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Another "Asus RMA story" - Page 3

post #21 of 42

8/4/12 at 11:55pm

truckerguy
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if that cpu is a box cpu AMD will rma it

Motherboard	Graphics	RAM	RAM
Asus Sbertooth	Asus GTX 570	G.SKILL Ares Series DDR3 1866 (PC3 14900)	G.SKILL Ares Series DDR3 1866 (PC3 14900)
Hard Drive	Optical Drive	Optical Drive	Cooling
Mushkin Enhanced Chronos MKNSSDCR180GB	SAMSUNG CD/DVD Burner 22X DVD+R 8X DVD+RW	Sony BDUx10	Ibuypower AMD AM3 CPU Watercooling All-in-one s...
OS	Monitor	Keyboard	Power
Windows 7 PRO 32 bit	Dell ST2320LF 23-Inch Widescreen Flat Panel LCD...	GIGABYTE GK-K6800	OCZ OCZ850GXSSLI GameXStream 850W
Case	Mouse	Audio
ENERMAX FULMO Advance ECA892AG-BL	GIGABYTE GM-M6800 Noble	Sony SRS-DB500 2.1 Portable Speakers
View all

hide details

Motherboard	Graphics	RAM	RAM
Asus Sbertooth	Asus GTX 570	G.SKILL Ares Series DDR3 1866 (PC3 14900)	G.SKILL Ares Series DDR3 1866 (PC3 14900)
Hard Drive	Optical Drive	Optical Drive	Cooling
Mushkin Enhanced Chronos MKNSSDCR180GB	SAMSUNG CD/DVD Burner 22X DVD+R 8X DVD+RW	Sony BDUx10	Ibuypower AMD AM3 CPU Watercooling All-in-one s...
OS	Monitor	Keyboard	Power
Windows 7 PRO 32 bit	Dell ST2320LF 23-Inch Widescreen Flat Panel LCD...	GIGABYTE GK-K6800	OCZ OCZ850GXSSLI GameXStream 850W
Case	Mouse	Audio
ENERMAX FULMO Advance ECA892AG-BL	GIGABYTE GM-M6800 Noble	Sony SRS-DB500 2.1 Portable Speakers
View all

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post #22 of 42

8/4/12 at 11:59pm

truckerguy
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Posts: 3,569
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if you have a box edition cpu AMD will rma it

Motherboard	Graphics	RAM	RAM
Asus Sbertooth	Asus GTX 570	G.SKILL Ares Series DDR3 1866 (PC3 14900)	G.SKILL Ares Series DDR3 1866 (PC3 14900)
Hard Drive	Optical Drive	Optical Drive	Cooling
Mushkin Enhanced Chronos MKNSSDCR180GB	SAMSUNG CD/DVD Burner 22X DVD+R 8X DVD+RW	Sony BDUx10	Ibuypower AMD AM3 CPU Watercooling All-in-one s...
OS	Monitor	Keyboard	Power
Windows 7 PRO 32 bit	Dell ST2320LF 23-Inch Widescreen Flat Panel LCD...	GIGABYTE GK-K6800	OCZ OCZ850GXSSLI GameXStream 850W
Case	Mouse	Audio
ENERMAX FULMO Advance ECA892AG-BL	GIGABYTE GM-M6800 Noble	Sony SRS-DB500 2.1 Portable Speakers
View all

hide details

Motherboard	Graphics	RAM	RAM
Asus Sbertooth	Asus GTX 570	G.SKILL Ares Series DDR3 1866 (PC3 14900)	G.SKILL Ares Series DDR3 1866 (PC3 14900)
Hard Drive	Optical Drive	Optical Drive	Cooling
Mushkin Enhanced Chronos MKNSSDCR180GB	SAMSUNG CD/DVD Burner 22X DVD+R 8X DVD+RW	Sony BDUx10	Ibuypower AMD AM3 CPU Watercooling All-in-one s...
OS	Monitor	Keyboard	Power
Windows 7 PRO 32 bit	Dell ST2320LF 23-Inch Widescreen Flat Panel LCD...	GIGABYTE GK-K6800	OCZ OCZ850GXSSLI GameXStream 850W
Case	Mouse	Audio
ENERMAX FULMO Advance ECA892AG-BL	GIGABYTE GM-M6800 Noble	Sony SRS-DB500 2.1 Portable Speakers
View all

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post #23 of 42

8/5/12 at 12:14am

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Fateful_Ikkou
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Quote:

Originally Posted by truckerguy

if you have a box edition cpu AMD will rma it

If I'm not mistaken if you use an Aftermarket heatsink it voids your warranty.

CPU	Motherboard	Graphics	RAM
I7 3770K @4.0Ghz	Asus Maximus IV Extreme-Z Z68	EVGA GTX670 SC+ 4GB	Corsair Vengeance 8GB 1866Mhz
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial M4 64GB	SAMSUNG Spinpoint M8 1TB	HP dvd1270 RW w/Lightscribe	Fans: 7x (120mm) 2x (140mm)
OS	Power	Case	Audio
Windows 7 Home Premium 64-Bit	Antec TP-750W	NZXT Tempest Evo (Modded)	Asus Xonar DGX 5.1
Other	Other
Scythe Kaze Master Pro 5.25 Fan Controller	Thermaltake Max 5 Duo SSD/HDD Rack
View all

CPU	Motherboard	Graphics	RAM
AMD Athlon X64 X2 TK-53	KBC Version 71.28	ATI Radeon X1200	2GB HyniX DDR2 667Mhz
Hard Drive	Optical Drive	OS	Monitor
G.Skill Sniper II 60GB	Toshiba CD-RW/DVD-R	Windows 7 Home Premium 32Bit	15" 1600x1200 720P 60Hz
Keyboard	Power	Case	Mouse
Generic Keyboard	Integrated PSU	Compaq 6515b	Generic Touch Pad
Mouse Pad
N/A
View all

hide details

CPU	Motherboard	Graphics	RAM
I7 3770K @4.0Ghz	Asus Maximus IV Extreme-Z Z68	EVGA GTX670 SC+ 4GB	Corsair Vengeance 8GB 1866Mhz
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial M4 64GB	SAMSUNG Spinpoint M8 1TB	HP dvd1270 RW w/Lightscribe	Fans: 7x (120mm) 2x (140mm)
OS	Power	Case	Audio
Windows 7 Home Premium 64-Bit	Antec TP-750W	NZXT Tempest Evo (Modded)	Asus Xonar DGX 5.1
Other	Other
Scythe Kaze Master Pro 5.25 Fan Controller	Thermaltake Max 5 Duo SSD/HDD Rack
View all

CPU	Motherboard	Graphics	RAM
AMD Athlon X64 X2 TK-53	KBC Version 71.28	ATI Radeon X1200	2GB HyniX DDR2 667Mhz
Hard Drive	Optical Drive	OS	Monitor
G.Skill Sniper II 60GB	Toshiba CD-RW/DVD-R	Windows 7 Home Premium 32Bit	15" 1600x1200 720P 60Hz
Keyboard	Power	Case	Mouse
Generic Keyboard	Integrated PSU	Compaq 6515b	Generic Touch Pad
Mouse Pad
N/A
View all

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post #24 of 42

8/5/12 at 12:59am

truckerguy
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no Ive rma my 1090T no problem if thier is no hot spots on it burned areas bent or missing pins your good to go took 6 days from the frist email I got back from them till I had a new cpu and they pay the shipping

Motherboard	Graphics	RAM	RAM
Asus Sbertooth	Asus GTX 570	G.SKILL Ares Series DDR3 1866 (PC3 14900)	G.SKILL Ares Series DDR3 1866 (PC3 14900)
Hard Drive	Optical Drive	Optical Drive	Cooling
Mushkin Enhanced Chronos MKNSSDCR180GB	SAMSUNG CD/DVD Burner 22X DVD+R 8X DVD+RW	Sony BDUx10	Ibuypower AMD AM3 CPU Watercooling All-in-one s...
OS	Monitor	Keyboard	Power
Windows 7 PRO 32 bit	Dell ST2320LF 23-Inch Widescreen Flat Panel LCD...	GIGABYTE GK-K6800	OCZ OCZ850GXSSLI GameXStream 850W
Case	Mouse	Audio
ENERMAX FULMO Advance ECA892AG-BL	GIGABYTE GM-M6800 Noble	Sony SRS-DB500 2.1 Portable Speakers
View all

hide details

Motherboard	Graphics	RAM	RAM
Asus Sbertooth	Asus GTX 570	G.SKILL Ares Series DDR3 1866 (PC3 14900)	G.SKILL Ares Series DDR3 1866 (PC3 14900)
Hard Drive	Optical Drive	Optical Drive	Cooling
Mushkin Enhanced Chronos MKNSSDCR180GB	SAMSUNG CD/DVD Burner 22X DVD+R 8X DVD+RW	Sony BDUx10	Ibuypower AMD AM3 CPU Watercooling All-in-one s...
OS	Monitor	Keyboard	Power
Windows 7 PRO 32 bit	Dell ST2320LF 23-Inch Widescreen Flat Panel LCD...	GIGABYTE GK-K6800	OCZ OCZ850GXSSLI GameXStream 850W
Case	Mouse	Audio
ENERMAX FULMO Advance ECA892AG-BL	GIGABYTE GM-M6800 Noble	Sony SRS-DB500 2.1 Portable Speakers
View all

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post #25 of 42

8/5/12 at 1:01am

The_chemist21
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Location: East Coast
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Quote:

Originally Posted by Fateful_Ikkou

If I'm not mistaken if you use an Aftermarket heatsink it voids your warranty.

how would they know if you are using an aftermarket heatsink?

post #26 of 42

8/5/12 at 1:02am

truckerguy
PC Gamer

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Location: Elkhart,IN
Posts: 3,569
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They never asked me what HSF I use Im on water

Motherboard	Graphics	RAM	RAM
Asus Sbertooth	Asus GTX 570	G.SKILL Ares Series DDR3 1866 (PC3 14900)	G.SKILL Ares Series DDR3 1866 (PC3 14900)
Hard Drive	Optical Drive	Optical Drive	Cooling
Mushkin Enhanced Chronos MKNSSDCR180GB	SAMSUNG CD/DVD Burner 22X DVD+R 8X DVD+RW	Sony BDUx10	Ibuypower AMD AM3 CPU Watercooling All-in-one s...
OS	Monitor	Keyboard	Power
Windows 7 PRO 32 bit	Dell ST2320LF 23-Inch Widescreen Flat Panel LCD...	GIGABYTE GK-K6800	OCZ OCZ850GXSSLI GameXStream 850W
Case	Mouse	Audio
ENERMAX FULMO Advance ECA892AG-BL	GIGABYTE GM-M6800 Noble	Sony SRS-DB500 2.1 Portable Speakers
View all

hide details

Motherboard	Graphics	RAM	RAM
Asus Sbertooth	Asus GTX 570	G.SKILL Ares Series DDR3 1866 (PC3 14900)	G.SKILL Ares Series DDR3 1866 (PC3 14900)
Hard Drive	Optical Drive	Optical Drive	Cooling
Mushkin Enhanced Chronos MKNSSDCR180GB	SAMSUNG CD/DVD Burner 22X DVD+R 8X DVD+RW	Sony BDUx10	Ibuypower AMD AM3 CPU Watercooling All-in-one s...
OS	Monitor	Keyboard	Power
Windows 7 PRO 32 bit	Dell ST2320LF 23-Inch Widescreen Flat Panel LCD...	GIGABYTE GK-K6800	OCZ OCZ850GXSSLI GameXStream 850W
Case	Mouse	Audio
ENERMAX FULMO Advance ECA892AG-BL	GIGABYTE GM-M6800 Noble	Sony SRS-DB500 2.1 Portable Speakers
View all

hide details

post #27 of 42

8/5/12 at 1:03am

Thread Starter

Fateful_Ikkou
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Location: Pineville, Lousiana
Posts: 2,139
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Quote:

Originally Posted by The_chemist21

how would they know if you are using an aftermarket heatsink?

dunno, just repeating what I saw/heard.

Quote:

Originally Posted by truckerguy

They never asked me what HSF I use Im on water

Hmm, I guess I'll be attempting to RMA that cpu sometime soon then.

CPU	Motherboard	Graphics	RAM
I7 3770K @4.0Ghz	Asus Maximus IV Extreme-Z Z68	EVGA GTX670 SC+ 4GB	Corsair Vengeance 8GB 1866Mhz
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial M4 64GB	SAMSUNG Spinpoint M8 1TB	HP dvd1270 RW w/Lightscribe	Fans: 7x (120mm) 2x (140mm)
OS	Power	Case	Audio
Windows 7 Home Premium 64-Bit	Antec TP-750W	NZXT Tempest Evo (Modded)	Asus Xonar DGX 5.1
Other	Other
Scythe Kaze Master Pro 5.25 Fan Controller	Thermaltake Max 5 Duo SSD/HDD Rack
View all

CPU	Motherboard	Graphics	RAM
AMD Athlon X64 X2 TK-53	KBC Version 71.28	ATI Radeon X1200	2GB HyniX DDR2 667Mhz
Hard Drive	Optical Drive	OS	Monitor
G.Skill Sniper II 60GB	Toshiba CD-RW/DVD-R	Windows 7 Home Premium 32Bit	15" 1600x1200 720P 60Hz
Keyboard	Power	Case	Mouse
Generic Keyboard	Integrated PSU	Compaq 6515b	Generic Touch Pad
Mouse Pad
N/A
View all

hide details

CPU	Motherboard	Graphics	RAM
I7 3770K @4.0Ghz	Asus Maximus IV Extreme-Z Z68	EVGA GTX670 SC+ 4GB	Corsair Vengeance 8GB 1866Mhz
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial M4 64GB	SAMSUNG Spinpoint M8 1TB	HP dvd1270 RW w/Lightscribe	Fans: 7x (120mm) 2x (140mm)
OS	Power	Case	Audio
Windows 7 Home Premium 64-Bit	Antec TP-750W	NZXT Tempest Evo (Modded)	Asus Xonar DGX 5.1
Other	Other
Scythe Kaze Master Pro 5.25 Fan Controller	Thermaltake Max 5 Duo SSD/HDD Rack
View all

CPU	Motherboard	Graphics	RAM
AMD Athlon X64 X2 TK-53	KBC Version 71.28	ATI Radeon X1200	2GB HyniX DDR2 667Mhz
Hard Drive	Optical Drive	OS	Monitor
G.Skill Sniper II 60GB	Toshiba CD-RW/DVD-R	Windows 7 Home Premium 32Bit	15" 1600x1200 720P 60Hz
Keyboard	Power	Case	Mouse
Generic Keyboard	Integrated PSU	Compaq 6515b	Generic Touch Pad
Mouse Pad
N/A
View all

hide details

post #28 of 42

8/5/12 at 1:08am

truckerguy
PC Gamer

Joined: Jan 2012
Location: Elkhart,IN
Posts: 3,569
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Trader Rating: 9
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if its under 3 years old email them they have pictures up of cpu's that warenty dosent cover

Motherboard	Graphics	RAM	RAM
Asus Sbertooth	Asus GTX 570	G.SKILL Ares Series DDR3 1866 (PC3 14900)	G.SKILL Ares Series DDR3 1866 (PC3 14900)
Hard Drive	Optical Drive	Optical Drive	Cooling
Mushkin Enhanced Chronos MKNSSDCR180GB	SAMSUNG CD/DVD Burner 22X DVD+R 8X DVD+RW	Sony BDUx10	Ibuypower AMD AM3 CPU Watercooling All-in-one s...
OS	Monitor	Keyboard	Power
Windows 7 PRO 32 bit	Dell ST2320LF 23-Inch Widescreen Flat Panel LCD...	GIGABYTE GK-K6800	OCZ OCZ850GXSSLI GameXStream 850W
Case	Mouse	Audio
ENERMAX FULMO Advance ECA892AG-BL	GIGABYTE GM-M6800 Noble	Sony SRS-DB500 2.1 Portable Speakers
View all

hide details

Motherboard	Graphics	RAM	RAM
Asus Sbertooth	Asus GTX 570	G.SKILL Ares Series DDR3 1866 (PC3 14900)	G.SKILL Ares Series DDR3 1866 (PC3 14900)
Hard Drive	Optical Drive	Optical Drive	Cooling
Mushkin Enhanced Chronos MKNSSDCR180GB	SAMSUNG CD/DVD Burner 22X DVD+R 8X DVD+RW	Sony BDUx10	Ibuypower AMD AM3 CPU Watercooling All-in-one s...
OS	Monitor	Keyboard	Power
Windows 7 PRO 32 bit	Dell ST2320LF 23-Inch Widescreen Flat Panel LCD...	GIGABYTE GK-K6800	OCZ OCZ850GXSSLI GameXStream 850W
Case	Mouse	Audio
ENERMAX FULMO Advance ECA892AG-BL	GIGABYTE GM-M6800 Noble	Sony SRS-DB500 2.1 Portable Speakers
View all

hide details

post #29 of 42

8/5/12 at 1:54am

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Fateful_Ikkou
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Location: Pineville, Lousiana
Posts: 2,139
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Quote:

Originally Posted by truckerguy

if its under 3 years old email them they have pictures up of cpu's that warenty dosent cover

lol their RMA service is down for maintenance.

http://maintenance.amd.com/maintenance-rma/

CPU	Motherboard	Graphics	RAM
I7 3770K @4.0Ghz	Asus Maximus IV Extreme-Z Z68	EVGA GTX670 SC+ 4GB	Corsair Vengeance 8GB 1866Mhz
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial M4 64GB	SAMSUNG Spinpoint M8 1TB	HP dvd1270 RW w/Lightscribe	Fans: 7x (120mm) 2x (140mm)
OS	Power	Case	Audio
Windows 7 Home Premium 64-Bit	Antec TP-750W	NZXT Tempest Evo (Modded)	Asus Xonar DGX 5.1
Other	Other
Scythe Kaze Master Pro 5.25 Fan Controller	Thermaltake Max 5 Duo SSD/HDD Rack
View all

CPU	Motherboard	Graphics	RAM
AMD Athlon X64 X2 TK-53	KBC Version 71.28	ATI Radeon X1200	2GB HyniX DDR2 667Mhz
Hard Drive	Optical Drive	OS	Monitor
G.Skill Sniper II 60GB	Toshiba CD-RW/DVD-R	Windows 7 Home Premium 32Bit	15" 1600x1200 720P 60Hz
Keyboard	Power	Case	Mouse
Generic Keyboard	Integrated PSU	Compaq 6515b	Generic Touch Pad
Mouse Pad
N/A
View all

hide details

CPU	Motherboard	Graphics	RAM
I7 3770K @4.0Ghz	Asus Maximus IV Extreme-Z Z68	EVGA GTX670 SC+ 4GB	Corsair Vengeance 8GB 1866Mhz
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial M4 64GB	SAMSUNG Spinpoint M8 1TB	HP dvd1270 RW w/Lightscribe	Fans: 7x (120mm) 2x (140mm)
OS	Power	Case	Audio
Windows 7 Home Premium 64-Bit	Antec TP-750W	NZXT Tempest Evo (Modded)	Asus Xonar DGX 5.1
Other	Other
Scythe Kaze Master Pro 5.25 Fan Controller	Thermaltake Max 5 Duo SSD/HDD Rack
View all

CPU	Motherboard	Graphics	RAM
AMD Athlon X64 X2 TK-53	KBC Version 71.28	ATI Radeon X1200	2GB HyniX DDR2 667Mhz
Hard Drive	Optical Drive	OS	Monitor
G.Skill Sniper II 60GB	Toshiba CD-RW/DVD-R	Windows 7 Home Premium 32Bit	15" 1600x1200 720P 60Hz
Keyboard	Power	Case	Mouse
Generic Keyboard	Integrated PSU	Compaq 6515b	Generic Touch Pad
Mouse Pad
N/A
View all

hide details

post #30 of 42

8/6/12 at 1:12am

Thread Starter

Fateful_Ikkou
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Joined: Mar 2011
Location: Pineville, Lousiana
Posts: 2,139
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I got an automated "feedback" email from asus support today telling me that they had "repaired" my motherboard and they wanted me to leave feedback telling them how my experience was. First off, how do they deem sending me the same broken motherboard back as "repaired", second of all how do you fix a "warped motherboard". You can't fix a warped motherboard because thermal expansion will ruin any repairs they do in this instance.

edit:
I lied, I got the feedback email yesterday. My bad.

CPU	Motherboard	Graphics	RAM
I7 3770K @4.0Ghz	Asus Maximus IV Extreme-Z Z68	EVGA GTX670 SC+ 4GB	Corsair Vengeance 8GB 1866Mhz
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial M4 64GB	SAMSUNG Spinpoint M8 1TB	HP dvd1270 RW w/Lightscribe	Fans: 7x (120mm) 2x (140mm)
OS	Power	Case	Audio
Windows 7 Home Premium 64-Bit	Antec TP-750W	NZXT Tempest Evo (Modded)	Asus Xonar DGX 5.1
Other	Other
Scythe Kaze Master Pro 5.25 Fan Controller	Thermaltake Max 5 Duo SSD/HDD Rack
View all

CPU	Motherboard	Graphics	RAM
AMD Athlon X64 X2 TK-53	KBC Version 71.28	ATI Radeon X1200	2GB HyniX DDR2 667Mhz
Hard Drive	Optical Drive	OS	Monitor
G.Skill Sniper II 60GB	Toshiba CD-RW/DVD-R	Windows 7 Home Premium 32Bit	15" 1600x1200 720P 60Hz
Keyboard	Power	Case	Mouse
Generic Keyboard	Integrated PSU	Compaq 6515b	Generic Touch Pad
Mouse Pad
N/A
View all

hide details

CPU	Motherboard	Graphics	RAM
I7 3770K @4.0Ghz	Asus Maximus IV Extreme-Z Z68	EVGA GTX670 SC+ 4GB	Corsair Vengeance 8GB 1866Mhz
Hard Drive	Hard Drive	Optical Drive	Cooling
Crucial M4 64GB	SAMSUNG Spinpoint M8 1TB	HP dvd1270 RW w/Lightscribe	Fans: 7x (120mm) 2x (140mm)
OS	Power	Case	Audio
Windows 7 Home Premium 64-Bit	Antec TP-750W	NZXT Tempest Evo (Modded)	Asus Xonar DGX 5.1
Other	Other
Scythe Kaze Master Pro 5.25 Fan Controller	Thermaltake Max 5 Duo SSD/HDD Rack
View all

CPU	Motherboard	Graphics	RAM
AMD Athlon X64 X2 TK-53	KBC Version 71.28	ATI Radeon X1200	2GB HyniX DDR2 667Mhz
Hard Drive	Optical Drive	OS	Monitor
G.Skill Sniper II 60GB	Toshiba CD-RW/DVD-R	Windows 7 Home Premium 32Bit	15" 1600x1200 720P 60Hz
Keyboard	Power	Case	Mouse
Generic Keyboard	Integrated PSU	Compaq 6515b	Generic Touch Pad
Mouse Pad
N/A
View all

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Another "Asus RMA story"

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