Quote:
Originally Posted by Riou 
There are many other alternatives to Newegg to purchase computers and computer components. I am sure Newegg's competitors would be glad to accept your business.
There are many other alternatives to Newegg to purchase computers and computer components. I am sure Newegg's competitors would be glad to accept your business.
Quote:
Originally Posted by Vagrant Storm
This is not the first time an RMA on a laptop has been denied because Linux was installed on it. I remember a particular one from the UK when a person could not get a piece of lose plastic fixed on his laptop because he had Linux on it.
However, I am sure it happens all the time and just doesn't always hit the news.
This is not the first time an RMA on a laptop has been denied because Linux was installed on it. I remember a particular one from the UK when a person could not get a piece of lose plastic fixed on his laptop because he had Linux on it.
However, I am sure it happens all the time and just doesn't always hit the news.
Quote:
Originally Posted by jtom320
People are totally missing the point. Its not about linux and its not about fine print. It's about being a good consumer and demanding a refund/return on a clearly faulty product. I'm embarased for the people that think the rma should be declined. Have fun being screwed by facless companies making record profits off your dollar.
People are totally missing the point. Its not about linux and its not about fine print. It's about being a good consumer and demanding a refund/return on a clearly faulty product. I'm embarased for the people that think the rma should be declined. Have fun being screwed by facless companies making record profits off your dollar.
I'm almost certain newegg has a first call, blanket denial on their 7 day return policy. In that the first time you call your denied. I've had it happen with everything from motherboards, video cards, and power supplies. I had (brand new) PSU blo up in my face and the newegg csr claimed my local power company may have had a surge. I've learned ask for a supervisor, rma approve w/ cross shipping.
Think about this OK. Put yourself in n.e. shoes. If newegg can blow you off and you end up calling the company from where the product was manufactured. The first thing the manufacture will do is register the serial number and product in your name. Now your locked in. Newegg saves all the shipping cost. Newegg has removed themselves from the equation. However keep the pressure on newegg, be nice, you will get what you want. Its important to be nice.
MyCleanPC
(13 items) |
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MyCleanPC
(13 items) |
Some sense you have.
