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Problem with FC8

post #1 of 25
Thread Starter 
Not getting an answer in Post Sales so....
I have a FC8 that channel 5 is not functioning correctly. It will not turn off completely, or change speed of fan at all.
What I want to know if there is a fix for this, I'm willing to solder or swap parts if possible, I don't want to take my rig down for weeks waiting on a replacement. I'd be willing to do the work myself if provided with parts and if it works it works, if it doesn't it doesn't. No sense scrapping a whole unit for one channel.
Merlin
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Merlin
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post #2 of 25
Thread Starter 
So I'm going to take a wild guess and say Lamptron doesn't actually monitor this forum.
Merlin
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Hard DriveCoolingCoolingCooling
Western Digital WD Black WD1002FAEX 1TB 7200 RPM Raystorm cpu block Alphacool NexXxoS UT60 Full Copper 480mm  Alphacool NexXxoS UT60 Full Copper 480mm  
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Merlin
(18 items)
 
  
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Hard DriveCoolingCoolingCooling
Western Digital WD Black WD1002FAEX 1TB 7200 RPM Raystorm cpu block Alphacool NexXxoS UT60 Full Copper 480mm  Alphacool NexXxoS UT60 Full Copper 480mm  
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post #3 of 25
Quote:
Originally Posted by mandrix View Post

So I'm going to take a wild guess and say Lamptron doesn't actually monitor this forum.

tongue.gif
Well I guess they are supposed be slow, very slow but effective and high quality stuff nonetheless.

Actually from Spawne32's profile it looks like he logged in about 2 days ago, so should have had enough time to respond to you. headscratch.gif maybe he's just waiting for the website to go from under construction to fully functional? I am actually waiting for him to get back to me as well. Give him some time, he's a nice guy, I am sure he will get back to us.smile.gif
Edited by TheBirdman74 - 8/5/12 at 1:45pm
    
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post #4 of 25
Thread Starter 
Sure. I'm not going anywhere. I wasn't sure if Lamptron actually read these posts or not. smile.gif
Merlin
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Hard DriveCoolingCoolingCooling
Western Digital WD Black WD1002FAEX 1TB 7200 RPM Raystorm cpu block Alphacool NexXxoS UT60 Full Copper 480mm  Alphacool NexXxoS UT60 Full Copper 480mm  
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Merlin
(18 items)
 
  
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3770K Gigabyte GA-Z77X-UD5H PowerColor AX7950 3GBD5-2DHPP PowerColor AX7950 3GBD5-2DH 
RAMRAMHard DriveHard Drive
Kingston HyperX KHX1600C9D3T1K2/8GX  Kingston HyperX KHX1600C9D3T1K2/8GX  SAMSUNG 830 Series MZ-7PC128N/AM x 3 Seagate Barracuda ST2000DM001 2TB 7200 RPM 
Hard DriveCoolingCoolingCooling
Western Digital WD Black WD1002FAEX 1TB 7200 RPM Raystorm cpu block Alphacool NexXxoS UT60 Full Copper 480mm  Alphacool NexXxoS UT60 Full Copper 480mm  
CoolingCoolingOSMonitor
Swiftech MCP35x Aqua Computer Aquaero 5 Pro Windows 7 Professional Samsung SMS27A350H 
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SeaSonic Platinum 1000 Case Labs SM8 
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post #5 of 25
Just swamped with work, sorry about that. Unfortunately they dont give me or release technical schematics that would be any sort of help in this situation, the only solution we offer for this sort of problem is an RMA. Which is of course a free replacement and typically doesnt require the return of your broken unit.
post #6 of 25
Thread Starter 
I guess replacement would be cool, as now 2 channels won't shut off.
Merlin
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3770K Gigabyte GA-Z77X-UD5H PowerColor AX7950 3GBD5-2DHPP PowerColor AX7950 3GBD5-2DH 
RAMRAMHard DriveHard Drive
Kingston HyperX KHX1600C9D3T1K2/8GX  Kingston HyperX KHX1600C9D3T1K2/8GX  SAMSUNG 830 Series MZ-7PC128N/AM x 3 Seagate Barracuda ST2000DM001 2TB 7200 RPM 
Hard DriveCoolingCoolingCooling
Western Digital WD Black WD1002FAEX 1TB 7200 RPM Raystorm cpu block Alphacool NexXxoS UT60 Full Copper 480mm  Alphacool NexXxoS UT60 Full Copper 480mm  
CoolingCoolingOSMonitor
Swiftech MCP35x Aqua Computer Aquaero 5 Pro Windows 7 Professional Samsung SMS27A350H 
PowerCase
SeaSonic Platinum 1000 Case Labs SM8 
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Merlin
(18 items)
 
  
CPUMotherboardGraphicsGraphics
3770K Gigabyte GA-Z77X-UD5H PowerColor AX7950 3GBD5-2DHPP PowerColor AX7950 3GBD5-2DH 
RAMRAMHard DriveHard Drive
Kingston HyperX KHX1600C9D3T1K2/8GX  Kingston HyperX KHX1600C9D3T1K2/8GX  SAMSUNG 830 Series MZ-7PC128N/AM x 3 Seagate Barracuda ST2000DM001 2TB 7200 RPM 
Hard DriveCoolingCoolingCooling
Western Digital WD Black WD1002FAEX 1TB 7200 RPM Raystorm cpu block Alphacool NexXxoS UT60 Full Copper 480mm  Alphacool NexXxoS UT60 Full Copper 480mm  
CoolingCoolingOSMonitor
Swiftech MCP35x Aqua Computer Aquaero 5 Pro Windows 7 Professional Samsung SMS27A350H 
PowerCase
SeaSonic Platinum 1000 Case Labs SM8 
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post #7 of 25
Quote:
Originally Posted by Spawne32 View Post

Just swamped with work, sorry about that. Unfortunately they dont give me or release technical schematics that would be any sort of help in this situation, the only solution we offer for this sort of problem is an RMA. Which is of course a free replacement and typically doesnt require the return of your broken unit.

What about my one Spawne? any news I should be excited about? never got a reply to the email but still looking forward to it. biggrin.gif
    
CPUMotherboardGraphicsRAM
i7 920 @ 4GHz w/ HT on GIGABYTE GA-EX58 EVGA GTX465 vanilla Unlocked / GTX470 @ 820Mhz G.Skill 6GB 1333Mhz 
Hard DriveCoolingOSPower
WD Blue Caviar 1TB Crosair H70  Windows 7 Bill Gates Edition Corsair TX750W 
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CPUMotherboardGraphicsRAM
i7 920 @ 4GHz w/ HT on GIGABYTE GA-EX58 EVGA GTX465 vanilla Unlocked / GTX470 @ 820Mhz G.Skill 6GB 1333Mhz 
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WD Blue Caviar 1TB Crosair H70  Windows 7 Bill Gates Edition Corsair TX750W 
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post #8 of 25
Thread Starter 
Well I sent an email and heard back from a rep, he sent me an RMA form so....wait and see I guess. Now that I have 2 channels misbehaving it's worthwhile to swap it out for sure. Visual inspection of my FC8 shows absolutely nothing, no obvious shorts or burned caps.
Anyone have an idea how long it takes the RMA process with Lamptron?
Merlin
(18 items)
 
  
CPUMotherboardGraphicsGraphics
3770K Gigabyte GA-Z77X-UD5H PowerColor AX7950 3GBD5-2DHPP PowerColor AX7950 3GBD5-2DH 
RAMRAMHard DriveHard Drive
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Hard DriveCoolingCoolingCooling
Western Digital WD Black WD1002FAEX 1TB 7200 RPM Raystorm cpu block Alphacool NexXxoS UT60 Full Copper 480mm  Alphacool NexXxoS UT60 Full Copper 480mm  
CoolingCoolingOSMonitor
Swiftech MCP35x Aqua Computer Aquaero 5 Pro Windows 7 Professional Samsung SMS27A350H 
PowerCase
SeaSonic Platinum 1000 Case Labs SM8 
  hide details  
Reply
Merlin
(18 items)
 
  
CPUMotherboardGraphicsGraphics
3770K Gigabyte GA-Z77X-UD5H PowerColor AX7950 3GBD5-2DHPP PowerColor AX7950 3GBD5-2DH 
RAMRAMHard DriveHard Drive
Kingston HyperX KHX1600C9D3T1K2/8GX  Kingston HyperX KHX1600C9D3T1K2/8GX  SAMSUNG 830 Series MZ-7PC128N/AM x 3 Seagate Barracuda ST2000DM001 2TB 7200 RPM 
Hard DriveCoolingCoolingCooling
Western Digital WD Black WD1002FAEX 1TB 7200 RPM Raystorm cpu block Alphacool NexXxoS UT60 Full Copper 480mm  Alphacool NexXxoS UT60 Full Copper 480mm  
CoolingCoolingOSMonitor
Swiftech MCP35x Aqua Computer Aquaero 5 Pro Windows 7 Professional Samsung SMS27A350H 
PowerCase
SeaSonic Platinum 1000 Case Labs SM8 
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Reply
post #9 of 25
I am your rep mandrix. wink.gif
post #10 of 25
Thread Starter 
Quote:
Originally Posted by Spawne32 View Post

I am your rep mandrix. wink.gif
Great! Will you answer my question, then?
Merlin
(18 items)
 
  
CPUMotherboardGraphicsGraphics
3770K Gigabyte GA-Z77X-UD5H PowerColor AX7950 3GBD5-2DHPP PowerColor AX7950 3GBD5-2DH 
RAMRAMHard DriveHard Drive
Kingston HyperX KHX1600C9D3T1K2/8GX  Kingston HyperX KHX1600C9D3T1K2/8GX  SAMSUNG 830 Series MZ-7PC128N/AM x 3 Seagate Barracuda ST2000DM001 2TB 7200 RPM 
Hard DriveCoolingCoolingCooling
Western Digital WD Black WD1002FAEX 1TB 7200 RPM Raystorm cpu block Alphacool NexXxoS UT60 Full Copper 480mm  Alphacool NexXxoS UT60 Full Copper 480mm  
CoolingCoolingOSMonitor
Swiftech MCP35x Aqua Computer Aquaero 5 Pro Windows 7 Professional Samsung SMS27A350H 
PowerCase
SeaSonic Platinum 1000 Case Labs SM8 
  hide details  
Reply
Merlin
(18 items)
 
  
CPUMotherboardGraphicsGraphics
3770K Gigabyte GA-Z77X-UD5H PowerColor AX7950 3GBD5-2DHPP PowerColor AX7950 3GBD5-2DH 
RAMRAMHard DriveHard Drive
Kingston HyperX KHX1600C9D3T1K2/8GX  Kingston HyperX KHX1600C9D3T1K2/8GX  SAMSUNG 830 Series MZ-7PC128N/AM x 3 Seagate Barracuda ST2000DM001 2TB 7200 RPM 
Hard DriveCoolingCoolingCooling
Western Digital WD Black WD1002FAEX 1TB 7200 RPM Raystorm cpu block Alphacool NexXxoS UT60 Full Copper 480mm  Alphacool NexXxoS UT60 Full Copper 480mm  
CoolingCoolingOSMonitor
Swiftech MCP35x Aqua Computer Aquaero 5 Pro Windows 7 Professional Samsung SMS27A350H 
PowerCase
SeaSonic Platinum 1000 Case Labs SM8 
  hide details  
Reply
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