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7850 nightmare

post #1 of 9
Thread Starter 
Friend built a rig recently. Everything was working when he left my place after I helped him assemble it.

So he gets home and tries to play dead island/skyrim today and he said there were various glitches which made the games unplayable.

He tried to follow this post right here http://www.overclock.net/t/1237313/sapphire-7870-driver-issue but,unfortunately, he was having some problems following it since he didn't see options that were suggested in the CCC.

So I suggested trying the 12.7 beta drivers to see if perhaps the issues were fixed. Now his mouse doesn't work and I am not sure what to tell him.
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Chimera
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Phenom II 955 MSI 890 GXM Gigabyte 6870 reference (Two of em) G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar black 750 GB Sony Optiarc 24x Dvd/Cd Rewriteable Win 7 64 bit Samsung 23" SyncMaster 
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xArmor U9BL Corsair 750w Corsair 650d Logitech G600 
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post #2 of 9
Try 12.6 WHQL imo.
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A Computer
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post #3 of 9
Thread Starter 
If that is this right here http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx

Then he has already tried that.
Chimera
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Phenom II 955 MSI 890 GXM Gigabyte 6870 reference (Two of em) G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin 
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Western Digital Caviar black 750 GB Sony Optiarc 24x Dvd/Cd Rewriteable Win 7 64 bit Samsung 23" SyncMaster 
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xArmor U9BL Corsair 750w Corsair 650d Logitech G600 
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Vespula 
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Chimera
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Phenom II 955 MSI 890 GXM Gigabyte 6870 reference (Two of em) G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar black 750 GB Sony Optiarc 24x Dvd/Cd Rewriteable Win 7 64 bit Samsung 23" SyncMaster 
KeyboardPowerCaseMouse
xArmor U9BL Corsair 750w Corsair 650d Logitech G600 
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post #4 of 9
has he made sure the video out is plugged into the graphics card.

if you could also post his full system details
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the old girl
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post #5 of 9
Thread Starter 
He managed to get it working and decided to call it quits for the night, I'll have him post his build tomorrow when he tries to get it to actually play games I think.
Chimera
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Phenom II 955 MSI 890 GXM Gigabyte 6870 reference (Two of em) G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar black 750 GB Sony Optiarc 24x Dvd/Cd Rewriteable Win 7 64 bit Samsung 23" SyncMaster 
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xArmor U9BL Corsair 750w Corsair 650d Logitech G600 
Mouse Pad
Vespula 
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Chimera
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Phenom II 955 MSI 890 GXM Gigabyte 6870 reference (Two of em) G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar black 750 GB Sony Optiarc 24x Dvd/Cd Rewriteable Win 7 64 bit Samsung 23" SyncMaster 
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xArmor U9BL Corsair 750w Corsair 650d Logitech G600 
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post #6 of 9
Did a system restore and got my PC to actually work, but am still having issues with the Graphics driver crashing during certain games.

Build:

AMD FX-4170 Zambezi
http://www.newegg.com/Product/Product.aspx?Item=N82E16819106009

Gigabyte GA-990FXA
http://www.newegg.com/Product/Product.aspx?Item=N82E16813128514

MSI Radeon HD 7850
http://www.newegg.com/Product/Product.aspx?Item=N82E16814127663&nm_mc=OTC-pr1c3grabb3r&cm_mmc=OTC-pr1c3grabb3r-_-Video+Cards-_-MSI-_-14127663

Rosewill 650w PSU
http://www.newegg.com/Product/Product.aspx?Item=N82E16817182071&nm_mc=OTC-pr1c3grabb3r&cm_mmc=OTC-pr1c3grabb3r-_-Power+Supplies-_-Rosewill-_-17182071

Rosewill Blackhawk Mid Tower
http://www.newegg.com/Product/Product.aspx?Item=N82E16811147107

Corsair 2x4 1333mhz RAM
http://www.corsair.com/cmv4gx3m1a1333c9.html/

Coolermaster Hyper 210 Evo
http://www.newegg.com/Product/Product.aspx?Item=N82E16835103099

Running all of this on Win7 64bit. There doesn't seem to be any overheating issues according to the monitors.I have read elsewhere that there were similar issues with the 7xxx series having crashes, but I didn't think it was this bad.The game will run for about 5 minutes then 1 of 2 things will happen. Either the screen will just completely freeze and about a minute then resume, or the screen will freeze and have a bunch of distortion on it (Kind of like raindrops going across the screen). The game audio still plays as this happens.

I have tried updating to the most recent drivers, going to beta drivers, going to the 12.3 drivers...none of those have worked so far.
post #7 of 9
I read on another forum that a guy had problems with the 7870. What he did was he went in and noticed that the GPU was alternating between 300mhz and 1000mhz. He wrote a guide on how to fix it, but since then the Catalyst Control Center has been updated. Does anyone know of a way to edit the speeds with the current version of CCC?

EDIT: This was the thread I was speaking of
http://www.overclock.net/t/1237313/sapphire-7870-driver-issue
post #8 of 9
Ok, so I have just gotten over this myself with a 7850. It was horrible, and it would only happen during certain things. In my case it was every time I'd try to play Skyrim. After a bunch of reading and believing that people actually tried a clean install of drivers I finally decided to try that simple and menial troubleshooting step. It seems to have worked amazingly for me. Immediately after uninstalling the graphics card I restarted, then I ran cCleaner and removed all sights of ATI anything. Then restarted, and then installed the new 12.8 drivers. One more restore and then I installed the 1.7 update for Skryim and I have been playing for hours.

I kept worrying that it was my card and that I would have to RMA it.
post #9 of 9
Make sure to fully uninstall the previous drivers with a program like driver sweeper etc.
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Money
(13 items)
 
Z575
(9 items)
 
Oppo Find 5
(6 items)
 
CPUMotherboardGraphicsRAM
FX-8320 @ 4.7Ghz 1.5v Gigabyte 970A-UD3 XFX 7970 @ 1.1Ghz 8GB Team 1600 7-9-7-24 
Hard DriveHard DriveCoolingOS
Crucial M4 64GB Samsung F3 500GB Corsair H100 Windows 7 x86_64 
MonitorKeyboardPowerCase
NEC E222W HPE 87 w/ Browns + Ducky PBT caps Seasonic 850W Chenming Dragon 
Mouse
Deathadder 3.5G 
CPUMotherboardGraphicsRAM
AMD A6-3420M @ 2.2Ghz 1.1v Lenovo Torpedo A55 6720g2 6GB Elpida 1333 CL9 
Hard DriveOSMouseAudio
Samsung 840 250GB Ubuntu 12.04 x86_64 Abyssus 3.5G Plantronics Gamecom 777 
CPUGraphicsRAMHard Drive
1.5Ghz Snapdragon S4 Pro Quad Adreno 320 2GB 533Mhz LPDDR2 16GB flash 
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Jelly Bean 4.1.1 5" 1080p IPS 
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