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CM storm trooper issues with fan controller and top 200MM fan

post #1 of 10

8/7/12 at 2:01am

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streetbeast351
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hey guys im having some issues with my cm storm trooper now the bearing in the top 200MM fan is shoot its at the point of vibrating the whole top of the case.. and my fan controller has an odd trun on and off when ever it feels like moment is there any help i can get with this?

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Hard Drive	Optical Drive	Cooling	OS
WD earx caviar green 2tb,WD 1tb	LG dvd	Corsair H70	windows 7 ulitmate 64bit
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post #2 of 10

8/7/12 at 11:19am

samoht25

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Where are you currently located?

The fan can be RMA'ed or replaced under warranty.

As for the fan controller, do recheck all wires are properly plugged in. As loose wires may be causing this issue. If found defective, you can also get this replaced under warranty.

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post #3 of 10

8/7/12 at 11:35am

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streetbeast351
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i'm located in Melbourne Australia

i tried contacting rma from the coolermaster website with no response, i have allso checked all the wires to the fan controller and none seem loose thanks for the quick reply to

CPU	Motherboard	Graphics	RAM
intel core I5 2500K	ASrock Extreme 3 gen 3	Gigabyte Radeon HD7870 2GB Overclocked	16gb Gskill 1600 Ripjaw CL9
Hard Drive	Optical Drive	Cooling	OS
WD earx caviar green 2tb,WD 1tb	LG dvd	Corsair H70	windows 7 ulitmate 64bit
Monitor	Keyboard	Power	Case
Asus VE248H 24inch LED	logitech G15	ocz modxstream-pro 700w	Cooler master Storm Trooper
Mouse	Mouse Pad	Audio
razer death adder 3.5g	Razer Goliathus	logitech G35
View all

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CPU	Motherboard	Graphics	RAM
intel core I5 2500K	ASrock Extreme 3 gen 3	Gigabyte Radeon HD7870 2GB Overclocked	16gb Gskill 1600 Ripjaw CL9
Hard Drive	Optical Drive	Cooling	OS
WD earx caviar green 2tb,WD 1tb	LG dvd	Corsair H70	windows 7 ulitmate 64bit
Monitor	Keyboard	Power	Case
Asus VE248H 24inch LED	logitech G15	ocz modxstream-pro 700w	Cooler master Storm Trooper
Mouse	Mouse Pad	Audio
razer death adder 3.5g	Razer Goliathus	logitech G35
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post #4 of 10

8/7/12 at 11:57am

samoht25

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You tried this site right? Please try again.
http://www.coolermaster.com.au/tech_support.php?action=Form

They are usually pretty good at responding. Please do check your email spam/junk folders as sometimes emails might not be able to go through. Also check your email if it is able to receive all emails national or internationally as some emails have filters.

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post #5 of 10

8/7/12 at 12:05pm

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streetbeast351
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i did try the live rma stuff from the site as well and was infromed that i have to pay to have the item sent out.. ill try this other rma aswell thanks eddit, looking over the rma process you linked i cant seem to find the cm storm tropper under chassis's?
Edited by streetbeast351 - 8/7/12 at 12:08pm

CPU	Motherboard	Graphics	RAM
intel core I5 2500K	ASrock Extreme 3 gen 3	Gigabyte Radeon HD7870 2GB Overclocked	16gb Gskill 1600 Ripjaw CL9
Hard Drive	Optical Drive	Cooling	OS
WD earx caviar green 2tb,WD 1tb	LG dvd	Corsair H70	windows 7 ulitmate 64bit
Monitor	Keyboard	Power	Case
Asus VE248H 24inch LED	logitech G15	ocz modxstream-pro 700w	Cooler master Storm Trooper
Mouse	Mouse Pad	Audio
razer death adder 3.5g	Razer Goliathus	logitech G35
View all

hide details

CPU	Motherboard	Graphics	RAM
intel core I5 2500K	ASrock Extreme 3 gen 3	Gigabyte Radeon HD7870 2GB Overclocked	16gb Gskill 1600 Ripjaw CL9
Hard Drive	Optical Drive	Cooling	OS
WD earx caviar green 2tb,WD 1tb	LG dvd	Corsair H70	windows 7 ulitmate 64bit
Monitor	Keyboard	Power	Case
Asus VE248H 24inch LED	logitech G15	ocz modxstream-pro 700w	Cooler master Storm Trooper
Mouse	Mouse Pad	Audio
razer death adder 3.5g	Razer Goliathus	logitech G35
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post #6 of 10

8/7/12 at 2:47pm

samoht25

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Try just leaving the third section blank and let them know what you need through the "question" section.

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post #7 of 10

8/7/12 at 10:54pm

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streetbeast351
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i just sent one in ill see how i go and report back.

CPU	Motherboard	Graphics	RAM
intel core I5 2500K	ASrock Extreme 3 gen 3	Gigabyte Radeon HD7870 2GB Overclocked	16gb Gskill 1600 Ripjaw CL9
Hard Drive	Optical Drive	Cooling	OS
WD earx caviar green 2tb,WD 1tb	LG dvd	Corsair H70	windows 7 ulitmate 64bit
Monitor	Keyboard	Power	Case
Asus VE248H 24inch LED	logitech G15	ocz modxstream-pro 700w	Cooler master Storm Trooper
Mouse	Mouse Pad	Audio
razer death adder 3.5g	Razer Goliathus	logitech G35
View all

hide details

CPU	Motherboard	Graphics	RAM
intel core I5 2500K	ASrock Extreme 3 gen 3	Gigabyte Radeon HD7870 2GB Overclocked	16gb Gskill 1600 Ripjaw CL9
Hard Drive	Optical Drive	Cooling	OS
WD earx caviar green 2tb,WD 1tb	LG dvd	Corsair H70	windows 7 ulitmate 64bit
Monitor	Keyboard	Power	Case
Asus VE248H 24inch LED	logitech G15	ocz modxstream-pro 700w	Cooler master Storm Trooper
Mouse	Mouse Pad	Audio
razer death adder 3.5g	Razer Goliathus	logitech G35
View all

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post #8 of 10

8/7/12 at 11:18pm

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streetbeast351
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got the same response to contact Rectron Electronics wich i did last time and they infromed me last time that i will have to pay over 30 dollars for just the fan because im an end user and not a company.

CPU	Motherboard	Graphics	RAM
intel core I5 2500K	ASrock Extreme 3 gen 3	Gigabyte Radeon HD7870 2GB Overclocked	16gb Gskill 1600 Ripjaw CL9
Hard Drive	Optical Drive	Cooling	OS
WD earx caviar green 2tb,WD 1tb	LG dvd	Corsair H70	windows 7 ulitmate 64bit
Monitor	Keyboard	Power	Case
Asus VE248H 24inch LED	logitech G15	ocz modxstream-pro 700w	Cooler master Storm Trooper
Mouse	Mouse Pad	Audio
razer death adder 3.5g	Razer Goliathus	logitech G35
View all

hide details

CPU	Motherboard	Graphics	RAM
intel core I5 2500K	ASrock Extreme 3 gen 3	Gigabyte Radeon HD7870 2GB Overclocked	16gb Gskill 1600 Ripjaw CL9
Hard Drive	Optical Drive	Cooling	OS
WD earx caviar green 2tb,WD 1tb	LG dvd	Corsair H70	windows 7 ulitmate 64bit
Monitor	Keyboard	Power	Case
Asus VE248H 24inch LED	logitech G15	ocz modxstream-pro 700w	Cooler master Storm Trooper
Mouse	Mouse Pad	Audio
razer death adder 3.5g	Razer Goliathus	logitech G35
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post #9 of 10

8/8/12 at 10:33am

samoht25

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Rectron Electronics is the place where they can replace the item for you. The cost is to pay for the shipping back cost to get a replacement. That's part of the warranty, as RMA ship-back has to be paid by the end-user. I do understand your concern, but this seems to be the only solution.

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post #10 of 10

8/8/12 at 10:45am

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streetbeast351
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ill take my chances and replace with some corsair fans or somthing simler thanks for the help.

CPU	Motherboard	Graphics	RAM
intel core I5 2500K	ASrock Extreme 3 gen 3	Gigabyte Radeon HD7870 2GB Overclocked	16gb Gskill 1600 Ripjaw CL9
Hard Drive	Optical Drive	Cooling	OS
WD earx caviar green 2tb,WD 1tb	LG dvd	Corsair H70	windows 7 ulitmate 64bit
Monitor	Keyboard	Power	Case
Asus VE248H 24inch LED	logitech G15	ocz modxstream-pro 700w	Cooler master Storm Trooper
Mouse	Mouse Pad	Audio
razer death adder 3.5g	Razer Goliathus	logitech G35
View all

hide details

CPU	Motherboard	Graphics	RAM
intel core I5 2500K	ASrock Extreme 3 gen 3	Gigabyte Radeon HD7870 2GB Overclocked	16gb Gskill 1600 Ripjaw CL9
Hard Drive	Optical Drive	Cooling	OS
WD earx caviar green 2tb,WD 1tb	LG dvd	Corsair H70	windows 7 ulitmate 64bit
Monitor	Keyboard	Power	Case
Asus VE248H 24inch LED	logitech G15	ocz modxstream-pro 700w	Cooler master Storm Trooper
Mouse	Mouse Pad	Audio
razer death adder 3.5g	Razer Goliathus	logitech G35
View all

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