Use the Technical support chat. They will give you an rma through there and also send you the right direction. The email route is so time consuming and people have to wait days instead of 15-20 minutes.
Side note just now started to finally bench on my Formy with 3770K
Right now running maximum Intel Burn Test @ 48/100 1.384V it's completed 1 of 5 tests with max temp of 53C. I had it up to 50/100 and it BSOD's right as windows is loading up. Went up to 1.45v and still the same thing. I'm sure I'm missing something in the bios 200mhz isn't much especially with my temps where they are on water right now at 4.8GHZ and the fact my voltage is so far @ 1.384v from 1.45v.
I'm using this
guide but it's a gigabyte bios so turning off the extra stuff doesn't match up with what the formy shows. So I haven't turned anything off. I have yet to advance into memory overclocking since I'm still trying out the max cpu overclock but I'm sure I'm off somewhere in my numbers as to why I can't get to 5ghz.
If anyone has any pointers shoot them my way. I haven't religously overclocked since I had a E8400 and the ball game is way different now.