My AquaComputer Experience - Page 22

Originally Posted by 3930K 

Have you heard about EK Fiasco 2?

Originally Posted by cpachris 

Daily update. It's been:
73 days since I paid for these products
42 days since they were shipped
This will be my final update until there is some status change.
Still have not received products from AquaComputer....neither DHL nor AquaComputer can tell me where they are. AquaComputer is refusing my request to refund my money unless DHL will confirm that they lost the package, and that it will take up to two more months for that to happen. DHL's normal service time is 6 days. I find it ridiculous to assert that the package is not lost after 42 days and it has not been scanned since if left Germany. Silly.
Aqua would not refund my charges. I opened a PayPay claim that is still being worked. But since my Visa was used to fund PayPal, the bank (BofA) was willing to reverse the charges immediately, and I received a letter yesterday from BofA that stated that they consider the matter closed....but also mentioned that the merchant still could dispute the reversal. So...I think I have my money back....unless AquaComputer has the gall and nerve to fight the reversal. Wish they could have just handled it civilly with me directly instead of forcing my hand and making me go get the bank to reverse this.
Anyway...the take-away from my experience for everyone should be this. If you want AquaComputer products....do not order from them directly. Try Aquatuning instead. If you decide to risk it and order from AquaComputer directly, you need to pay via credit card.
If anything happens to change the status, I'll update the thread. Thanks for tolerating me guys!

Originally Posted by asg 

I just got my order from last month. It was shipped on 6-18 the day after i placed the order, and arrived 7-25.
All DHL's fault.............