Quote:
Originally Posted by andom 
But damn......
But damn......
Pretty much sums up my feelings.
Where are the updates on your buildlog? You in wait mode right now?
Featured Sponsors
Recent Reviews
-
Price reviewed: £16 After reviewing the Anker 8000DPI Gaming mouse - I was intrigued how the 2000DPI one compared. Here is my review for the 8K DPI one:...
-
£10, 2000 DPI, excellent design, elegant and a tiny USB for connectivity. What else could you ask for? This mouse is brilliant in all aspects! Really love using it as a on-the-go mouse! The USB...
-
This is my "quick review", I'll go more in-depth soon... Been running this kit for some time, having originally purchased it in late March/early April of 2012. When I bought it, I expected a kit...
-
This is a very nice and fast CPU... I see various reports on temperature, but mine runs cool at 4.5 GHz and rock solid doing BOINC tasks 24/7. Nothing but good things to say about this processor. I... -
Story : You play as the legendary beast hunter Van Helsing trying to hunt monsters, help the innocent civilians and hunt down the menace upon Borgovia. Graphics : As a game similar...
My AquaComputer Experience - Page 12
post #112 of 223
7/18/12 at 5:11am
- mandrix
- WaterCooler
-
- Joined: Apr 2012
- Location: Suwannee River Valley
- Posts: 2,656
- Rep: 92 (Unique: 66)
- Trader Rating: 2
- Select All Posts By This User
Good grief, man, get your money back from the CCC if you can and tell AquaComputer to take a flying leap.
I'm pretty patient with shipping issues, but Aqua's lack of help from the get go tells me they just don't care. You would think with the majority of the world's economy in the state it's in that vendors would be keen to please customers, but we all know that is not true.
I can see there are two companies I will never be dealing with.
I just had a small parts shipment come from Hong Kong in about 5 days "airmail". Tracked it all the way via good old USPS. Expensive shipping? Hell yes. On time? Absolutely.
I'm pretty patient with shipping issues, but Aqua's lack of help from the get go tells me they just don't care. You would think with the majority of the world's economy in the state it's in that vendors would be keen to please customers, but we all know that is not true.
I can see there are two companies I will never be dealing with.
I just had a small parts shipment come from Hong Kong in about 5 days "airmail". Tracked it all the way via good old USPS. Expensive shipping? Hell yes. On time? Absolutely.
Merlin
(17 items) |
| CPU | Motherboard | Graphics | Graphics |
|---|---|---|---|
| 4770K | Gigabyte GA-Z87X-UD5H | PowerColor AX7950 3GBD5-2DHPP | PowerColor AX7950 3GBD5-2DH |
| RAM | Hard Drive | Hard Drive | Hard Drive |
| Kingston HyperX Predator Series 16GB KHX18C9T2K... | SAMSUNG 830 Series MZ-7PC128N/AM x 3 | Seagate Barracuda ST2000DM001 2TB 7200 RPM | Western Digital WD Black WD1002FAEX 1TB 7200 RPM |
| Cooling | Cooling | Cooling | Cooling |
| Raystorm cpu block | Alphacool NexXxoS UT60 Full Copper 480mm | Alphacool NexXxoS UT60 Full Copper 480mm | Swiftech MCP35x |
| Cooling | OS | Monitor | Power |
| Aqua Computer Aquaero 5 Pro | Windows 7 Professional | Samsung SMS27A350H | SeaSonic Platinum 1000 |
| Case | |||
| Case Labs SM8 | |||
| View all | |||
|
Merlin
(17 items) |
| CPU | Motherboard | Graphics | Graphics |
|---|---|---|---|
| 4770K | Gigabyte GA-Z87X-UD5H | PowerColor AX7950 3GBD5-2DHPP | PowerColor AX7950 3GBD5-2DH |
| RAM | Hard Drive | Hard Drive | Hard Drive |
| Kingston HyperX Predator Series 16GB KHX18C9T2K... | SAMSUNG 830 Series MZ-7PC128N/AM x 3 | Seagate Barracuda ST2000DM001 2TB 7200 RPM | Western Digital WD Black WD1002FAEX 1TB 7200 RPM |
| Cooling | Cooling | Cooling | Cooling |
| Raystorm cpu block | Alphacool NexXxoS UT60 Full Copper 480mm | Alphacool NexXxoS UT60 Full Copper 480mm | Swiftech MCP35x |
| Cooling | OS | Monitor | Power |
| Aqua Computer Aquaero 5 Pro | Windows 7 Professional | Samsung SMS27A350H | SeaSonic Platinum 1000 |
| Case | |||
| Case Labs SM8 | |||
| View all | |||
- Joined: Mar 2012
- Location: Edmond, OK
- Posts: 1,854
- Rep: 151 (Unique: 108)
- Select All Posts By This User
Quote:
Originally Posted by mandrix
I'm pretty patient with shipping issues, but Aqua's lack of help from the get go tells me they just don't care.
I can see there are two companies I will never be dealing with.
I just had a small parts shipment come from Hong Kong in about 5 days "airmail". Tracked it all the way via good old USPS. Expensive shipping? Hell yes. On time? Absolutely.
I'm pretty patient with shipping issues, but Aqua's lack of help from the get go tells me they just don't care.
I can see there are two companies I will never be dealing with.
I just had a small parts shipment come from Hong Kong in about 5 days "airmail". Tracked it all the way via good old USPS. Expensive shipping? Hell yes. On time? Absolutely.
Yes, I hear you. In the time SINCE I ordered from Aqua, I've received packages from Hong Kong, England, and other packages from Germany. Yet Aqua is insisting that I wait months so that DHL can certify that its lost. Seems like they could be doing something to take care of me, their customer, while they play the wait game with DHL. I don't understand why they can't seem to comprehend that notion.
post #114 of 223
7/18/12 at 5:59am
- The_chemist21
- hold on to your dookie it's about to get spooky
-
- Joined: Mar 2011
- Location: East Coast
- Posts: 2,383
- Rep: 301 (Unique: 203)
- Reviews: 1
- Trader Rating: 7
- Select All Posts By This User
I would contact either Port Newark or the Elizabeth Marine Terminal, since most stuff will come from there if you are receiving it from Europe.
Edit: more info for you http://www.cbp.gov/xp/cgov/toolbox/contacts/ports/nj/4601.xml
Edited by The_chemist21 - 7/18/12 at 6:02am
Edit: more info for you http://www.cbp.gov/xp/cgov/toolbox/contacts/ports/nj/4601.xml
Edited by The_chemist21 - 7/18/12 at 6:02am
- Joined: Mar 2012
- Location: Edmond, OK
- Posts: 1,854
- Rep: 151 (Unique: 108)
- Select All Posts By This User
Daily update. It's been:
66 days since I paid for these products
35 days since they were shipped
Still have not received products....neither DHL nor Aqua can tell me where they are. AquaComputer is refusing my request to either resend the items or refund my money. The only solution being offered is to wait longer. They say if DHL will confirm that they lost the package, then my money will be refunded, and that it will take up to two more months.
I paid through PayPal, but had the money funded through my credit card with Bank of America.
PayPal Status -- I have filed a dispute, and escalated it to a claim. PayPal has contacted AquaComputer, who responded by providing the DHL shipment tracking page showing that they sent the package. That seems to be AquaComputer's story....they sent it, so its not their problem. The same DHL tracking also shows that it has never been scanned in America, only Germany, and there have been no updates to the tracking for a month. Waiting on PayPal for the next step.
Credit Card Status -- I have filed a dispute with Bank of America for the $1,200 in transactions with AquaComputer, indicating that all of the AquaComputer charges were for items that have not been received, and that seller is unwilling to refund my money or resend the shipment. BofA opened up a claim immediately and said they would contact the merchant. They were unclear as to whether this would be PayPal or AquaComputer. Waiting on BofA for the next step.
66 days since I paid for these products
35 days since they were shipped
Still have not received products....neither DHL nor Aqua can tell me where they are. AquaComputer is refusing my request to either resend the items or refund my money. The only solution being offered is to wait longer. They say if DHL will confirm that they lost the package, then my money will be refunded, and that it will take up to two more months.
I paid through PayPal, but had the money funded through my credit card with Bank of America.
PayPal Status -- I have filed a dispute, and escalated it to a claim. PayPal has contacted AquaComputer, who responded by providing the DHL shipment tracking page showing that they sent the package. That seems to be AquaComputer's story....they sent it, so its not their problem. The same DHL tracking also shows that it has never been scanned in America, only Germany, and there have been no updates to the tracking for a month. Waiting on PayPal for the next step.
Credit Card Status -- I have filed a dispute with Bank of America for the $1,200 in transactions with AquaComputer, indicating that all of the AquaComputer charges were for items that have not been received, and that seller is unwilling to refund my money or resend the shipment. BofA opened up a claim immediately and said they would contact the merchant. They were unclear as to whether this would be PayPal or AquaComputer. Waiting on BofA for the next step.
post #116 of 223
7/18/12 at 8:47am
post #117 of 223
7/18/12 at 4:11pm
Quote:
Originally Posted by cpachris
Pretty much sums up my feelings.
Where are the updates on your buildlog? You in wait mode right now?
Pretty much sums up my feelings.
Where are the updates on your buildlog? You in wait mode right now?
Well, it's sort of done.
I just have to resolve the issues that I have with my ASUS MAXIMUS IV motherboard (using my old one right now) and find a 3.5 inch front drive. I still can't decide on that.
My System
(23 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| Intel Core i5-2500K | ASRock P67 Fatal1ty | ASUS GeForce GTX 680 SLI | G. Skill Sniper |
| Hard Drive | Hard Drive | Hard Drive | Cooling |
| 640GB WD Caviar Black | 1 TB WD Caviar Green | Intel 510 | XSPC RX240 |
| Cooling | Cooling | Cooling | Cooling |
| XSPC RX 360 | Swiftech MCP655 | EK GTX 680 | EK GTX 680 |
| Cooling | OS | Monitor | Keyboard |
| XSPC Raystorm | Windows 7 | Samsung S27A950D | Corsair K90 |
| Power | Case | Mouse | Audio |
| Seasonic Platinum 1000W | CaseLabs STH10 | Logitech G90 | Asus XONAR STX |
| View all | |||
|
My System
(23 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| Intel Core i5-2500K | ASRock P67 Fatal1ty | ASUS GeForce GTX 680 SLI | G. Skill Sniper |
| Hard Drive | Hard Drive | Hard Drive | Cooling |
| 640GB WD Caviar Black | 1 TB WD Caviar Green | Intel 510 | XSPC RX240 |
| Cooling | Cooling | Cooling | Cooling |
| XSPC RX 360 | Swiftech MCP655 | EK GTX 680 | EK GTX 680 |
| Cooling | OS | Monitor | Keyboard |
| XSPC Raystorm | Windows 7 | Samsung S27A950D | Corsair K90 |
| Power | Case | Mouse | Audio |
| Seasonic Platinum 1000W | CaseLabs STH10 | Logitech G90 | Asus XONAR STX |
| View all | |||
post #118 of 223
7/18/12 at 4:25pm
- Fatt
- PC Gamer
-
- Joined: Jun 2010
- Location: Gainesville, FL
- Posts: 327
- Rep: 40 (Unique: 35)
- Trader Rating: 7
- Select All Posts By This User
Wow I'm really sorry this still hasn't worked out for you. I'm really surprised at how badly AC has handled this. As it turns out I'm in a similar, although less expensive, boat as you. I placed my order for two AC 670 blocks in June, they were shipped on 7/3 and the tracking has not updated since 7/4, where it was at the German Export Center. Upon contacting DHL I was of course not given any more information other than the expected shipping time was 6 business days, and that my shipment is indeed overdue. They also told me to contact the sender, as only the sender could initiate an investigation. I'm not nearly as patient as you, and after reading through this thread I'm even less inclined to give AC the benefit of the doubt. I payed through Paypal with my Discover card, if this is not resolved by the 40th day from my payment, I will be filling a claim with both Paypal and Discover. If I receive the same back and forth BS, where AC refuses to accept responsibility for using an unreliable carrier I won't even wait that long. It is totally unacceptable how they have treated you, and I'm not expecting any better treatment. I wish you the best of luck! 
Here is a copy of the email I sent AC, and PM'd to Shoggy.
Edited by Fatt - 7/18/12 at 4:47pm
Here is a copy of the email I sent AC, and PM'd to Shoggy.
Quote:
Hello,
It has been over three weeks since my order has shipped, and three weeks since the tracking has updated and I have yet to receive my order. I have contacted DHL (their response below), and was told the package should have only taken around six business days. They also told me only the sender could initiate an investigation, so I beg of you to please contact DHL and have them start an investigation.
"General running time for your parcel is 6 business days.
As your parcel is overdue by now please contact the sender of your parcel and ask him to start an investigation.
Do you have any further questions? "
I have been following this thread on OCN (http://www.overclock.net/t/1279981/my-aquacomputer-experience) since the start, and I'm already quite disappointed with how your company has handled this other customer's problem. I can assure you, I will not be as patient as he has been, if you will not work with DHL to try and find my package I will be filling a claim immediately with Paypal and Discover. If you respond telling me to contact DHL, and that it is solely their responsibility to make this right, I won't even wait to file a claim. Only the SENDER can initiate the investigation, and as a merchant it is YOUR responsibility to use a reliable carrier. Since you have already failed to use a reliable carrier, it is now YOUR responsibility to take the burden of that mistake, not your customers. Save yourself the time and money, and please actually HELP to resolve this issue. All I ask is for you to contact DHL and initiate an investigation. If they indeed have lost the package, they will not admit to it, and I will not sit around and wait for them to do nothing. I have 45 days from payment to file a claim with paypal, if this is not resolved or I am not satisfied with your help with this matter I will be filing a claim on the 40th day. Your help in this matter would be greatly appreciated, thank you.
It has been over three weeks since my order has shipped, and three weeks since the tracking has updated and I have yet to receive my order. I have contacted DHL (their response below), and was told the package should have only taken around six business days. They also told me only the sender could initiate an investigation, so I beg of you to please contact DHL and have them start an investigation.
"General running time for your parcel is 6 business days.
As your parcel is overdue by now please contact the sender of your parcel and ask him to start an investigation.
Do you have any further questions? "
I have been following this thread on OCN (http://www.overclock.net/t/1279981/my-aquacomputer-experience) since the start, and I'm already quite disappointed with how your company has handled this other customer's problem. I can assure you, I will not be as patient as he has been, if you will not work with DHL to try and find my package I will be filling a claim immediately with Paypal and Discover. If you respond telling me to contact DHL, and that it is solely their responsibility to make this right, I won't even wait to file a claim. Only the SENDER can initiate the investigation, and as a merchant it is YOUR responsibility to use a reliable carrier. Since you have already failed to use a reliable carrier, it is now YOUR responsibility to take the burden of that mistake, not your customers. Save yourself the time and money, and please actually HELP to resolve this issue. All I ask is for you to contact DHL and initiate an investigation. If they indeed have lost the package, they will not admit to it, and I will not sit around and wait for them to do nothing. I have 45 days from payment to file a claim with paypal, if this is not resolved or I am not satisfied with your help with this matter I will be filing a claim on the 40th day. Your help in this matter would be greatly appreciated, thank you.
Edited by Fatt - 7/18/12 at 4:47pm
WET Cheeseburger
(16 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| i7 950 4.2ghz @ 1.28v | Rampage III Formula | EVGA GTX 670 SLI | Mushkin Enhanced Blackline 12GB |
| Hard Drive | Hard Drive | Cooling | OS |
| Intel 320 160GB SSD | WD Caviar Black 1TB | XSPC Raystorm, 2x AquagraFX GTX670s, RX240, RS2... | Windows 7 x64 Ultimate |
| Monitor | Keyboard | Power | Case |
| CrossOver 27Q LED | K800 | Corsair AX850 | CM 690 II Advanced |
| Mouse | Audio | ||
| G700 | Sennheiser HD555, Polk Audio Monitor40 Series II | ||
| View all | |||
|
WET Cheeseburger
(16 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| i7 950 4.2ghz @ 1.28v | Rampage III Formula | EVGA GTX 670 SLI | Mushkin Enhanced Blackline 12GB |
| Hard Drive | Hard Drive | Cooling | OS |
| Intel 320 160GB SSD | WD Caviar Black 1TB | XSPC Raystorm, 2x AquagraFX GTX670s, RX240, RS2... | Windows 7 x64 Ultimate |
| Monitor | Keyboard | Power | Case |
| CrossOver 27Q LED | K800 | Corsair AX850 | CM 690 II Advanced |
| Mouse | Audio | ||
| G700 | Sennheiser HD555, Polk Audio Monitor40 Series II | ||
| View all | |||
post #119 of 223
7/18/12 at 5:36pm
- Hanoverfist
- Case Modder
-
- Joined: Jun 2012
- Location: Belle Fourche
- Posts: 2,590
- Rep: 157 (Unique: 91)
- Trader Rating: 4
- Select All Posts By This User
I just read this entire thread and I have to say It reads like a good Horror Novel. cpachris, you sir have the patience of a Saint. After reading what you have been thru it is crystal clear to me that AC has no respect for there customers and fail to understand that without guys like us they would not be in business. Best of luck to you and Hopefully B of A straightens it for you.
Elysium Black Sniper
(25 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| Intel Core i7-3770K Ivy Bridge 3.5GHz (3.9GHz ... | ASUS SABERTOOTH Z77 LGA 1155 Intel Z77 HDMI SA... | ASUS GTX680-DC2O-2GD5 GeForce GTX 680 2GB 256-... | G.SKILL Sniper Gaming Series 16GB (4 x 4GB) 24... |
| Hard Drive | Cooling | Cooling | Cooling |
| OCZ Vertex 4 VTX4-25SAT3-256G 2.5" 256GB SATA ... | Alphacool NexXxos UT60 Full Copper 420mm | Bit Fenix Spectre Pro Fan Series - 140mm qty 3 | EK-FC680 GTX DCII VGA Water Block CSQ - Acetal ... |
| Cooling | Cooling | Cooling | Cooling |
| BGears B-Blaster 140mm x 25mm 1800RPM High Spee... | Alphacool NexXxoS UT60 Full Copper 240mm | Bitspower Water Tank Z-Multi 250 | Alphacool Vpp655HF pump |
| Cooling | Cooling | Cooling | Cooling |
| Bitspower 250 res | DT Sniper CPU Block | Swiftech MCP35B™ 12 VDC Pump | Primochill 1/2 x 3/4 black tubing |
| Cooling | Monitor | Keyboard | Power |
| Bitspower Compression Fits | HP 2711X | RAZER Blackwidow Ultimate - Dragon Age II Blac... | CORSAIR CMPSU-750TX 750W ATX12V v2.2 SLI Certif... |
| Case | Mouse | Audio | Other |
| Xigmatek Elysium Black Super Tower | RAZER Black Wired Laser Naga Molten Special Ed... | Onboard for Now | Lamptron fc5 v2 fan controller |
| Other | |||
| Custom White LED's | |||
| View all | |||
|
Elysium Black Sniper
(25 items) |
| CPU | Motherboard | Graphics | RAM |
|---|---|---|---|
| Intel Core i7-3770K Ivy Bridge 3.5GHz (3.9GHz ... | ASUS SABERTOOTH Z77 LGA 1155 Intel Z77 HDMI SA... | ASUS GTX680-DC2O-2GD5 GeForce GTX 680 2GB 256-... | G.SKILL Sniper Gaming Series 16GB (4 x 4GB) 24... |
| Hard Drive | Cooling | Cooling | Cooling |
| OCZ Vertex 4 VTX4-25SAT3-256G 2.5" 256GB SATA ... | Alphacool NexXxos UT60 Full Copper 420mm | Bit Fenix Spectre Pro Fan Series - 140mm qty 3 | EK-FC680 GTX DCII VGA Water Block CSQ - Acetal ... |
| Cooling | Cooling | Cooling | Cooling |
| BGears B-Blaster 140mm x 25mm 1800RPM High Spee... | Alphacool NexXxoS UT60 Full Copper 240mm | Bitspower Water Tank Z-Multi 250 | Alphacool Vpp655HF pump |
| Cooling | Cooling | Cooling | Cooling |
| Bitspower 250 res | DT Sniper CPU Block | Swiftech MCP35B™ 12 VDC Pump | Primochill 1/2 x 3/4 black tubing |
| Cooling | Monitor | Keyboard | Power |
| Bitspower Compression Fits | HP 2711X | RAZER Blackwidow Ultimate - Dragon Age II Blac... | CORSAIR CMPSU-750TX 750W ATX12V v2.2 SLI Certif... |
| Case | Mouse | Audio | Other |
| Xigmatek Elysium Black Super Tower | RAZER Black Wired Laser Naga Molten Special Ed... | Onboard for Now | Lamptron fc5 v2 fan controller |
| Other | |||
| Custom White LED's | |||
| View all | |||
post #120 of 223
7/18/12 at 7:59pm
- braindeadmac
- Overclocker
- Joined: Feb 2012
- Posts: 154
- Rep: 3 (Unique: 3)
- Trader Rating: 2
- Select All Posts By This User
Return Home
Back to Forum: Water Cooling
- My AquaComputer Experience
Currently, there are 1626 Active Users
(411 Members and 1215 Guests)
Recent Discussions
- › Chance of unlocking cores on the Phenom II x2 560? 16 seconds ago
- › 7950 OCing worth it? 36 seconds ago
- › 3930K vs 4770K: in terms of longevity and future proof ? 50 seconds ago
- › [Nerd Reactor] Don't update your PS3 58 seconds ago
- › Official NZXT Switch 810 thread 1 minute ago
- › [VR-ZONE] Intel 2014 Haswell-E to pack 8 cores, DDR4, X99 PCH and more 1 minute ago
- › M.O.D Military grade 1 minute ago
- › Poll: Crysis 3 worth getting? 2 minutes ago
- › [IGN] All Frostbite 3 Titles to Ship Optimized Exclusively for AMD 2 minutes ago
- › Nvidia Quadro Driver 320.27 WHQL 2 minutes ago
View: New Posts | All Discussions
Recent Reviews
- › Anker Laser Gaming Mouse with 2000DPI, 7 Programmable Button, 5... by Totally Dubbed
- › Anker Wireless Mouse, 3 Adjustable DPI Levels, 2000 DPI, 6 Buttons,... by Totally Dubbed
- › 16GB G.Skill DDR3 PC3-17000 RipjawsZ Series for Intel X79... by nleksan
- › Intel Core i5-3570K 3.4GHz LGA1155 by Tex1954
- › The Incredible Adventures of Van Helsing by iARDAs
- › Skyworth 39E780U UHD tv by maarten12100
- › S.T.R.I.K.E. 7 Gaming Keyboard for PC by hatlesschimp
- › Corsair Obsidian 350D by Oliver1234
- › CrossOver BLACK TUNE 2735AMG IPS LED by RSMJR87
- › Samsung 840 PRO Series MZ-7PD256 256GB 2.5-inch SSD by Drpillz624
View: More Reviews
New Articles
- › ASUS ROG Poseidon by Amar
- › ASUS Transformer Book Trio : a weird Combination by Amar
- › FreeBSD HTPC and Home Server by CaptainBlame
- › Can AMD hardware in New Consoles leverage... by Amar
- › The Future of PC Gaming .. by dava4444
- › GTX 780 Overclocking! by Amar
- › METRO 2033 STARTUP CRASH FIX WORKS by xiangelo
- › Why are DNS Servers Important? How to make... by exzacklyright
- › Titanium Backup Guide For Newbies by exzacklyright
- › How to install ADB (Android Debug Bridge) by exzacklyright
View: New Articles | All Articles
Home | Reviews | Forums | Articles | My Profile
About Overclock.net | Join the Community | Advertise | Contact Us | All Staff
© 2013 Shogun Interactive Development Overclock.net is powered by Huddler Tech | FAQ | Support | Privacy | ToS | DMCA | Site Map
About Overclock.net | Join the Community | Advertise | Contact Us | All Staff
© 2013 Shogun Interactive Development Overclock.net is powered by Huddler Tech | FAQ | Support | Privacy | ToS | DMCA | Site Map
