Quote:
Originally Posted by
Peanuthead 
Quote:
Originally Posted by
XigmatekAmerica
Our new guildline is....
Every inquiry or email regarding rebate will get answered within 24hrs then follow through until you get paid.
Normally we don't suggest you call in because is too time consuming and is not effectie since rebate process is mostly on paper work and computer entries.
If you need to call us regarding rebate please use extension 101. That will direct you to Christina.
We are here to provide the best customer service, please keep posting and let us know how we doing.
Thanks!
Dohn
I personally find this statement false. I have called this past week, left a message for Christina and I have never received a call back. I also have sent multiple emails regarding the status of my 2 rebates and I have never heard anything back. It is now to the point I am seeking legal counsel on this as this borderlines false advertising and representation.
I find the statement false as well.
I sent ANOTHER E-mail to <rebate@xigmatekamerica.com> on August 9th, 2012 and I still have not received a reply. I didn't even get that automated response about being overwhelmed by Black Friday rebates this time.
