Overclock.net › Forums › Components › Monitors and Displays › Brand new display is scratched
New Posts  All Forums:Forum Nav:

Brand new display is scratched

post #1 of 4
6/12/12 at 11:22pm
Thread Starter 
Hello all,

I have just received my BenQ XL2420T from Newegg today and it's nearly perfect except for one thing. There's a small scratch on the center of the screen which causes a small but noticeable warping of colors around it. I'm fairly certain I can RMA it but was wondering the best method to remove the scratch, as there are apparently a lot.

Thanks in advance biggrin.gif
Boring Budget Build
(17 items)
  		  
CPUMotherboardGraphicsRAM
Core i5-2500K ASUS P8Z68-V PRO EVGA 560 Ti G.SKILL Ripjaws 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Black Crucial M4 HP 1270I 24X SATA Multiformat DVD Writer CM Hyper212+ 
OSMonitorKeyboardPower
Win7 Professional x64 SP1  BenQ XL2420T Steelseries 6GV2 Thermaltake Toughpower 850w 
CaseMouseMouse PadAudio
CM HAF-X Logitech G400 Puretrak Talent Asus Xonar Essence STX w/ LME49720HA-TO99 
Audio
AKG K 701 
View all
  hide details  
Reply
Boring Budget Build
(17 items)
  		  
CPUMotherboardGraphicsRAM
Core i5-2500K ASUS P8Z68-V PRO EVGA 560 Ti G.SKILL Ripjaws 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Black Crucial M4 HP 1270I 24X SATA Multiformat DVD Writer CM Hyper212+ 
OSMonitorKeyboardPower
Win7 Professional x64 SP1  BenQ XL2420T Steelseries 6GV2 Thermaltake Toughpower 850w 
CaseMouseMouse PadAudio
CM HAF-X Logitech G400 Puretrak Talent Asus Xonar Essence STX w/ LME49720HA-TO99 
Audio
AKG K 701 
View all
  hide details  
Reply

Gear mentioned in this thread:

post #2 of 4
6/12/12 at 11:40pm
Hi Pyroh,

I've seen numerous methods to mitigate the appearance of scratches like vaseline, isopropyl alcohol, and even a soft pencil eraser. I've personally used vaseline with moderate success on an out-of-warranty monitor.

However, personally I would just RMA it. Products you get should arrive as pristine as possible and definitely should not involve any additional repairs on your part to get it working as intended.
Sig Sauer P229R
(13 items)
  		  
CPUMotherboardGraphicsRAM
i5-2500K P8Z68-V EVGA GTX 570 8GB Corsair Vengeance 
Hard DriveOSMonitorPower
2x60GB Agility 3 @ RAID 0, 1TB Seagate @ 7200RPM Windows 7 Ultimate 64-Bit Samsung 40" 3D HDTV PC Power and Cooling Silencer MK II 950W 
CaseMouseMouse Pad
CM Storm Enforcer Logitech G500 XTrac Ripper 
View all
  hide details  
Reply
Sig Sauer P229R
(13 items)
  		  
CPUMotherboardGraphicsRAM
i5-2500K P8Z68-V EVGA GTX 570 8GB Corsair Vengeance 
Hard DriveOSMonitorPower
2x60GB Agility 3 @ RAID 0, 1TB Seagate @ 7200RPM Windows 7 Ultimate 64-Bit Samsung 40" 3D HDTV PC Power and Cooling Silencer MK II 950W 
CaseMouseMouse Pad
CM Storm Enforcer Logitech G500 XTrac Ripper 
View all
  hide details  
Reply
post #3 of 4
6/13/12 at 12:05am
Thread Starter 
Yeah I suppose you're right, this is probably just my impatience speaking anyways but I imagine it shouldn't take too long to RMA. Thanks for the advice smile.gif
Boring Budget Build
(17 items)
  		  
CPUMotherboardGraphicsRAM
Core i5-2500K ASUS P8Z68-V PRO EVGA 560 Ti G.SKILL Ripjaws 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Black Crucial M4 HP 1270I 24X SATA Multiformat DVD Writer CM Hyper212+ 
OSMonitorKeyboardPower
Win7 Professional x64 SP1  BenQ XL2420T Steelseries 6GV2 Thermaltake Toughpower 850w 
CaseMouseMouse PadAudio
CM HAF-X Logitech G400 Puretrak Talent Asus Xonar Essence STX w/ LME49720HA-TO99 
Audio
AKG K 701 
View all
  hide details  
Reply
Boring Budget Build
(17 items)
  		  
CPUMotherboardGraphicsRAM
Core i5-2500K ASUS P8Z68-V PRO EVGA 560 Ti G.SKILL Ripjaws 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Black Crucial M4 HP 1270I 24X SATA Multiformat DVD Writer CM Hyper212+ 
OSMonitorKeyboardPower
Win7 Professional x64 SP1  BenQ XL2420T Steelseries 6GV2 Thermaltake Toughpower 850w 
CaseMouseMouse PadAudio
CM HAF-X Logitech G400 Puretrak Talent Asus Xonar Essence STX w/ LME49720HA-TO99 
Audio
AKG K 701 
View all
  hide details  
Reply
post #4 of 4
6/13/12 at 1:22pm
Only thing is if the scratch is the only thing wrong with it, no dead pixels, backlight bleed, tinting, ect. You might want to try to remove it nerdsmiley.png and not RMA it because you never know if the one they send back will be perfect thinking.gif
2cents.gif
Workstation
(8 items)
 
Server
(6 items)
  		 
CPUMotherboardGraphicsRAM
i7 3930k ASUS P9X79 GTX 670 FTW DDR3 48GB 1600MHz 10-10-10-30 1.5v 
CoolingOSPowerCase
Thermaltake Water 2.0 Pro Win 8 Pro 64bit CORSAIR CMPSU-750TX 750W Antec Three Hundred 
View all
CPUMotherboardGraphicsRAM
Phenom II x6 1090T Gigabyte 990XA-UD3 SAPPHIRE HD 6870 Corsair XMS3 16GB 
CoolingPower
Stock AMD Cooler 630W 
View all
  hide details  
Reply
Workstation
(8 items)
 
Server
(6 items)
  		 
CPUMotherboardGraphicsRAM
i7 3930k ASUS P9X79 GTX 670 FTW DDR3 48GB 1600MHz 10-10-10-30 1.5v 
CoolingOSPowerCase
Thermaltake Water 2.0 Pro Win 8 Pro 64bit CORSAIR CMPSU-750TX 750W Antec Three Hundred 
View all
CPUMotherboardGraphicsRAM
Phenom II x6 1090T Gigabyte 990XA-UD3 SAPPHIRE HD 6870 Corsair XMS3 16GB 
CoolingPower
Stock AMD Cooler 630W 
View all
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Monitors and Displays

Gear mentioned in this thread:

Overclock.net › Forums › Components › Monitors and Displays › Brand new display is scratched