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WD Cavair Black 2TB making noise

post #1 of 7
Thread Starter 
i recently purchased the hdd but it makes the sound like in this videois this normal?
Ultimate Thor
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Ultimate Thor
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post #2 of 7
No. It is not normal.

Where'd you get it?
What conditions have you put it under?
Does it work?
Le Intel Build
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Le Intel Build
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post #3 of 7
Quote:
Originally Posted by That Guy View Post

No. It is not normal.
Where'd you get it?
What conditions have you put it under?
Does it work?

I'd like to know if it works also. It sounds like your disks are sliding around as if there's no spindle in the drive.
Either that or its filled with sand.

Hi to you in Mechanicsburg btw.
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post #4 of 7
Quote:
Originally Posted by LmG View Post

I'd like to know if it works also. It sounds like your disks are sliding around as if there's no spindle in the drive.
Either that or its filled with sand.
I recall seeing a thread about this a long time ago - someone said there's silica packs inside HDDs, to absorb moisture? Sometimes they slip loose and start sliding around, making that noise? It's located somewhere away from the platter, so it won't cause issues for the head if it does slip loose - a very small percentage of new HDDs comes like that.

If it's a brand new drive then it's probably nothing to worry about... you could RMA it if you're really worried. The explanation seems fairly logical, so I'd probably only do it if it's an older drive that just started making that noise.
     
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post #5 of 7
Thread Starter 
i got it from canada computers in store. i haven't done any testing yet as i am waiting for a few parts to arrive as of yet. i hope so but i still have 12 days for "easy" replacement by canada computers so i may do that. probably best if i get one that doesn't sound like that lol
Ultimate Thor
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Ultimate Thor
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post #6 of 7
Quote:
Originally Posted by TBGAPowa View Post

i got it from canada computers in store. i haven't done any testing yet as i am waiting for a few parts to arrive as of yet. i hope so but i still have 12 days for "easy" replacement by canada computers so i may do that. probably best if i get one that doesn't sound like that lol

Well, hopefully thats a good supplier that is selling proper equipment. If you pass that deadline, go through WD's RMA.
I have had 3 WD 1tb drives fail on me, and they have always been helpful and quick to get me a replacement.
The third time they even sent me a 2tb for no extra charge.

Even though their drives can be finicky, their customer service is great imo.
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Phantom Rig
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post #7 of 7
Thread Starter 
thank you i hope i won't have it fail on me, but if it does i hope to receive the great customer experience you've gotten
Ultimate Thor
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Ultimate Thor
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