Overclock.net › Forums › Graphics Cards › Graphics Cards - General › If a GPU dies with a 1 MHz OC, should I RMA it even if it was void?
New Posts  All Forums:Forum Nav:

If a GPU dies with a 1 MHz OC, should I RMA it even if it was void? - Page 3

post #21 of 26
6/26/12 at 8:53am
Quote:
Originally Posted by Carniflex View Post

My XFX 6770 Eyefinity 5 had "warranty void" stickers on the screws holding the heatsink. It was bought approx a year ago.

Cool double post. I guess I thought wrong. But I remember getting a free 9500GT after I removed the heatsink from my 8600GT and it sploded. It was XFX.
3d modeling and stuffs
(16 items)
  		  
CPUMotherboardGraphicsRAM
Intel Core i7 3930K Gigabyte GA-X79-UP4 PNY Quadro K5000  16GB Kingston HyperX DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
WD Velociraptor 1TB Samsung 840 Pro 128GB (AD Inventor on it) Samsung DVD/CD burner/reader, pretty basic Corsair Hydro H100i 
OSMonitorKeyboardPower
Windows 7 Ultimate x64 Dell UltraSharp U3011 30" 2560*1600 Razer BlackWidow mech. keyboard Antec EA650 platinum series 
CaseMouseMouse PadAudio
Lian Li PC-7B Razer Abyssus mah desk Asus Xonar Essence STX 
View all
  hide details  
Reply
3d modeling and stuffs
(16 items)
  		  
CPUMotherboardGraphicsRAM
Intel Core i7 3930K Gigabyte GA-X79-UP4 PNY Quadro K5000  16GB Kingston HyperX DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
WD Velociraptor 1TB Samsung 840 Pro 128GB (AD Inventor on it) Samsung DVD/CD burner/reader, pretty basic Corsair Hydro H100i 
OSMonitorKeyboardPower
Windows 7 Ultimate x64 Dell UltraSharp U3011 30" 2560*1600 Razer BlackWidow mech. keyboard Antec EA650 platinum series 
CaseMouseMouse PadAudio
Lian Li PC-7B Razer Abyssus mah desk Asus Xonar Essence STX 
View all
  hide details  
Reply
post #22 of 26
6/26/12 at 9:05am
Quote:
(4) products that are not in their original condition or that are not complete with all original components, or (5) problems caused by using accessories, parts, or components not supplied by XFX.**
Quote:
** XFX has carefully selected the optimal thermal or fansink component for your graphics card model. We do not encourage the removal of components due to damage that may result in the process. XFX understands that some enthusiasts may choose to replace the original component with their own cooling solution. To support the gaming community, we recommend that you contact XFX prior to any modifications so that we can update your profile and product registration to avoid potential issues with warranty support. In addition, XFX support will be able to walk through the installation with you or provide feedback and pointers on available options for your specific product. You may even consider shipping your components to XFX and allow the technicians at XFX to perform the modification for you (shipping charges to XFX apply).

this is on the support section of their website. it does NOT say that removing the heatsink voids your warranty, but if, in the process of removing the heatsink/placing a new one, you physically damage your card, then they will not cover repairs. this was echoed in an email someone sent to xfx in another thread; i'll see if i can hunt it down.

basically, like EVGA, XFX will still cover your card as long as you reapply the original heatsink before sending it to them.
Small-Fry
(11 items)
  		  
CPUMotherboardGraphicsRAM
i5 2500k asrock Z68M-ITX XFX HD-697A-CNFC Crucial 2x4gb Ballistix 
Hard DriveHard DriveHard DriveOptical Drive
Crucial m4 64gb Sandisk Extreme 120gb WD Velociraptor 300gb LG DVD/CD burner 
CoolingPowerCase
Antec Kuhler 620 OCZ ZT 750 Lian-Li PC-Q08B 
View all
  hide details  
Reply
Small-Fry
(11 items)
  		  
CPUMotherboardGraphicsRAM
i5 2500k asrock Z68M-ITX XFX HD-697A-CNFC Crucial 2x4gb Ballistix 
Hard DriveHard DriveHard DriveOptical Drive
Crucial m4 64gb Sandisk Extreme 120gb WD Velociraptor 300gb LG DVD/CD burner 
CoolingPowerCase
Antec Kuhler 620 OCZ ZT 750 Lian-Li PC-Q08B 
View all
  hide details  
Reply
post #23 of 26
6/26/12 at 9:23am
Quote:
Originally Posted by macsters View Post

Quote:
(4) products that are not in their original condition or that are not complete with all original components, or (5) problems caused by using accessories, parts, or components not supplied by XFX.**
Quote:
** XFX has carefully selected the optimal thermal or fansink component for your graphics card model. We do not encourage the removal of components due to damage that may result in the process. XFX understands that some enthusiasts may choose to replace the original component with their own cooling solution. To support the gaming community, we recommend that you contact XFX prior to any modifications so that we can update your profile and product registration to avoid potential issues with warranty support. In addition, XFX support will be able to walk through the installation with you or provide feedback and pointers on available options for your specific product. You may even consider shipping your components to XFX and allow the technicians at XFX to perform the modification for you (shipping charges to XFX apply).
this is on the support section of their website. it does NOT say that removing the heatsink voids your warranty, but if, in the process of removing the heatsink/placing a new one, you physically damage your card, then they will not cover repairs. this was echoed in an email someone sent to xfx in another thread; i'll see if i can hunt it down.
basically, like EVGA, XFX will still cover your card as long as you reapply the original heatsink before sending it to them.

That is actually pretty good to know. As should my card die somehow (considering its voltage locked and under water I doubt it will happen as a result of OC, unless I do something I should not be doing in BIOS) I know I have a possibility of talking with them about it. XFX is one of the few manufacturers who bothers doing non reference all displayport card models (XFX and Powercolor for 5770,6770, Club3D and Powercolor for 6870 and 7870 models).
Soliton Dispenser
(24 items)
  		  
CPUMotherboardGraphicsGraphics
AMD Phenom II X6 1055T GA-870A-USB3 Club3D 7870 Eyefinity 6 XFX 6770 Eyefinity 5 
RAMRAMRAMRAM
A-Data 8GB A-Data 8GB A-Data 8GB A-Data 8GB 
Hard DriveHard DriveHard DriveHard Drive
Crucial M4 64 GB SMG F1 640 GB SMG F3 750 GB WD Green 3 TB 
Hard DriveOptical DriveCoolingOS
Barracuda 3 TB None Custom Loop Win 7 64 Pro 
MonitorMonitorKeyboardPower
DELL U2311H 3x DELL U2312HM 2x Thermaltake G-unit Corsair TX-750 
CaseMouseMouse PadAudio
Revoltec fifty 3, heavily modded. Logitech G700 3M Logitech G35 
View all
  hide details  
Reply
Soliton Dispenser
(24 items)
  		  
CPUMotherboardGraphicsGraphics
AMD Phenom II X6 1055T GA-870A-USB3 Club3D 7870 Eyefinity 6 XFX 6770 Eyefinity 5 
RAMRAMRAMRAM
A-Data 8GB A-Data 8GB A-Data 8GB A-Data 8GB 
Hard DriveHard DriveHard DriveHard Drive
Crucial M4 64 GB SMG F1 640 GB SMG F3 750 GB WD Green 3 TB 
Hard DriveOptical DriveCoolingOS
Barracuda 3 TB None Custom Loop Win 7 64 Pro 
MonitorMonitorKeyboardPower
DELL U2311H 3x DELL U2312HM 2x Thermaltake G-unit Corsair TX-750 
CaseMouseMouse PadAudio
Revoltec fifty 3, heavily modded. Logitech G700 3M Logitech G35 
View all
  hide details  
Reply
post #24 of 26
6/26/12 at 6:10pm
Thread Starter 
Well, I think I damaged my Radeon Mobility 5730 GPU core, which was OCed from 650 MHz to 850 MHz two months ago. Dropping the clock rate to 650 MHz didn't remove the artifacts, it took a drop to 610 MHz to do the job. DDR3's default 800 MHz clockrate wasn't touched, but I do know that from someone else, running it at 1000 MHz will kill it.

At 650 MHz, Furmark benchmark ran the GPU to 79C, at 850 MHz, the GPU ran at 81C.

EDIT: Updating CCC from 8.xxx to 12.7 and downgrading BIOS seemed to fix the artifact problem and allow me to return to 650 MHz. O_o
Edited by A Bad Day - 6/26/12 at 8:01pm
Reply
Reply
post #25 of 26
6/28/12 at 9:14am
Quote:
Originally Posted by A Bad Day View Post

Well, I think I damaged my Radeon Mobility 5730 GPU core, which was OCed from 650 MHz to 850 MHz two months ago. Dropping the clock rate to 650 MHz didn't remove the artifacts, it took a drop to 610 MHz to do the job. DDR3's default 800 MHz clockrate wasn't touched, but I do know that from someone else, running it at 1000 MHz will kill it.
At 650 MHz, Furmark benchmark ran the GPU to 79C, at 850 MHz, the GPU ran at 81C.
EDIT: Updating CCC from 8.xxx to 12.7 and downgrading BIOS seemed to fix the artifact problem and allow me to return to 650 MHz. O_o

weird. how old is it? you might be able to rma the entire laptop....and maybe get something better......
Small-Fry
(11 items)
  		  
CPUMotherboardGraphicsRAM
i5 2500k asrock Z68M-ITX XFX HD-697A-CNFC Crucial 2x4gb Ballistix 
Hard DriveHard DriveHard DriveOptical Drive
Crucial m4 64gb Sandisk Extreme 120gb WD Velociraptor 300gb LG DVD/CD burner 
CoolingPowerCase
Antec Kuhler 620 OCZ ZT 750 Lian-Li PC-Q08B 
View all
  hide details  
Reply
Small-Fry
(11 items)
  		  
CPUMotherboardGraphicsRAM
i5 2500k asrock Z68M-ITX XFX HD-697A-CNFC Crucial 2x4gb Ballistix 
Hard DriveHard DriveHard DriveOptical Drive
Crucial m4 64gb Sandisk Extreme 120gb WD Velociraptor 300gb LG DVD/CD burner 
CoolingPowerCase
Antec Kuhler 620 OCZ ZT 750 Lian-Li PC-Q08B 
View all
  hide details  
Reply
post #26 of 26
6/28/12 at 9:20am
I'm thinking you corrupted the drivers somehow? and updating fixed it? I thought only voltage and heat can kill a card..
Rice Rocket
(12 items)
  		  
CPUMotherboardGraphicsGraphics
Intel Core i3-2310M MS-16G5 Intel(R) HD Graphics 3000 NVIDIA GeForce GT 555M @900|1800|1000 
RAMRAMHard DriveCooling
Transcend PC3-10700 Kingston Value RAM PC3-10700 Hitachi HTS547550A9E384 Thermaltake Massive23 GT 
OSMouseMouse PadAudio
Windows 7 Home Basic 64-bit Logitech G400 Steelseries qck Realtek ALC892 
View all
  hide details  
Reply
Rice Rocket
(12 items)
  		  
CPUMotherboardGraphicsGraphics
Intel Core i3-2310M MS-16G5 Intel(R) HD Graphics 3000 NVIDIA GeForce GT 555M @900|1800|1000 
RAMRAMHard DriveCooling
Transcend PC3-10700 Kingston Value RAM PC3-10700 Hitachi HTS547550A9E384 Thermaltake Massive23 GT 
OSMouseMouse PadAudio
Windows 7 Home Basic 64-bit Logitech G400 Steelseries qck Realtek ALC892 
View all
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Graphics Cards - General
Overclock.net › Forums › Graphics Cards › Graphics Cards - General › If a GPU dies with a 1 MHz OC, should I RMA it even if it was void?