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[GS]Medal of Honor Warfighter gets military-only edition - Page 12

post #111 of 113
I entered the keys,
Won't show up in Origin to download, ( But keys did show activated )
Just spent an hour in chat with them to get it to show and download,
End result............ They'll look into it further, So we know what that means.
I'll chat with GOVx tomorrow if its not fixed.
post #112 of 113
How have I not seen this earlier guitar.gif
post #113 of 113
Thread Starter 
Quote:
Originally Posted by Tropic55 View Post

I entered the keys,
Won't show up in Origin to download, ( But keys did show activated )
Just spent an hour in chat with them to get it to show and download,
End result............ They'll look into it further, So we know what that means.
I'll chat with GOVx tomorrow if its not fixed.

It's not a download it is a physical copy.... Why do you think you paid for shipping?

You install the game with your physical copy and activate the unlocks with the codes.




Well, it looks like the Military Editions were actually sent out on the 19th not the 22nd; Govx has no idea what they are talking about... They were also shipped UPSM which is UPS ground and USPS makes the final delivery; I should get my copy no later than tomorrow.

Tracking numbers are provided in your Govx account under orders. Use UPS to track until USPS accepts the package, then use USPS tracking with the same number.

NEVERMIND ITS ALREADY BEEN DELIVERED! AHHHHH RELEASED DAY DELIVERY FTW! Glad they gave me a tacking number an hour before it was delivered...



Installed painfully slow from optical drive (which I need to upgrade...), might as well have downloaded it...

But, "MOHW Military Personnel Unlock" status is "Unreleased" with no release date stated... great.


Clicky to see EA support at its finest.....
Warning: Spoiler! (Click to show)
You are now ready to chat with Alan.
Alan:
Hi, thanks for contacting EA Support. My name is Alan R, how may I assist you today?
you:
Hey, how is it going? I purchased the Medal of Honor Warfighter Military Edition (long name) which is the Limited Edition with a bunch of unlocks for Veterans.
Alan:
what seems to the issue today?
you:
One of the unlocks is "MOHW Military Personnel Unlock" which I used to activate to this Origin account earlier today. However, it is showing as "Unreleased" with no release date posted.
you:
Is there an ETA or is this a bug?
Alan:
You are on a PC?
you:
Yes.
Alan:
So one of your games is not showing up as active in your Origin launcher?
you:
One of the "Add-ons & Bonuses" under "Game Details"
Alan:
Ok, thanks for that info.
Alan:
Can I have the email on the Origin account please?
you:
........; I believe.
Alan:
thank you
Alan:
Sorry about the wait, I am researching the issue. Thanks for your patience.
you:
That's quite alright. No rush.
Alan:
To better assist you I am transferring you over the the game support team.
you:
Thank you very much.
Alan:
Thanks for choosing EA games and have a great day.
Please wait while we get this chat session where it needs to go.
You are now ready to chat with Shobhit.
Please wait while we set up your chat session with Prashant.
You are now ready to chat with Prashant.
Prashant:
Thanks for contacting EA Help! My name is Prashant how may I help you?
you:
Hello, I purchased the Medal of Honor Warfighter Military Edition (which is the Limited Edition with add ons & bonuses for Veterans). I activated the appropriate codes in Origin earlier today to this account (.......) but one of the add ons is showing us "Unreleased" and no release date is given.
you:
It is the "MOHW Military Personnel Unlock" under Game Details > Add ons & Bonuses
you:
I am on PC.
Prashant:
Ryan, you will receive the U.S. Navy SEAL Sniper and the McMillan Tac-300 sniper rifle, available after approximately 40 hours of multiplayer gameplay on this edition. By owning this Edition you get a head start against standard edition owners, saving youself that 40 hours of needed gameplay to achieve those items.
you:
Right, that is for the Limited Edition. I have that listed under the "Add ons and Bonuses" section as well with a status of "Installed." My question is concerning the "MOHW Military Personnel Unlock" which shows a status of "Unreleased" under my Game Details > Add-ons and Bonuses section in the Origin Client.
Prashant:
Ryan, may I have your EA account Email as well as your order number?
you:
...... The order was through Govx which is a Military only distributor. Here is a link to the website describing the purchased product http://govx.com/mohw and the Govx order number was....
rashant:
Would you mind holding for a couple of minutes while I fetch some relevant information?
you:
That is fine, thank you.
Prashant:
Thank you
Prashant:
Thank you for waiting. I appreciate your patience.
Prashant:
Ryan, As I can see you have Limited Edition of game in your account.
you:
Right.
Prashant:
I am sorry but we do not have the records of other game retailer transactions, I would've handled your concern however, since the code is retailer specific, we don't have the ability to generate a new code. Please contact the retailer who should be able to address your concern.
Prashant:
As you purchased the game through them you should get the valid code so please contact your game retailer regarding this issue.
you:
So there is no knowledge of a Military Edition as far as EA is concerned? This was shipped to me from the EA warehouse in Chicago and marketed by EA. I do not require a new code, as the code activated just fine, but the status of the content is "unreleased" and no release date is given. My question is when/where is it?
Prashant:
I am sorry, as such we do not have any information regarding this.
you:
I will try again at a later time. EA continues to meet my expectations. Thank you for your time; however the company you work for has poor standards. Thank you, personally, again.

If you don't want to read the above spoiler to its end... EA doesn't know anything about a Military Edition so don't expect to get your unlocks.
Edited by di inferi - 10/23/12 at 3:47pm
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