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[BHardware] Components returns rates - Page 3

post #21 of 71
Very limited list. No x79 boards, no AMD mobos, etc ...
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post #22 of 71
Quote:
Originally Posted by Sin0822 View Post

we see this list every year, it is always either some arab store or some European store which feels like their 1000 data points are reflective of the whole. In some cases they are, like the P67 GB boards had boot loops, which were eventually solved, but still off putting. In the end it isn't reflective at all of the build quality.
It also doesn't take into account units sold. In the scheme of things i saw once they gave OCZ the best rating even though 3 kits of OCZ i bought in the USA all were bad.

Yes, it does.... they have a minimum to be included.

Once a dataset is sufficiently large enough, the number of units sold does not matter on return rates.



Quote:
Originally Posted by Carniflex View Post

Very limited list. No x79 boards, no AMD mobos, etc ...

"The returns rates given here concern the products sold between April 1st and October 1st 2011 for returns made before April 2012, namely after between 6 months and a year of use."
Once again...
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Once again...
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post #23 of 71
as soon as i saw corsair % i knew immediately it would be both of their CX units.
post #24 of 71
Quote:
Originally Posted by DuckieHo View Post

Quote:
Originally Posted by Sin0822 View Post

we see this list every year, it is always either some arab store or some European store which feels like their 1000 data points are reflective of the whole. In some cases they are, like the P67 GB boards had boot loops, which were eventually solved, but still off putting. In the end it isn't reflective at all of the build quality.
It also doesn't take into account units sold. In the scheme of things i saw once they gave OCZ the best rating even though 3 kits of OCZ i bought in the USA all were bad.

Yes, it does.... they have a minimum to be included.

Once a dataset is sufficiently large enough, the number of units sold does not matter on return rates.

Here are the sample sizes:
Quote:
The statistics by brand are based on a minimum sample of 500 sales and those by model on a minimum sample of 100 sales, with the biggest volumes reaching tens of thousands of parts by brand and thousands of parts by model.
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post #25 of 71
It is always interesting to see numbers like these. It would be really great to seem them over a much larger sample size, and even return rate by brand over all components, that would be neat.
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post #26 of 71
Quote:
- Samsung 1.23% (as against 1.5%)
- Western 1.63% (as against 2.0%)
- Seagate 1.89% (as against 1.8%)
- Hitachi 3.95% (as against 3.0%)

Samsung keeps the top spot it gained last period, once again improving its returns rate while Hitachi’s score has worsened. Western has improved its rate significantly, moving ahead of Seagate. Now that Hitachi Storage belongs to Western Digital, it's to be hoped that WD will resolve these issues.

Six drives have a rate of over 5%:

- 9.70% Seagate Barracuda XT 3 TB
- 8.94% Hitachi Deskstar 7K3000 1.5 TB
- 7.53% Seagate Barracuda XT 2 TB
- 7.30% Hitachi Deskstar 7K2000 2 TB
- 5.78% Western Digital RE4-GP 2 TB
- 5.33% Western Digital Caviar Green 3 TB

If we look at the individual models we can see that Hitachi isn’t alone in having high rates. The Barracuda XTs do particularly badly. What about the 2 TB drives overall?

- 7.53% Seagate Barracuda XT 2 TB SATA 6Gb/s
- 5.78% Western Digital RE4-GP 2 TB
- 4.53% Hitachi Deskstar 7K3000 2 TB
- 3.18% Western Digital Caviar Black 2 TB
- 3.07% Western Digital AV-GP 2 TB
- 2.55% Seagate Barracuda LP 2 TB
- 2.31% Western Digital Caviar Green 2 TB WD20EARX
- 2.15% Western Digital Caviar Green 2 TB WD20EARS
- 1.80% Samsung SpinPoint F4 EcoGreen 2 TB


Interesting........................ I like this article a lot
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post #27 of 71
Yeah, go ASRock. Some people still doubt the quality of their boards, but they are really starting to become one of the top players. Also, all the hoopla about the GTX 570 being a risky purchase in regards to reliability and longevity was unwarranted.
Edited by Aaron_Henderson - 7/19/12 at 4:21pm
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post #28 of 71
Quote:
Originally Posted by Aaron_Henderson View Post

Yeah, go ASRock. Some people still doubt the quality of their boards, but they are really starting to become one of the top players. Also, all the hoopla about the GTX 570 being a risky purchase in regards to reliability and longevity was unwarranted.

I have never had an issue with AsRock, heck, I have never had an issue with the low end BioStar boards I have put in budget systems.
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post #29 of 71
Quote:
Originally Posted by DuckieHo View Post

Yes, it does.... they have a minimum to be included.
Once a dataset is sufficiently large enough, the number of units sold does not matter on return rates.
"The returns rates given here concern the products sold between April 1st and October 1st 2011 for returns made before April 2012, namely after between 6 months and a year of use."

thank you for the correction. smile.gif

However does it also take into account the B2/B3 debacle? And how each company dealt with it? Here is what I am talking about.

ASRock told users they would directly replace: http://www.asrock.com/news/show/cebit2011/
Quote:
Originally Posted by ASRock 
For customers who purchased ASRock product with the affected chipset, ASRock will provide exchange service after new chipsets are received in late February. We will inform customers through www.asrock.com once exchange service is available.

GIGABYTE said to please return to the store you bought it from:http://gigabytedaily.blogspot.com/2011/02/intel-6-series-chipset-issues-q.html
Quote:
Originally Posted by GIGABYTE 
Q: What is the SOP for GIGABYTE 6 series motherboard exchange?

A: At the end of April please take your 6 series motherboard to the same store where you originally purchased it. If the product is not available at that time, please leave the series number and your personal contact details with the store and wait for further notice.


ASUS had offered full refund as well as replacement and some other stuff.

Sorry i just get a little ticked when someone thinks a gold capacitor means it is higher quality than all the non gold ones. lol.
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post #30 of 71
OCZ are a massive pile of fail, as expected!
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