Quote:
Originally Posted by SimpleTech 
They do offer a prepaid return shipping label if the item is defective. You have to contact them either via live chat, email, or phone. If you have ShopRunner, then you can do it through their automated system.
They do offer a prepaid return shipping label if the item is defective. You have to contact them either via live chat, email, or phone. If you have ShopRunner, then you can do it through their automated system.
I think they might've refunded me less shipping ($7) and given me a prepaid label. I did the RMA process. If there's some secret beyond that to getting proper service, that's just shady business practice. And Newegg is the only company/retailer so far to charge return shipping either way on a defective product or warranty repair.
Toshiba Portege R835-P50X
(8 items) |
Lanbox Lite
(16 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| Phenom II X4 955 BE | Gigabyte GA-MA78GPM-UD2H | MSI Hawk R5770 | 3x2GB G.Skill DDR2 800 4-4-4-12 |
| Hard Drive | Hard Drive | Optical Drive | Cooling |
| 1TB Samsung Spinpoint F3 | 250 GB WD Caviar Black | Samsung 20X DVD-R/RW | Thermaltake MaxOrb |
| Cooling | OS | Monitor | Power |
| Noctua NF-B9-1600 | Windows 7 Pro 64-bit | BenQ E2420HD, 24" 1920x1080 | TT Purepower 500W |
| Case | |||
| TT Lanbox Lite | |||
| View all | |||
|
Toshiba Portege R835-P50X
(8 items) |
Lanbox Lite
(16 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| Phenom II X4 955 BE | Gigabyte GA-MA78GPM-UD2H | MSI Hawk R5770 | 3x2GB G.Skill DDR2 800 4-4-4-12 |
| Hard Drive | Hard Drive | Optical Drive | Cooling |
| 1TB Samsung Spinpoint F3 | 250 GB WD Caviar Black | Samsung 20X DVD-R/RW | Thermaltake MaxOrb |
| Cooling | OS | Monitor | Power |
| Noctua NF-B9-1600 | Windows 7 Pro 64-bit | BenQ E2420HD, 24" 1920x1080 | TT Purepower 500W |
| Case | |||
| TT Lanbox Lite | |||
| View all | |||
