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UPDATE: External HDD, odd issue (bad sectors disappeared?)

post #1 of 11
Thread Starter 
I had 5 large media files (roughly 10 GB a piece) that somehow became buggy/corrupted. The thumbnail previews wouldn't load, if accessed WMP crashes, and any processes related to the external HDD will slow down as well. The computer will hang during shut down until the external is unplugged (I figure it's still seeking, or something).

I backed up all of my other in-tact files to another external drive, and deleted the original files on the original external drive (so only the buggy files were remaining). I ran error-checking and here's what it got to before stalling:

426

I hit cancel, formatted the drive, and now when I run the error-checking tool, it says the drive does not have any file system errors, nor any bad sectors. Can anyone explain?

Did the buggy files cause the drive to act buggy, so once it was formatted the drive became "normal" again?
Or is the drive itself buggy and caused the files to become corrupt?

Just wondering if I can still rely on this drive, it's not even 3 months old yet
Edited by mingqi53 - 6/21/12 at 6:33pm
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post #2 of 11
Yes, I have the same problem with one of my externals right now. There is roughly a terabyte of tv show episodes on it, when I go to transfer them some episodes will get errors. I ran HD Tune and it said that there was an mechanical error and numerous bad sectors.

I have been trying to back up some of the files, but I simply don't have the space right now so I'm just going to leave it off and not touch it until I can go buy myself a new 2tb drive.

So yes I would recommend you get on backing up your important files and making note of the ones that don't work so you can try and replace them. Chances are it will only get worse.

As for my external, HD tune tells me that it is an older Samsung drive. I plan on buying a 2 or 3tb seagate 1tb per platter derive as a replacement. I've had good experiences with Seagate in the past, regardless of what people say about them. And their new 1tb per platter drives are really nice.
Edited by james_ant - 6/14/12 at 12:20pm
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post #3 of 11
Thread Starter 
Quote:
Originally Posted by james_ant View Post

Yes, I have the same problem with one of my externals right now. There is roughly a terabyte of tv show episodes on it, when I go to transfer them some episodes will get errors. I ran HD Tune and it said that there was an mechanical error and numerous bad sectors.
I have been trying to back up some of the files, but I simply don't have the space right now so I'm just going to leave it off and not touch it until I can go buy myself a new 2tb drive.
So yes I would recommend you get on backing up your important files and making note of the ones that don't work so you can try and replace them. Chances are it will only get worse.
As for my external, HD tune tells me that it is an older Samsung drive. I plan on buying a 2 or 3tb seagate 1tb per platter derive as a replacement. I've had good experiences with Seagate in the past, regardless of what people say about them. And their new 1tb per platter drives are really nice.

Ha the sad part is that this 1 TB Seagate drive (USB 3, 5400 RPM) is only a few months old, hasn't been moved or dropped either
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post #4 of 11
Quote:
Originally Posted by mingqi53 View Post

Ha the sad part is that this 1 TB Seagate drive (USB 3, 5400 RPM) is only a few months old, hasn't been moved or dropped either
I've only really had problems with Seagates... some people are lucky, but Seagate drives do not agree with me. redface.gif

It's possible that the enclosure is dying, although in this case I suspect it's the drive inside due to the combination of symptoms. I've seen a few Seagate externals that were slow and had boot/shutdown issues, but the drive inside was fine. However, that wouldn't really explain failure to access video files, and since opening up the enclosure voids the warranty, that's probably not the best way to go unless you need the data on it.
     
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post #5 of 11
Thread Starter 
Quote:
Originally Posted by Kramy View Post

I've only really had problems with Seagates... some people are lucky, but Seagate drives do not agree with me. redface.gif
It's possible that the enclosure is dying, although in this case I suspect it's the drive inside due to the combination of symptoms. I've seen a few Seagate externals that were slow and had boot/shutdown issues, but the drive inside was fine. However, that wouldn't really explain failure to access video files, and since opening up the enclosure voids the warranty, that's probably not the best way to go unless you need the data on it.

mm I've owned Hitachi, Seagate, Western Digital, and Toshiba drives, and I've never had any failures.

I'll probably contact Amazon about this drive, and see if I can get a free replacement. I've already purchased a 2 TB Seagate external hard drive as a back-up drive from Staples (hooray $25 off $75 coupons!).
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post #6 of 11
    
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post #7 of 11
Thread Starter 
I had 5 large media files (roughly 10 GB a piece) that somehow became buggy/corrupted. The thumbnail previews wouldn't load, if accessed WMP crashes, and any processes related to the external HDD will slow down as well. The computer will hang during shut down until the external is unplugged (I figure it's still seeking, or something).

I backed up all of my other in-tact files to another external drive, and deleted the original files on the original external drive (so only the buggy files were remaining). I ran error-checking and here's what it got to before stalling:

426

I hit cancel, formatted the drive, and now when I run the error-checking tool, it says the drive does not have any file system errors, nor any bad sectors. I ran PassMark's DiskCheckup utility to pull up the SMART info and everything says "OK".. can anyone explain?

Did the buggy files cause the drive to act buggy, so once it was formatted the drive became "normal" again?
Or is the drive itself buggy and caused the files to become corrupt?

Just wondering if I can still rely on this drive, it's not even 3 months old yet
Edited by mingqi53 - 6/21/12 at 7:51pm
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post #8 of 11
Sometimes formatting can work sectors enough that they are temporarily repaired. How long they stay that way is anybody's guess. Even if they can't be repaired, a full format erases and rewrites all info on the drive to test if it can store bits properly. Then it remaps any bad sectors to known good ones. Because of that, future chkdsk runs will not come across those particular bad sectors - they will only come across new ones.

Your problem may or may not be fixed, but it seems to have been worked around. I would copy everything back, then wait a few weeks to a month and see what state the drive is in around then. That'll let you know whether you should trust it or not.
     
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post #9 of 11
Thread Starter 
Quote:
Originally Posted by Kramy View Post

I would copy everything back, then wait a few weeks to a month and see what state the drive is in around then. That'll let you know whether you should trust it or not.

Heh, didn't have to wait a few weeks or a month after all. I started a large data transfer from my second external back to the original external, and the original one crashed during the transfer. Disk check is still not picking up bad sectors, but I'll probably contact Amazon for a replacement. I'll probably sell the new replacement I receive, and keep the second external I have (it's a 2 TB, 7400 RPM USB 3 drive)
Edited by mingqi53 - 6/24/12 at 2:21pm
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post #10 of 11
Quote:
Originally Posted by mingqi53 View Post

Heh, didn't have to wait a few weeks or a month after all. I started a large data transfer from my second external back to the original external, and the original one crashed during the transfer. Disk check is still not picking up bad sectors, but I'll probably contact Amazon for a replacement. I'll probably sell the new replacement I receive, and keep the second external I have (it's a 2 TB, 7400 RPM USB 3 drive)
Sounds like a plan. thumb.gif I wouldn't trust that Seagate anymore. A brand new replacement might work okay, or it might do the same thing all over again. Keep the one that works better.
     
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Headless None 65w Power Brick Antec ISK300-65 
MouseAudio
None Onboard VIA 
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Barton XP-M 2400+ FJQ4C Asus A7N8X-E Deluxe 256MB BFG 7800GS OC 2x512MB Samsung PC3200 
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Raptor 74GB/Seagate 120GB Windows 2000 Pro 60hz 17" CRT Brandless PS2 Keyboard 
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Antec Neo HE 550w Logitech G5 
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Overclock.net › Forums › Components › Hard Drives & Storage › UPDATE: External HDD, odd issue (bad sectors disappeared?)