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AMD FX 8150 w/ Gigabyte ga-970a-d3 = Freezing under load in games and prime95. Not a temp issue.

post #1 of 31
Thread Starter 
Gentlemen.

Long time observer, first time poster. Thanks for having me.


I have an AMD FX 8150 (stock clocks) in a Gigabyte GA-970A-D3 board with updated F9 bios. I'm also running 8GB (2x 4gb sticks) of GSKILL RipJaws DDR3-1600 @ CL8-8-8-24. I've also used Corsair brand with the same speed/timings.

In addition, the PSU is an 800 watt Xtreme Gear, and GPU is Nvidia 550.

CPU is cooled by CM Hyper 212 + and idles around 28-30C and goes no higher than 45-50C under heavy load. Case cooled by 6 Rexus Top Motor 120mm fans at around 110 CFM. Case ambient temps are around 25C idle and 30C under heavy load.

The OS is windows 7 64 bit ultimate, freshly installed and updated with everything including bulldozer hotfixes. I have not installed any fluff programs or anything other than drivers at this point.


Upon running Prime95 or any game that puts the system under heavy load, I get a complete system lockup. Everything freezes, keyboard doesn't work (including num lock) and I am forced to hard restart. In bios immediately after freezing, temps are low, with CPU around 40C and Ambient around 27C.

Starting windows back up I sometimes receive error message "Windows has recovered from a serious error." Other times no message appears.


This build was causing the owner issues in the same way from before, I attempted to repair by doing the following:


1. Re-seating the ram.
2. Replacing the ram.
3. Increasing cooling.
4. Fresh install of windows w/ all updated drivers.
5. Re-seating the processor.
6. Removing expansion cards (1394 and others).
7. BIOS Fail-Safe defaults.
8. BIOS Optimized defaults.
9. BIOS Customized with optimal settings (per my own selections).
10. Ran Memtest and Memtest 86+ and received errors on test # 7 with all ram modules (gskill and corsair) in all slots tested one at a time.


I am assuming this problem is either AMD CPU related (as the memory controller is on the CPU itself), or the MOBO itself is faulty, or the PSU is not giving the CPU enough power when it needs it.


Bottom line, how would I go about isolating the problem at this point without purchasing another CPU/MOBO/PSU to test it with?

Any suggestions?


Thank you, sorry for the huge post.
post #2 of 31
Unfortunately you have narrowed it down to the CPU and RAM. Since it has issues with two types of RAM you can rule out the RAM. It wn't be drawing too much power on memtest so you can assume it is not the PSU. That leaves the Motherboard and CPU. Without another CPU or MB to test with we cannot determine which it is for certain. However, my money would be on a bad memory controller on the CPU.

You could try testing with just a single stick of RAM in one channel at a time since that would half the power draw from the RAM and help to remove the possibility that it could be the MB letting it down.

At this stage though I would say it is a CPU issue.
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post #3 of 31
Googling 'Xtreme Gear PSU' shows that may well be the problem, apparently they are pretty terrible.
    
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post #4 of 31
Quote:
Originally Posted by FtW 420 View Post

Googling 'Xtreme Gear PSU' shows that may well be the problem, apparently they are pretty terrible.

Ooohhhhh.. Perhaps I should have read more carefully. Replace that PSU immediately and then see if the problem persists.
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post #5 of 31
At least test with a different PSU & see if that solves the problem, hopefully a local friend can let him test with one or something before spending.
    
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post #6 of 31
Quote:
Originally Posted by FtW 420 View Post

At least test with a different PSU & see if that solves the problem, hopefully a local friend can let him test with one or something before spending.

I would suggest that with a PSU of notoriously bad quality like that; whether it is the PSU at fault or not, it is probably worth replacing regardless; just for the assurance and peace of mind.
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post #7 of 31
 
 
 

k guys... xd with a diagnosis here.  The problem is the RAM PSU motherboard CPU actually why did I cross out motherboard, it is that.... and the CPU too, come to think of it.  This may be an issue of lack of VRM system capacity.

 

I'm curious as to whether the freezing is the new VRM protection feature of GA-970A-D3's F9 BIOS in action.  In any case, it's a good thing; if this feature weren't activating, your system would pretty much be at risk of catching fire.  (Read: About VRMs & MOSFETs, in my sig)

 

There are a lot of things to blame for the lack of capacity and why your motherboard VRM system is not pushing this setup properly.  One to begin with is the low phase count (4+1).  FX-81XX are extremely power intensive (and I don't use the bold and underlines humbly) and I could almost say need a 6+2-8+2 phase for most reliable operation.  As well, you run a CM Hyper 212+, which effectively removes all VRM cooling.  No heat is being moved.  This stresses your VRM setup to the point where it may be hitting both the heat threshold as well as the capacity threshold (VRM capacity lowers with more heat)

 

It seems to make sense as the CPU is at stock clocks (i.e. there should be no instability, the board properly supports the 8150) and everything is only happening with a very intensive system load.

 

Unless you have a Rev 1.3 970A-D3 (VRM heatsink installed) I would seriously recommend getting a different board for your 8150.  You may be able to solve the problem by simply ensuring those VRMs are cooled (replace the stock cooler?) but don't push the clocks or voltage.  If you are going to be going through frequent intensive (i.e. all 8 cores used) gaming or video editing or whatever intensive task, I recommend a new board with a larger VRM system for lower board heat levels, higher reliability and higher lifetime.

 

Regards, the GA-990XA/970A series owners' club manager

 
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post #8 of 31
Thread Starter 
Quote:
Originally Posted by xd_1771 View Post

 


 


 


k guys... xd with a diagnosis here.  The problem is the RAM PSU motherboard CPU actually why did I cross out motherboard, it is that.... and the CPU too, come to think of it.  This may be an issue of lack of VRM system capacity.




I'm curious as to whether the freezing is the new VRM protection feature of GA-970A-D3's F9 BIOS in action.  In any case, it's a good thing; if this feature weren't activating, your system would pretty much be at risk of catching fire.  (Read: About VRMs & MOSFETs, in my sig)

There are a lot of things to blame for the lack of capacity and why your motherboard VRM system is not pushing this setup properly.  One to begin with is the low phase count (4+1).  FX-81XX are extremely power intensive (and I don't use the bold and underlines humbly) and I could almost say need a 6+2-8+2 phase for most reliable operation.  As well, you run a CM Hyper 212+, which effectively removes all VRM cooling.  No heat is being moved.  This stresses your VRM setup to the point where it may be hitting both the heat threshold as well as the capacity threshold (VRM capacity lowers with more heat)

It seems to make sense as the CPU is at stock clocks (i.e. there should be no instability, the board properly supports the 8150) and everything is only happening with a very intensive system load.

Unless you have a Rev 1.3 970A-D3 (VRM heatsink installed) I would seriously recommend getting a different board for your 8150.  You may be able to solve the problem by simply ensuring those VRMs are cooled (replace the stock cooler?) but don't push the clocks or voltage.  If you are going to be going through frequent intensive (i.e. all 8 cores used) gaming or video editing or whatever intensive task, I recommend a new board with a larger VRM system for lower board heat levels, higher reliability and higher lifetime.

Regards, the GA-990XA/970A series owners' club manager
 



Thank you, and everyone above you for the replies.

I have a few things I'd like to add, and also a few concerns:

1. The revision of my GA-970A-D3 Rev 1.1 - I noticed the VRM cooling is horrible. Is this really enough to cause lockups under load @ all stock settings with the fx8150? If so, is there no temperature probe for VRM or way I can confirm this before buying another board?

2. When running Memtest or Memtest86+ I always get the same errors on #7 test, even after isolating each module individually in each slot. However, the PC does NOT freeze during memtest.

3. PC does NOT freeze when using Prime95 if I isolate it to TWO workers at a time. I'm working on further prime95 tests right now by setting the affinity to 2 separate cores at a time, and 2 workers at a time. Any further suggestions here on how to properly rule out the CPU?

4. My CPU and RAM are completely stock with absolutely no adjustments to voltage. What motherboard settings should I modify for the FX 8150 and the Gskill DDR3-1600 @ 8-8-8-24, if any?

5. What VRM cooling should I purchase? I noticed the Enzotech MST-88 C1100 are sold out....any might not fit with my hyper 212...hmm. Any suggestions?


Here are the pictures of my board if this helps:


http://img33.imageshack.us/img33/53/img20120705091314.jpg

http://img268.imageshack.us/img268/5696/img20120705091305.jpg

http://img835.imageshack.us/img835/668/img20120705085516.jpg

http://img35.imageshack.us/img35/1124/img20120705085457.jpg

http://img94.imageshack.us/img94/715/img20120705085407.jpg



Thank you very much.
post #9 of 31
Thread Starter 
UPDATE

Please read the above post if you haven't already before getting to this one.


I just hooked up my industrial shop fan and positioned it to the side of the pc with the side panel open. There is now an obscene amount of airflow in the case, particularly towards the MOSFETs.

Prime95 has NOT locked up the PC once in over an hour of testing. HOWEVER, after 15 minutes of testing, I received this message:


"FATAL ERROR: FINAL RESULT WAS 00000000, EXPECTED: 54030992.
HARDWARE FAILURE DETECTED, SEE STRESS.TXT FILE."

The message repeats for both Core #1 and Core #2, and "WORKER STOPPED" appears after it.


As for Cores #3, #4, #5, #6, #7, #8 - they are all still working just fine on Prime95 and passing all tests.



Now, could an overheating VRM be causing this? Or is the CPU bad and likely the culprit here? Any help would be GREATLY appreciated.
post #10 of 31
Interesting post. I have been encountering a similar issue with friends FX-4100 setup that I'll post about again shortly, can't figure out why it keeps randomly freezing.
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