowing good temp cooler, they're on the list. Bit expensive tho thumb.gif
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post #278 of 346
Quote:
Originally Posted by ANTEC CS155 View Post


Hi, We understand the frustration that you guys encounter with this thread. Like we've mentioned before, Nocturin was our first customer who had this type of problem with leaking. Also, its not like we received his components the same day and we just didn't care and left him out in the blue for 3 months, we have communicated with him and we verified with him that the components that he sent us are valid and the serial number matches with the components before we can tell him to send the components. This process takes time to make sure the parts that we are receiving are valid. Also, there was a dispute on having his parts shipped to us because we usually don't offer a return label for any RMA but on his case, just to satisfy our customer, we've done our best to talk to our management and approve his return label. We sent his return label on 07/26/2012 and we have received his components on 08/17/2012. We tested his components and it takes time to test the motherboard and cpu and we have to investigate the Kuhler 920 to check where the leak first started. 09/14/2012, It was concluded that the motherboard and cpu was damaged by the Kuhler 920, We gave our accounting his paperwork so we can offer him the reimbursement for his damaged components.
To make it short and clear, we had communicated with the customer and we offered him our resource and service in solving this issue. It took him a while but it's been resolved. You might say some few damaging comments that would hurt or damage our companies reputation but take a closer look on how we handled his problem first before you make your final judgement.
Thanks

I think you're missing his point. His point (from my perspective) is that after the issue had *almost* been resloved that you enter the thread and leave an scripted looking message like he had never even spoken to you guys.

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post #279 of 346
Quote:
Originally Posted by turkishmafia View Post

Are you kidding me? How do you have the gall to even reply to this thread after all the things Nocturin has gone through and to be left without a PC for 3 months? Go take some example from Corsair. I, along with every one of my friends, will never be purchasing an Antec product.
Ridiculous.

You do know that Antec do not make these coolers. Its made by Asetek, who is the ones that builds it for Antec, Thermaltake, Intel, AMD, Zalman... etc...
Same for Corsair, made by Coolit.
    
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post #280 of 346
Thread Starter 
What difference does it make?

None.
AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
KeyboardPowerCaseMouse
Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
Mouse PadAudio
None - Blue Track baby Senn HD428 
  hide details  
Reply
AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
KeyboardPowerCaseMouse
Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
Mouse PadAudio
None - Blue Track baby Senn HD428 
  hide details  
Reply
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