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CM Spawn Firmware help

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post #1 of 7

7/31/12 at 8:48am

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fashric
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So I just got this mouse today and I'm loving the shape and feel of the mouse but I'm not enjoying the software at all

First the issue with Chrome and the driver software is quite unbelievable in this day and age and I shocked it hasn't been fixed already also I'm having problems with updating the firmware on the mouse. Every time I try to run an updater I get a message saying it has failed and to re plug in the mouse which has no effect on making it work. Anyways I have downloaded their firmware check software to check what version I'm actually on and I can't seem to figure out which number I should be looking at, so if anyone here has an idea please enlighten me thanks.

CPU	Motherboard	Graphics	RAM
i5-2500k@4.5GHz	ASUS P8Z68-V-PRO	7970	8gb Kingston HyperX
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial RealSSD C300	Crucial M4	External LG DVD+RW/DVD-RW/DVD-RAM	Corsair H100
OS	Monitor	Keyboard	Power
Windows 8 Professional x64	Samsung SyncMaster 2333SW	CM Storm Quick Fire TK	XFX 650W XXX Edition
Case	Mouse	Mouse Pad	Audio
CM Storm Stryker	CM Storm Recon	Steelseries Mass	Logitech G35
View all

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CPU	Motherboard	Graphics	RAM
i5-2500k@4.5GHz	ASUS P8Z68-V-PRO	7970	8gb Kingston HyperX
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial RealSSD C300	Crucial M4	External LG DVD+RW/DVD-RW/DVD-RAM	Corsair H100
OS	Monitor	Keyboard	Power
Windows 8 Professional x64	Samsung SyncMaster 2333SW	CM Storm Quick Fire TK	XFX 650W XXX Edition
Case	Mouse	Mouse Pad	Audio
CM Storm Stryker	CM Storm Recon	Steelseries Mass	Logitech G35
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post #2 of 7

7/31/12 at 9:29am

CMCarter
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You sure chrome is closed when running the updater? Is it extracted? Did you use Winrar?

Where did you download the firmware version or are you trying to do it from within the GUI?

What OS are you running?

post #3 of 7

7/31/12 at 9:43am

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fashric
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Location: Northampton
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Thanks for the reply. Yep I made sure Chrome is closed. I have tried both methods of updating using the standalone Updater.exe and the one that's included in the software and both exhibit the same problem. All downloaded from here http://www.cmstorm.com/en/products/peripherals/spawn/ and yes all extracted. I'm using Win 7 Professional 64 bit.

CPU	Motherboard	Graphics	RAM
i5-2500k@4.5GHz	ASUS P8Z68-V-PRO	7970	8gb Kingston HyperX
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial RealSSD C300	Crucial M4	External LG DVD+RW/DVD-RW/DVD-RAM	Corsair H100
OS	Monitor	Keyboard	Power
Windows 8 Professional x64	Samsung SyncMaster 2333SW	CM Storm Quick Fire TK	XFX 650W XXX Edition
Case	Mouse	Mouse Pad	Audio
CM Storm Stryker	CM Storm Recon	Steelseries Mass	Logitech G35
View all

hide details

CPU	Motherboard	Graphics	RAM
i5-2500k@4.5GHz	ASUS P8Z68-V-PRO	7970	8gb Kingston HyperX
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial RealSSD C300	Crucial M4	External LG DVD+RW/DVD-RW/DVD-RAM	Corsair H100
OS	Monitor	Keyboard	Power
Windows 8 Professional x64	Samsung SyncMaster 2333SW	CM Storm Quick Fire TK	XFX 650W XXX Edition
Case	Mouse	Mouse Pad	Audio
CM Storm Stryker	CM Storm Recon	Steelseries Mass	Logitech G35
View all

hide details

post #4 of 7

7/31/12 at 9:50am

CMCarter
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Location: OC, CA
Posts: 228
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Please try to use the latest firmware version found here:

http://www.coolermaster-usa.com/download.php?action=ViewDownload&id=328

To further assist you, hop on to live chat, @ coolermaster-usa.com (Please dont use chrome for this either, I KNOW I KNOW)

post #5 of 7

7/31/12 at 9:51am

Pentium4 531 overclocker
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Pentium_4_531_Overclocker 2,203 365,298 / 0 231 / 0
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Pentium_4_531_Overclocker	2,203	365,298 / 0	231 / 0

This might be the same problem I had with the Sentinel Advanced Z3r0-G Hook it up to a 32 bit system and see if it works. Thats what I had to do, i was freaking out because i had just though I bricked my mouse, but after some reading, I tried the firmware updater on my old XP machine and bam! it works:p

CPU	Motherboard	Graphics	RAM
Intel Core i7 860 [24/7 3.8GHz]	Asus P7P55D-E Deluxe rev.1	Sapphire ATI Radeon HD 5830 [1GB] (800/1200)	OCz Platinum DDR3 [4GB 2x2GB]
RAM	Hard Drive	Hard Drive	Hard Drive
Kingston HyperX GT DDR3 [4GB 2x2GB]	Western Digital Caviar Green 1TB	Western Digital Caviar Black 500GB	OCZ Vertex 2 120GB
Hard Drive	Optical Drive	Cooling	Cooling
Samsung 830 Series 128GB	MSI DH-24AAS-17 Internal DVD Writer [SATA]	Cooler Master 212 +	Arctic Cooling F12
Cooling	OS	OS	Monitor
3x Cooler Master R4 Blue LED fans (120mm)	Xubuntu 12.04 LTS 64 Bit	Windows 7 Professional 64 Bit	Asus VE247H
Monitor	Monitor	Keyboard	Power
Sharp Quattron 52"	ViewSonic 18"	OCz Alchemy Series Elixer Gaming keyboard	Corsair HX1050
Case	Mouse	Mouse Pad	Audio
"Night Sky" Antec 300 Gaming Case Modded	Cooler Master Sentinel Z3ro -G	loony toons mouse pad	Creative Labs Soundblaster X-Fi Xtrememusic
Other
NZXT Sleeved Blue LED Kit
View all

hide details

CPU	Motherboard	Graphics	RAM
Intel Core i7 860 [24/7 3.8GHz]	Asus P7P55D-E Deluxe rev.1	Sapphire ATI Radeon HD 5830 [1GB] (800/1200)	OCz Platinum DDR3 [4GB 2x2GB]
RAM	Hard Drive	Hard Drive	Hard Drive
Kingston HyperX GT DDR3 [4GB 2x2GB]	Western Digital Caviar Green 1TB	Western Digital Caviar Black 500GB	OCZ Vertex 2 120GB
Hard Drive	Optical Drive	Cooling	Cooling
Samsung 830 Series 128GB	MSI DH-24AAS-17 Internal DVD Writer [SATA]	Cooler Master 212 +	Arctic Cooling F12
Cooling	OS	OS	Monitor
3x Cooler Master R4 Blue LED fans (120mm)	Xubuntu 12.04 LTS 64 Bit	Windows 7 Professional 64 Bit	Asus VE247H
Monitor	Monitor	Keyboard	Power
Sharp Quattron 52"	ViewSonic 18"	OCz Alchemy Series Elixer Gaming keyboard	Corsair HX1050
Case	Mouse	Mouse Pad	Audio
"Night Sky" Antec 300 Gaming Case Modded	Cooler Master Sentinel Z3ro -G	loony toons mouse pad	Creative Labs Soundblaster X-Fi Xtrememusic
Other
NZXT Sleeved Blue LED Kit
View all

hide details

post #6 of 7

7/31/12 at 10:38am

Thread Starter

fashric
PC Gamer

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Location: Northampton
Posts: 1,441
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I tried it Windows 7 32 bit still had the same error. Now I've tried the firmware linked by CMCarter got the same error and the mouse is now completely dead..........fantastic

Ok managed to dig out my old laptop that still has a copy of Win XP on it and managed to revive the mouse and load the latest firmware on it. But my God that has taken me 4 hours of messing around just to update the mouse. Your software is a total and utter joke CM. I'm just glad my Quick Fire didn't need any software. I definitely won't be recommending the mouse to anyone in the near future (no matter how much I love the shape) until the software problems are fixed. A big thank you to Pentium4 531 overclocker

Edited by fashric - 7/31/12 at 10:55am

CPU	Motherboard	Graphics	RAM
i5-2500k@4.5GHz	ASUS P8Z68-V-PRO	7970	8gb Kingston HyperX
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial RealSSD C300	Crucial M4	External LG DVD+RW/DVD-RW/DVD-RAM	Corsair H100
OS	Monitor	Keyboard	Power
Windows 8 Professional x64	Samsung SyncMaster 2333SW	CM Storm Quick Fire TK	XFX 650W XXX Edition
Case	Mouse	Mouse Pad	Audio
CM Storm Stryker	CM Storm Recon	Steelseries Mass	Logitech G35
View all

hide details

CPU	Motherboard	Graphics	RAM
i5-2500k@4.5GHz	ASUS P8Z68-V-PRO	7970	8gb Kingston HyperX
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial RealSSD C300	Crucial M4	External LG DVD+RW/DVD-RW/DVD-RAM	Corsair H100
OS	Monitor	Keyboard	Power
Windows 8 Professional x64	Samsung SyncMaster 2333SW	CM Storm Quick Fire TK	XFX 650W XXX Edition
Case	Mouse	Mouse Pad	Audio
CM Storm Stryker	CM Storm Recon	Steelseries Mass	Logitech G35
View all

hide details

post #7 of 7

7/31/12 at 8:40pm

Pentium4 531 overclocker
Windows Wrangler

Joined: Sep 2009
Location: Richmond Hill, Ontario
Posts: 2,477
Rep: 67 (Unique: 61)
Reviews: 1
Folding Team Rank: 2,203
Name Team Rank Points / May Work Units / May

Pentium_4_531_Overclocker 2,203 365,298 / 0 231 / 0
Select All Posts By This User

Name	Team Rank	Points / May	Work Units / May
Pentium_4_531_Overclocker	2,203	365,298 / 0	231 / 0

No problem

i know that feeling, when you spend hours and hours trying to solve a problem only to finally get to a resolution. Achievement Unlocked

CPU	Motherboard	Graphics	RAM
Intel Core i7 860 [24/7 3.8GHz]	Asus P7P55D-E Deluxe rev.1	Sapphire ATI Radeon HD 5830 [1GB] (800/1200)	OCz Platinum DDR3 [4GB 2x2GB]
RAM	Hard Drive	Hard Drive	Hard Drive
Kingston HyperX GT DDR3 [4GB 2x2GB]	Western Digital Caviar Green 1TB	Western Digital Caviar Black 500GB	OCZ Vertex 2 120GB
Hard Drive	Optical Drive	Cooling	Cooling
Samsung 830 Series 128GB	MSI DH-24AAS-17 Internal DVD Writer [SATA]	Cooler Master 212 +	Arctic Cooling F12
Cooling	OS	OS	Monitor
3x Cooler Master R4 Blue LED fans (120mm)	Xubuntu 12.04 LTS 64 Bit	Windows 7 Professional 64 Bit	Asus VE247H
Monitor	Monitor	Keyboard	Power
Sharp Quattron 52"	ViewSonic 18"	OCz Alchemy Series Elixer Gaming keyboard	Corsair HX1050
Case	Mouse	Mouse Pad	Audio
"Night Sky" Antec 300 Gaming Case Modded	Cooler Master Sentinel Z3ro -G	loony toons mouse pad	Creative Labs Soundblaster X-Fi Xtrememusic
Other
NZXT Sleeved Blue LED Kit
View all

hide details

CPU	Motherboard	Graphics	RAM
Intel Core i7 860 [24/7 3.8GHz]	Asus P7P55D-E Deluxe rev.1	Sapphire ATI Radeon HD 5830 [1GB] (800/1200)	OCz Platinum DDR3 [4GB 2x2GB]
RAM	Hard Drive	Hard Drive	Hard Drive
Kingston HyperX GT DDR3 [4GB 2x2GB]	Western Digital Caviar Green 1TB	Western Digital Caviar Black 500GB	OCZ Vertex 2 120GB
Hard Drive	Optical Drive	Cooling	Cooling
Samsung 830 Series 128GB	MSI DH-24AAS-17 Internal DVD Writer [SATA]	Cooler Master 212 +	Arctic Cooling F12
Cooling	OS	OS	Monitor
3x Cooler Master R4 Blue LED fans (120mm)	Xubuntu 12.04 LTS 64 Bit	Windows 7 Professional 64 Bit	Asus VE247H
Monitor	Monitor	Keyboard	Power
Sharp Quattron 52"	ViewSonic 18"	OCz Alchemy Series Elixer Gaming keyboard	Corsair HX1050
Case	Mouse	Mouse Pad	Audio
"Night Sky" Antec 300 Gaming Case Modded	Cooler Master Sentinel Z3ro -G	loony toons mouse pad	Creative Labs Soundblaster X-Fi Xtrememusic
Other
NZXT Sleeved Blue LED Kit
View all

hide details

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