Originally Posted by zzzz
i have not read all the posts here (too many), but I would say the shipper has either lost it or damaged it and they are trying to cover up. They all should be able to know within a few hours of exactly where the items are in transit or storage. I agree with another reply. Demand a cancellation/refund in full and either have them make a new shipment with a different carrier or just buy something else from a different vendor with your full refund. With phones and internet communications, there is no reason they cannot tell you exactly where it is within minutes of searching.
My demand for either a refund, or re-shipment of products from Aquacomputer, was refused. I have gone ahead and purchased the items from Aquatuning (not AquaComputer), and so far the experience has been pretty good. I ordered on Monday, and right now I have a UPS tracking number that says it will be delivered on Monday. That's 5 business days. The package has just left Cologne, Germany, so its at the point where my AquaComputer order got lost. Will update everyone soon on status. But I'm hopeful. Only problem is since I have still been refused a refund from AquaComputer, I have spent another $1,000 + to get the items I originally ordered back in May.
Originally Posted by SOCOM_HERO
Sounds like you have done the right thing here. I Think that BofA will clear this up and get you your money back in a timely manner. Until then...buy EK or Phobya.
Originally Posted by braindeadmac
But be careful, buying direct from EK they also ship with DHL. Here in the U.S., DHL more or less routinely has terrible service.
If you like EK...Aquatuning sells those blocks also. They get their stuff from Germany to your door in the US in 48 hours. 48 hours! And guess how much shipping cost me with Aquatuning? $8 bucks.