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[consumerist] Newegg: Installing Linux On Your Computer Is Basically The Same As Breaking It - Page 27  

post #261 of 280
6/13/12 at 2:56pm
Quote:
Originally Posted by Papas View Post

If linux is abuse, win8 is abuse. If win 8 is allowed than so is linux. its that simple. you cant allow one and not allow the other unless you list it as NOT allowed, which they didnt. how hard is that to understand!

Yeah you can allow one and not the other! Stop telling companies what they can and cannot do! Go make your own products and sell them if your not happy...
post #262 of 280
6/13/12 at 3:01pm
Quote:
Originally Posted by Ulquiorra View Post

No it didnt the screen went weird
Quote:
On the third day of use a loud coil squeal/chirp became apparent, becoming louder when it was running on battery power. Within hours the wireless chipset failed and refused to connect, the display began glitching with horizontal lines appearing through it, and it became unresponsive. I tested it with a Windows live USB thumb drive, just to ensure there was no problem with the OS before RMAing it.
Troll is a troll ... go away
So again why is she a mororn? please enlighten me why the removal of windows again on my laptop didnt make it break


what the hell are you talking about now?

Nobody said removal of windows made it break.


Her purchase included a windows installation.

Bring it back with the original OS or get out.

Same applies to cellphones. Put a different rom on it and void your warranty

Not to mention on top of all this that windows is licensed software. She removed LICENSED SOFTWARE


get it now?
post #263 of 280
6/13/12 at 3:02pm
Quote:
Originally Posted by Horse Head View Post

Yeah you can allow one and not the other! Stop telling companies what they can and cannot do! Go make your own products and sell them if your not happy...

You know nothing. You, as a business cannot refuse to honor a warranty unless what she did was in violation of one of your clauses. And this is the perfect example of, yes we can tell a business what to do.
Quote:
Originally Posted by Clipze View Post

what the hell are you talking about now?
Nobody said removal of windows made it break.
Her purchase included a windows installation.
Bring it back with the original OS or get out.
Same applies to cellphones. Put a different rom on it and void your warranty
Not to mention on top of all this that windows is licensed software. She removed LICENSED SOFTWARE
get it now?

You don't understand do you. You can return a laptop with the hard drive formatted and every single manufacturer will accept it(along with newegg as I have done it). Dosnt matter if the hard drive was empty, had 500gb worth of porn, that didn't cause the problem.
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post #264 of 280
6/13/12 at 3:05pm
The company I work for is a Dell certified partner. We purchase approximately $4-500,000 of Dell Hardware annually. I've probably dealt with almost 100 calls to their warranty support department. With their ProSupport department, they are intelligent and reasonable folks. They know the onboard daignostics won't have a different outcome because of an OS that it didn't ship with. Even their sub-par contracted IT personnel from India have approved every warranty repair I've had a problem with regardless of OS. Only 1 or 2 times did it take any convincing on my part.

I call unreasonable on this. I'm thinking they just got a crappy support agent on the phone.

Oh, and as far as Removing licensed software......that HAS NO BEARING on hardware functioning. The PRODUCT you purchase is the license. The license remains completely valid regardless of whether or not it's actually installed.
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post #265 of 280
6/13/12 at 3:06pm
Quote:
Originally Posted by Papas View Post

You know nothing. You, as a business cannot refuse to honor a warranty unless what she did was in violation of one of your clauses. And this is the perfect example of, yes we can tell a business what to do.

An "Improper use" clause is pretty vague, and easily covers this had they wanted to hold their ground. The only reason they didn't was the media coverage that never should have happened. The complete replacement of every single driver on a machine can cause problems, yet she did it anyways and didn't even attempt to hide it when a problem arose.
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post #266 of 280
6/13/12 at 3:08pm
Quote:
Originally Posted by Papas View Post

You don't understand do you. You can return a laptop with the hard drive formatted and every single manufacturer will accept it(along with newegg as I have done it). Dosnt matter if the hard drive was empty, had 500gb worth of porn, that didn't cause the problem.

So why didn't they accept it this time?

You've returned a formatted hard-rive without issues but this person had "a huge deal" with returning it?

Based on what you said there is no issue at all then. Why is there 29 pages?
post #267 of 280
6/13/12 at 3:08pm
Quote:
Originally Posted by -Apocalypse- View Post

An "Improper use" clause is pretty vague, and easily covers this had they wanted to hold their ground. The only reason they didn't was the media coverage that never should have happened. The complete replacement of every single driver on a machine can cause problems, yet she did it anyways and didn't even attempt to hide it when a problem arose.

If that was the case, testing with windows would have made all the problems go away...since it was a driver issue.
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post #268 of 280
6/13/12 at 3:09pm
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I'd say theres probably always Lenovo they should have Linux Support.
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post #269 of 280
6/13/12 at 3:10pm
Quote:
Originally Posted by Clipze View Post

what the hell are you talking about now?
Nobody said removal of windows made it break.
Her purchase included a windows installation.
Bring it back with the original OS or get out.
Same applies to cellphones. Put a different rom on it and void your warranty
Not to mention on top of all this that windows is licensed software. She removed LICENSED SOFTWARE
get it now?

Cellphones you are not allowed to change the "Read only memory" (Rom) however when you boot up a windows pc for the first time it says if you dont want me thats fine contact your computer dealer for infomation about returning windows and install whatever else you like, no i dont get you you are quite frankley spouting nonsense ... you are instantly jumping to insult people as you think that windows on laptsops is the only way, and that low and behold someone may complain at a broken laptop, its not like windows trys to sell you differnt versions of itself .. oh wait ¬_¬
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post #270 of 280
6/13/12 at 3:11pm
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Originally Posted by Clipze View Post

So why didn't they accept it this time?
You've returned a formatted hard-rive without issues but this person had "a huge deal" with returning it?
Based on what you said there is no issue at all then. Why is there 29 pages?

Prob because they had a idiot who did the rma at newegg and didn't have the technological know how to understand what a os really is.
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