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Kuhler Chronicles (Antec 920 Leak - Update 15 - 10/1/12) it's still not over. - Page 10

post #91 of 346
Another thing you might think about is calling up the Credit Card company you used to buy your cooler. (Assuming it was bought with a CC)

Usually they can help you sort out disputes with purchases and things like that. I don't know, might be worth looking into.

I had a friend who's camera failed 5 days out of warranty. Called up the company full refund was issued.

Currently my Mom is in a dispute with an online dealer, called up Visa, they are currently talking to the bank that manages the company. They can be useful sometimes.
post #92 of 346
Quote:
Originally Posted by Nocturin View Post

Thanks! redface.gif
My days a little more free today at work, so I'll be calling this afternoon to see the response I get.
If it's not a positive response, well, it will start the jihad. I will keep updating as I get information, but we're almost at a week with no contact (analog or digital) from antec at all.

Good luck! smile.gif
    
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post #93 of 346
Thread Starter 
I payed cash redface.gif (at microcenter).

Would it be worth it to call microcenter and see if they have a hardware rep or something?
AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
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Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
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AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
KeyboardPowerCaseMouse
Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
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None - Blue Track baby Senn HD428 
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AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
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Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
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post #94 of 346
Quote:
Originally Posted by Nocturin View Post

I payed cash redface.gif (at microcenter).
Would it be worth it to call microcenter and see if they have a hardware rep or something?

It might, after so many people, 1 more wouldn't hurt. I can't believe how much a pain in the ass Antec is being. I might just right them an email expressing my disappointment. I had always heard good things about them.

If I ran a company, if a consumer had a problem, they would be my first priority. I would just try to make sure my products were the best so I didn't need to even deal with the consumer (much). It'd be a win win. Consumers wouldn't usually have a problem, if they did, they would receive top tier support.
post #95 of 346
Thread Starter 
Well, I just got off the phone with Antec. I learned that the individual who handles the newegg email that I found is one of the same 3 that I've talked to in the customer service department. Nice guy.

Anyways, I immediately asked for a supervisor, but he was out on lunch. The CSR that I talked too said he forwarded the email that I sent in reply(last week) to his supervisor last week, and that he was "surprised" I hadn't been contacted yet.

So, I asked that he forward it again and when I could expect a call back from the supervisor, "maybe sometime today". I explained that I'm not asking for much, he said he understood and he's waiting on the verdict from his supervisor before he can do anything.

Waiting now.

I love the waiting game doh.gif.
AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
KeyboardPowerCaseMouse
Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
Mouse PadAudio
None - Blue Track baby Senn HD428 
  hide details  
Reply
AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
KeyboardPowerCaseMouse
Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
Mouse PadAudio
None - Blue Track baby Senn HD428 
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post #96 of 346
Best of luck bro! thumb.gif
post #97 of 346
Sounds like you have their attention now. That's the first step. Keep us posted.
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Atomic
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post #98 of 346
Thread Starter 
I will. No contact yet.

@OC55, thanks for the enthusiasm thumb.gif

edit: crap I forgot to put "Update 7:" in my post up there. Oh well.
Edited by Nocturin - 6/20/12 at 4:06pm
AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
KeyboardPowerCaseMouse
Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
Mouse PadAudio
None - Blue Track baby Senn HD428 
  hide details  
Reply
AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
KeyboardPowerCaseMouse
Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
Mouse PadAudio
None - Blue Track baby Senn HD428 
  hide details  
Reply
post #99 of 346
If you can edit one post... You can edit another lol.
post #100 of 346
Thread Starter 
lol yea, trying not to edit the "update" posts just in case thumb.gif

tampering or something of that nature
AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
KeyboardPowerCaseMouse
Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
Mouse PadAudio
None - Blue Track baby Senn HD428 
  hide details  
Reply
AMD Transplant
(11 items)
 
To be a NAS
(13 items)
 
Death Kühler
(14 items)
 
CPUMotherboardGraphicsRAM
965BE GA-78LMT-S2P MSI TFIII 7950 Corsair Vengence 
Hard DriveCoolingOSMonitor
Samsung 830 Noctua NH-D14 Win7 Pro FX2490HD 
PowerCaseMouse
Seasonic X660 Antec Three Hundred Saitek Rat 7 
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4200+ Gateway GM5072 AMD HD5550 2.0 Gb 
Hard DriveMonitorKeyboardPower
Seagate Barracuda 500Gb Samsung FX2490 MS Keyboard 3000 300w generic 
Mouse
MS Intellipoint 3000 
CPUMotherboardGraphicsRAM
2500k GigaByte Z68M-D2H-B3 MSI 560 Ti TFIII Corsair Vengance 
Hard DriveCoolingOSMonitor
Samsung 830 Antec Khuler 920 Win7 HP Samsung FX2490 
KeyboardPowerCaseMouse
Microsoft Keyboard 3000 Seasonic X-660 Antec Three Hundred Microsoft Mouse 3000 
Mouse PadAudio
None - Blue Track baby Senn HD428 
  hide details  
Reply
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