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Logitech G510, keys must be pressed very hard to register.

post #1 of 12
Thread Starter 
Hi all, just got a Logitech G510 from ebay, and at first I thought it was great. Then I started a game, and tried to move.

To make a long story short, I must press the keys down very hard to get them to work. This is fine for typing, since I always bottom them out when I type, but for gaming it's horrible.

If I'm not actively holding down every key of the WASD that I want to use, they will stop working. The slightest reduction in pressure causes them to stop, and I can't even feel ANY leeway whatsoever between being bottomed-out and the point at which they register as not pressed. Is this a common behavior for the G510? I would expect more from Logitech.
Edited by railfan844 - 6/21/12 at 7:48pm
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post #2 of 12
We aren't allowed to verbally offer or promise Rep+ for help. They consider it to be "Rep abuse" on here.

Anyway, this is a sign of the keyboard wearing out.
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post #3 of 12
Thread Starter 
Quote:
Originally Posted by TwoCables View Post

We aren't allowed to verbally offer or promise Rep+ for help. They consider it to be "Rep abuse" on here.
Anyway, this is a sign of the keyboard wearing out.

Thanks, edited that part out.

Mine is a refurb, but this happens on every key....they always have to bottomed out to work. Disappointing, now I get to pay return shipping mad.gif
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post #4 of 12
Quote:
Originally Posted by railfan844 View Post

Quote:
Originally Posted by TwoCables View Post

We aren't allowed to verbally offer or promise Rep+ for help. They consider it to be "Rep abuse" on here.
Anyway, this is a sign of the keyboard wearing out.

Thanks, edited that part out.

Mine is a refurb, but this happens on every key....they always have to bottomed out to work. Disappointing, now I get to pay return shipping mad.gif

Well, wait. Did you buy this from an actual store on eBay? I mean, maybe you can tell them the truth about it arriving like this. I mean, it's not like you broke it. I think that when a store sells something in this kind of a condition that they should pay for return shipping and not charge you any extra money for anything. Essentially, I think it's "defective".
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post #5 of 12
The rubber membrane of the keyboard may have been worn out unfortunately. Normally functioning rubber membrane keyboards do not display that behavior.
post #6 of 12
Thread Starter 
Quote:
Originally Posted by TwoCables View Post

Well, wait. Did you buy this from an actual store on eBay? I mean, maybe you can tell them the truth about it arriving like this. I mean, it's not like you broke it. I think that when a store sells something in this kind of a condition that they should pay for return shipping and not charge you any extra money for anything. Essentially, I think it's "defective".

Yeah, I'm going to try to get them to pay for my shipping, but if they decide not to there's really nothing I can do since the listing specified it that way. What kind of sucks the most is going for so long on my old OEM dell one, and finally getting this thing to find almost everything is worse.
Quote:
Originally Posted by Riou View Post

The rubber membrane of the keyboard may have been worn out unfortunately. Normally functioning rubber membrane keyboards do not display that behavior.

Thanks for confirming. Time to package it up again rolleyes.gif
Edited by railfan844 - 6/21/12 at 7:57pm
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post #7 of 12
Quote:
Originally Posted by railfan844 View Post

Quote:
Originally Posted by TwoCables View Post

Well, wait. Did you buy this from an actual store on eBay? I mean, maybe you can tell them the truth about it arriving like this. I mean, it's not like you broke it. I think that when a store sells something in this kind of a condition that they should pay for return shipping and not charge you any extra money for anything. Essentially, I think it's "defective".

Yeah, I'm going to try to get them to pay for my shipping, but if they decide not to there's really nothing I can do since the listing specified it that way. What kind of sucks the most is going for so long on my old OEM dell one, and finally getting this thing to find almost everything is worse.
Quote:
Originally Posted by Riou View Post

The rubber membrane of the keyboard may have been worn out unfortunately. Normally functioning rubber membrane keyboards do not display that behavior.

Thanks for confirming. Time to package it up again rolleyes.gif

I recommend saying that every key has the same problem, therefore it has to be defective. I know that it's refurbished, but it should feel brand new.
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It's a computer!
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Hard DriveHard DriveHard DriveOptical Drive
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Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
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post #8 of 12
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post #9 of 12
Thread Starter 

Well the problem is not the actuation force, but the actuation distance. They have to be bottomed out to register, and I mean bottomed out HARD.
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post #10 of 12
Quote:
Originally Posted by railfan844 View Post


Well the problem is not the actuation force, but the actuation distance. They have to be bottomed out to register, and I mean bottomed out HARD.

This.

Ripster, this is why I'm recommending an RMA with a claim that this refurbished keyboard is "defective". Every single key is the same: they all require much more force for actuation than they ought to. Therefore, something went wrong during the refurbishing process which makes this a defective refurbished keyboard.
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
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Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
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It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
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