Matrix Neo 270WQ 2560x1440 Monitor Club - Page 3

thanks farstar,

Add me to the club, DVI only, but I have had one for 47 days already and another three arriving in about 12-13 hours.

If bigclothcraft is so successful I'll end up selling all of them and upgrading to the 30" monitors.

I'm using a gtx 590 due to the native support for 3 dual link dvi ports however when my system is upgraded in earnest I would be using a next gen or top of the line radeon card.

Do I have to worry about having a spare power adapter/brick thingy if I order one of these, and if so, does anyone have a link to a compatible 110v U.S one?

Also when ordering for the gift value question, any specific value I should list? ( I live in the U.S)

And last but not least, should I anticipate any problems getting this working on a 5870 card? I know I wont be able to max games with that card, but will it at least function?

I'm thinking of buying one of these devices. I'm torn between the cheaper version with only DVI, and the HDMI version that also includes a D-Sub connector. The background: my display cards will support 2 monitors with D-Sub, but only one with DVI. Does anybody know if the D-Sub input will support 2560x1440?

And yes, I know DVI is sharper. But I've been running like this for years, and I really can't see much difference in sharpness between DVI and D-Sub.

Greg
Edited by groggy - 9/17/12 at 4:37pm

My Matrix Neo 270WQ was delivered yesterday (Monday) having ordered it last Tuesday (night) AEST. It was sent via DHL, but as DHL don't have a depot in Tasmania they hand it over to a local courier in Melbourne for the last leg of the journey. So although the monitor arrived in Melbourne on Saturday, it took until Monday to reach me. Not a bad effort for Korea to Tasmania.

On BCC's recommendation for my purpose I got the non-pixel-perfect with tempered glass and speakers. Speakers were not part of my requirement. and I'm not sure if tempered glass is such a good option if there is any light in the room (and dark screens/applications), but I'll change my themes and lights around and see what happens. The reflection from the screen is on par with the reflection from the bezel. The speakers are pretty poor, but I'm intending on using them for announcements and alerts so their quality is fairly irrelevant for my purpose.

So far I've only found 1 dead/stuck pixel. There are some odd blemishes in places which I can only assume is dust under the glass, but you can often only see them at certain angles ... they're even less noticeable than the stuck pixel.

Picture of the full screen {LEFT}

A closeup of the dodgy pixel, just above the leading 'a' in appear. {RIGHT}
As you'd expect, the bad pixel is quite tiny. Pictures taken with a 5MP Canon PSA590IS.

Like Rayyeter I've got plastic between the glass and bezel which is impossible to remove with even the sharpest of tweezers. I noticed this happening as I removed the protective plastic from the bezel, but the technique used doesn't appear to make any difference to the result. I really did want to avoid doing any dismantling of this monitor, but it seems I might have to remove the bezel to be rid of the plastic.


Perhaps a worse problem however, is a brown tint in the lower third of the screen, which becomes a dark smudge about 1" from the bottom.

Picture taken at minimum brightness.
As I need the resolution for programming and research I'm not sure yet if the tint is going to be a problem, other than being annoying.
A white (paper) page looks like the bottom of it has been aged in the sun. It can just be seen with a/my camera.
The tragedy of this problem is that the 5yo Dell it replaces has started to exhibit similar backlight issues, and was the initial reason I started to look for a replacement.

The buttons work, but barely have any relation to the labels.

From left to right the buttons are:

1. nothing
2. nothing
3. bright+
4. bright -
5. vol-
6. vol+
7. power

Strangely enough, the button labels are printed on tape which once removed show (slightly) more meaningful labels:

(Tape is temporarily stuck above it's previous position for comparison ... yes, I'll get around to removing the glue left by the tape )
As there is no OSD, the only confirmation that something has happened is a red flash from the normally green power LED. This gives about 40 levels of brightness, and about 50 levels of volume. It's at this point, when you're pushing buttons, that you wish the stand were more rigid. I would rate the stand as adequate. It could be better, but it's not that bad. Being a VESA mount is more important to me as I'm considering mounting the monitor on the wall at some stage, however the swivel and tilt on this stand are certainly good enough for now. Yes, it does tilt back.

The international adaptor supplied with the power supply is not suitable for Australia, as the pins are not thick enough for a standard power outlet to hold the weight of the adaptor and plug. As the input of the power supply is an IEC socket however, I simply used a spare AU/IEC cable out of my collection rather than the original. The power supply gets warm to touch at the output end, but not overly so. The monitor itself seems quite solid, the parts appear to fit well, and it runs a lot cooler than the Dell E248WFP it replaces. Both audio and DVI cables were included in the box, and for my purpose just that little bit too short ... I'll have to make some changes to suit, I suspect!

So, in conclusion, the resolution and clarity of the screen is quite stunning, and it's a pleasure to look at old themes and applications with a new pair of eyes, but I'm concerned about the reflection, the tint at the bottom of the screen, and the plastic caught under the bezel.

ps: the international adaptor is identical to this:
http://www.dragonext.com/all-in-one-stand-by-universal-world-travel-power-charger-adapter-converter-edm4.html

UPDATE 20121104
After a lot of frustrating communication with bigclothcraft this monitor has been returned at the sellers expense and has now been experiencing a "Clearance Delay" in Korean customs for a couple of weeks. Organising a pickup via DHL was a painful experience ... not going there. I found that the side effect of the brown smudge was that text on a white background could appear out of focus, and I was getting strain and headaches from it (I'm a sysadmin/developer not a gamer). Also, the monitor had the "power flicker" problem if the DVI cable was unplugged. This was apparently a more serious issue but I refused bigclothcraft's offer for replacement power-supply/adaptor/etc as it didn't address the issues. I do intend to purchase another monitor from bigclothcraft, however I might aim higher, and perhaps not get tempered glass this time around. Hopefully the monitor will get out of customs before then so bigclothcraft understands that I'm not talking about 'backlight bleed' (I think).
Edited by marcusbrutus - 11/3/12 at 4:41pm

Watch out everybody - these monitors aren't all that great. I have four with me now, and two have some serious issues. I just emailed bigclothcraft about it to see whether I can send them back for warranty or find some other solution.

Issue #1 : Highly noticeable dust in glass.

There is a very noticeable piece of dust in one of the displays I received recently, it is about 1mm in diameter and dark brown/black. I have taken a few closeups and a faraway shot just to show you how noticeable it is. bigclothcraft claims to have checked it in previous emails, but this one got through and I find that unacceptable.

Issue#2: Intermittent display issue on DVI connection.

As I said before I have had one of these monitors for well over a month now and it appeared to be working fine, however that wasn't the whole story. I have a GTX 590 and every once in a while on MATRIX NEO HQ 270WQ I would see the display stop responding and fade to black, and did some searching on the matter and found that people were having issues with monitors fading to black on the 590.

Shortly after, the issues stopped appearing.

However, two days ago while running in triple surround gaming it happened again, yet only to the one monitor and not the other two newer ones. I tried things that previously worked, such as unplugging the monitor completely and using a different port, but it was harder to get working that last time and still has the issue.

The complete description of the issue is that the monitor would halt on the last image, then quickly fade to black without further response. Unplugging the dvi and plugging it back it would work for a moment then it would reoccur within seconds. Unplugging the power and then waiting 20 seconds would give me a bit more time with it but it would eventually end up screwing up again in 30 seconds or 10 minutes.






Turning the computer off then on again sees the issue happen at the windows logo during boot or the winlogon screen.

I am convinced it is the monitor as I reconnected the monitor to another computer with two graphics cards and the issue came up again on that one also..

I'll let you guys know how this pans out, for the obvious issue with the dust in the screen and the faulty display control on the other screen and how bigclothcraft decides to handle the issue.


Edited by Phirebird - 9/21/12 at 9:34pm

Bought one Matrix Neo 270WQ multi from bigclothcraft, very fast shipping and perfect monitor. Very nice experience, coming from a samsung 22". I'm using it from one month and i'm very glad of my buying. I've compared with a dell 2711, can say same color, same definition, they look like the same.