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Multi-quote buttons seem to stay selected forever

post #1 of 22
Thread Starter 
  • What happened?

    Multi-quote buttons do not automatically deselect after replying to them.


  • Are you able to reproduce this problem consistently?

    Yes


  • What steps did you take to reproduce this problem?

    1. Select one or more posts (multi-quote them)
    2. Click "Post a Reply"
    3. Submit reply


  • What action did you expect to occur when this bug appeared?

    I expected the multi-quote buttons to no longer be selected after I submitted my reply.


  • Any additional information that will help us diagnose the issue:

    I noticed this back in September 2011 when I began participating in the beta testing and it is still the same today as it was then.


  • Browser, active browser addons, and operating system:

    Firefox 12.0
    Tested in Firefox's Safe Mode
    Windows 7 Home Premium x64


  • URL where the issue occurs:

    N/A, because this doesn't have a specific URL

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post #2 of 22
I can confirm this.

Using Waterfox 11 on Win 7 HP x64.
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MacBook Pro 13"
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Desktop
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CPUGraphicsRAMHard Drive
Intel i5 3210 @ 2.5 GHz Intel HD4000 4 GB DDR3 @ 1600 MHz 500 GB @ 5400 RPM 
OSMonitor
OSX Mountain Lion 13.3" @ 1280 x 800 
CPUGraphicsRAMHard Drive
Intel i5 480m@2.67GHz AMD Radeon Mobility 5650 4GB DDR3 500GB 
OSMonitor
Windows 7 64bit HP 15.6" 1366x768 
CPUMotherboardGraphicsRAM
E7500 Intel...:( MSI GTS250 1GB 2GB 
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250GB Windows XP 17" LG CRT 1280x768@85hz 400W 
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post #3 of 22

This was an issue at one point but I thought it had been fixed.  Let me find the old ticket and see if this is a regression.

post #4 of 22

I don't seem to be able to repro this.  I'm selecting the two posts in this thread, clicking "post a reply" at the bottom left (at this point I still see the multiquote selected) and then "submit" at the bottom right.  When the post is submitted, the multiquote selection disappears.  Tested on FF 13 and Chrome - wondering if this is perhaps restricted to older browser versions?  (not that 12 is super old, but I can't get it to happen in 13)

If I'm missing a step, let me know?


Edited by SJHuddler - 7/11/12 at 10:26am
post #5 of 22
Quote:
Originally Posted by SJHuddler View Post

This was an issue at one point but I thought it had been fixed.  Let me find the old ticket and see if this is a regression.

Quote:
Originally Posted by SJHuddler View Post

I don't seem to be able to repro this.  I'm selecting the two posts in this thread, clicking "post a reply" at the bottom left (at this point I still see the multiquote selected) and then "submit" at the bottom right.  When the post is submitted, the multiquote selection disappears.  Tested on FF 13 and Chrome - wondering if this is perhaps restricted to older browser versions?  (not that 12 is super old, but I can't get it to happen in 13)


If I'm missing a step, let me know?

Testing.

EDIT: Yup, it's gone now. Weird because it was there a few months ago, then disappeared. Then, as TwoCables suggests, it came back and now it's gone again.
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CPUGraphicsRAMHard Drive
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MacBook Pro 13"
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CPUGraphicsRAMHard Drive
Intel i5 480m@2.67GHz AMD Radeon Mobility 5650 4GB DDR3 500GB 
OSMonitor
Windows 7 64bit HP 15.6" 1366x768 
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post #6 of 22

Might be a minor cache issue, then.  If effects usability, it might be worth looking into.

post #7 of 22

FYI, clicking "clear the editor" will remove any remaining multiquotes.  Since we support multiquoting across pages, sometimes that can be helpful rather than going back and deselecting everything.

post #8 of 22
Thread Starter 
Quote:
Originally Posted by SJHuddler View Post

I don't seem to be able to repro this.  I'm selecting the two posts in this thread, clicking "post a reply" at the bottom left (at this point I still see the multiquote selected) and then "submit" at the bottom right.  When the post is submitted, the multiquote selection disappears.  Tested on FF 13 and Chrome - wondering if this is perhaps restricted to older browser versions?  (not that 12 is super old, but I can't get it to happen in 13)

If I'm missing a step, let me know?

 

I think you got everything covered.  I will test this in a few minutes with a thread in the normal public forums and then I'll edit this post with the results.

 

I will also post the results of this multi-quoted post as well.

 

 

Edit:  these quotes are still selected.

 

Edit #3:  Good news.  See Edit #2 below!

 

 

Quote:
Originally Posted by SJHuddler View Post

Might be a minor cache issue, then.  If effects usability, it might be worth looking into.

 

It affects usability quite a bit.  Every time I go back to the thread to post another reply (that is, when someone posts something new that I want to respond to), all of the multi-quotes are still selected and so they still show up.

 

 

Quote:
Originally Posted by SJHuddler View Post

FYI, clicking "clear the editor" will remove any remaining multiquotes.  Since we support multiquoting across pages, sometimes that can be helpful rather than going back and deselecting everything.

 

I feel that it would be far more user-friendly if we had a one-click option to clear all multi-quotes.  So let's say that I multi-quote everything and then I decide for some reason that I would rather not reply to the thread at all, but let's say that I'm tired and I don't want to deselect them all one by one.  Now let's also say that an hour or 2 later I see a new post that causes me to post a reply to just that one new post.  Well now I have all of those multi-quoted posts sitting there in addition to this new post.  If I had a very clear option sitting out in the open somewhere that allows me to deselect all multi-quotes in that thread with one click, then I'd use it.

 

I would also like an option somewhere that deselects all of my multi-quotes globally.  When we had vBulletin, this was very easy:  just go to a random thread that I do not have any multi-quotes in, click "POST REPLY", and then click the little link that enables me to deselect all of the multi-quotes I have selected from other threads.  I don't remember what the text was, but I remember that it was like it was saying, "Hey, you have posts selected from other threads.  You can click here to deselect all of them".  So, I used that little workaround trick as a "one-click" option to deselect all of them.  It was slightly inconvenient, but I loved that I at least had that option.

 

I think that clearing the editor isn't intuitive; it doesn't give me any indication that clearing the editor would also deselect all of the multi-quotes.  So a feature or option needs to be added somewhere for this that's hard to miss.

 

 

 

Edit #2:  Oh nice.  Using the "Clear the Editor" button in the, what we would call "quick reply" editor works.  However, I still say that we need a separate one-click option or feature that has a name that makes everyone know without a doubt that it will deselect all of their multi-quotes in that thread.  In addition, there should be another one next to it that deselects all multi-quotes globally.  So, I'm saying that it would be less user-friendly to have a dialog box come up with an option to choose between deselecting quotes from just that thread, or globally.  It would be best to have a one-click option for both (well, 2-click since there would have to be an "Are you sure?" confirmation).


Edited by TwoCables - 7/11/12 at 2:47pm
It's a computer!
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CPUMotherboardGraphicsRAM
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It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
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post #9 of 22

Hmm, I can't ticket the issue unless I can reproduce it.  Does it happen for you in IE9 or Chrome?

The other part would be a feature request...Chipp would probably handle that, since change requests would need to be approved by himself and admin before being submitted and hashed out with us.  I do know there's been some internal discussion on how to make the multi tool work across posts without making it stick too much, without overcomplicating code or dedicating a disproportionate amount of time on something that isn't showing itself as being a historically major problem.  A deselect all-type option might not be a bad workaround.

post #10 of 22
Thread Starter 
Quote:
Originally Posted by SJHuddler View Post

Might be a minor cache issue, then.  If effects usability, it might be worth looking into.

 

Quote:
Originally Posted by SJHuddler View Post

FYI, clicking "clear the editor" will remove any remaining multiquotes.  Since we support multiquoting across pages, sometimes that can be helpful rather than going back and deselecting everything.

 

Quote:
Originally Posted by SJHuddler View Post

Hmm, I can't ticket the issue unless I can reproduce it.  Does it happen for you in IE9 or Chrome?

The other part would be a feature request...Chipp would probably handle that, since change requests would need to be approved by himself and admin before being submitted and hashed out with us.  I do know there's been some internal discussion on how to make the multi tool work across posts without making it stick too much, without overcomplicating code or dedicating a disproportionate amount of time on something that isn't showing itself as being a historically major problem.  A deselect all-type option might not be a bad workaround.

 

IE9 test

 

I'll edit in a few seconds to post the results.

 

Edit:  it does it in IE9 too.  Fortunately, using "Clear the Editor" deselected all of them in IE9 too.

 

I don't have Chrome (or any other browsers).


Edited by TwoCables - 7/11/12 at 4:50pm
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
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