Overclock.net › Forums › Manufacturer Forums › Cooler Master › CM storm trooper issues with fan controller and top 200MM fan
New Posts  All Forums:Forum Nav:

CM storm trooper issues with fan controller and top 200MM fan

post #1 of 10
8/7/12 at 2:01am
Thread Starter 
hey guys im having some issues with my cm storm trooper now the bearing in the top 200MM fan is shoot its at the point of vibrating the whole top of the case.. and my fan controller has an odd trun on and off when ever it feels like moment is there any help i can get with this?
updated rig
(15 items)
  		  
CPUMotherboardGraphicsRAM
intel core I5 2500K ASrock Extreme 3 gen 3 Gigabyte Radeon HD7870 2GB Overclocked 16gb Gskill 1600 Ripjaw CL9 
Hard DriveOptical DriveCoolingOS
WD earx caviar green 2tb,WD 1tb LG dvd Corsair H70 windows 7 ulitmate 64bit 
MonitorKeyboardPowerCase
Asus VE248H 24inch LED logitech G15 ocz modxstream-pro 700w Cooler master Storm Trooper 
MouseMouse PadAudio
razer death adder 3.5g Razer Goliathus logitech G35 
View all
  hide details  
Reply
updated rig
(15 items)
  		  
CPUMotherboardGraphicsRAM
intel core I5 2500K ASrock Extreme 3 gen 3 Gigabyte Radeon HD7870 2GB Overclocked 16gb Gskill 1600 Ripjaw CL9 
Hard DriveOptical DriveCoolingOS
WD earx caviar green 2tb,WD 1tb LG dvd Corsair H70 windows 7 ulitmate 64bit 
MonitorKeyboardPowerCase
Asus VE248H 24inch LED logitech G15 ocz modxstream-pro 700w Cooler master Storm Trooper 
MouseMouse PadAudio
razer death adder 3.5g Razer Goliathus logitech G35 
View all
  hide details  
Reply
post #2 of 10
8/7/12 at 11:19am
Where are you currently located?

The fan can be RMA'ed or replaced under warranty.

As for the fan controller, do recheck all wires are properly plugged in. As loose wires may be causing this issue. If found defective, you can also get this replaced under warranty.
Cooler Master Insider

Cooler Master Support

» Get the latest news and updates at the Cooler Master sponsor page.
Reply
Cooler Master Insider

Cooler Master Support

» Get the latest news and updates at the Cooler Master sponsor page.
Reply
post #3 of 10
8/7/12 at 11:35am
Thread Starter 
i'm located in Melbourne Australia

i tried contacting rma from the coolermaster website with no response, i have allso checked all the wires to the fan controller and none seem loose thanks for the quick reply to
updated rig
(15 items)
  		  
CPUMotherboardGraphicsRAM
intel core I5 2500K ASrock Extreme 3 gen 3 Gigabyte Radeon HD7870 2GB Overclocked 16gb Gskill 1600 Ripjaw CL9 
Hard DriveOptical DriveCoolingOS
WD earx caviar green 2tb,WD 1tb LG dvd Corsair H70 windows 7 ulitmate 64bit 
MonitorKeyboardPowerCase
Asus VE248H 24inch LED logitech G15 ocz modxstream-pro 700w Cooler master Storm Trooper 
MouseMouse PadAudio
razer death adder 3.5g Razer Goliathus logitech G35 
View all
  hide details  
Reply
updated rig
(15 items)
  		  
CPUMotherboardGraphicsRAM
intel core I5 2500K ASrock Extreme 3 gen 3 Gigabyte Radeon HD7870 2GB Overclocked 16gb Gskill 1600 Ripjaw CL9 
Hard DriveOptical DriveCoolingOS
WD earx caviar green 2tb,WD 1tb LG dvd Corsair H70 windows 7 ulitmate 64bit 
MonitorKeyboardPowerCase
Asus VE248H 24inch LED logitech G15 ocz modxstream-pro 700w Cooler master Storm Trooper 
MouseMouse PadAudio
razer death adder 3.5g Razer Goliathus logitech G35 
View all
  hide details  
Reply
post #4 of 10
8/7/12 at 11:57am
You tried this site right? Please try again.
http://www.coolermaster.com.au/tech_support.php?action=Form

They are usually pretty good at responding. Please do check your email spam/junk folders as sometimes emails might not be able to go through. Also check your email if it is able to receive all emails national or internationally as some emails have filters.
Cooler Master Insider

Cooler Master Support

» Get the latest news and updates at the Cooler Master sponsor page.
Reply
Cooler Master Insider

Cooler Master Support

» Get the latest news and updates at the Cooler Master sponsor page.
Reply
post #5 of 10
8/7/12 at 12:05pm
Thread Starter 
i did try the live rma stuff from the site as well and was infromed that i have to pay to have the item sent out.. ill try this other rma aswell thanks eddit, looking over the rma process you linked i cant seem to find the cm storm tropper under chassis's?
Edited by streetbeast351 - 8/7/12 at 12:08pm
updated rig
(15 items)
  		  
CPUMotherboardGraphicsRAM
intel core I5 2500K ASrock Extreme 3 gen 3 Gigabyte Radeon HD7870 2GB Overclocked 16gb Gskill 1600 Ripjaw CL9 
Hard DriveOptical DriveCoolingOS
WD earx caviar green 2tb,WD 1tb LG dvd Corsair H70 windows 7 ulitmate 64bit 
MonitorKeyboardPowerCase
Asus VE248H 24inch LED logitech G15 ocz modxstream-pro 700w Cooler master Storm Trooper 
MouseMouse PadAudio
razer death adder 3.5g Razer Goliathus logitech G35 
View all
  hide details  
Reply
updated rig
(15 items)
  		  
CPUMotherboardGraphicsRAM
intel core I5 2500K ASrock Extreme 3 gen 3 Gigabyte Radeon HD7870 2GB Overclocked 16gb Gskill 1600 Ripjaw CL9 
Hard DriveOptical DriveCoolingOS
WD earx caviar green 2tb,WD 1tb LG dvd Corsair H70 windows 7 ulitmate 64bit 
MonitorKeyboardPowerCase
Asus VE248H 24inch LED logitech G15 ocz modxstream-pro 700w Cooler master Storm Trooper 
MouseMouse PadAudio
razer death adder 3.5g Razer Goliathus logitech G35 
View all
  hide details  
Reply
post #6 of 10
8/7/12 at 2:47pm
Try just leaving the third section blank and let them know what you need through the "question" section.
Cooler Master Insider

Cooler Master Support

» Get the latest news and updates at the Cooler Master sponsor page.
Reply
Cooler Master Insider

Cooler Master Support

» Get the latest news and updates at the Cooler Master sponsor page.
Reply
post #7 of 10
8/7/12 at 10:54pm
Thread Starter 
i just sent one in ill see how i go and report back.
updated rig
(15 items)
  		  
CPUMotherboardGraphicsRAM
intel core I5 2500K ASrock Extreme 3 gen 3 Gigabyte Radeon HD7870 2GB Overclocked 16gb Gskill 1600 Ripjaw CL9 
Hard DriveOptical DriveCoolingOS
WD earx caviar green 2tb,WD 1tb LG dvd Corsair H70 windows 7 ulitmate 64bit 
MonitorKeyboardPowerCase
Asus VE248H 24inch LED logitech G15 ocz modxstream-pro 700w Cooler master Storm Trooper 
MouseMouse PadAudio
razer death adder 3.5g Razer Goliathus logitech G35 
View all
  hide details  
Reply
updated rig
(15 items)
  		  
CPUMotherboardGraphicsRAM
intel core I5 2500K ASrock Extreme 3 gen 3 Gigabyte Radeon HD7870 2GB Overclocked 16gb Gskill 1600 Ripjaw CL9 
Hard DriveOptical DriveCoolingOS
WD earx caviar green 2tb,WD 1tb LG dvd Corsair H70 windows 7 ulitmate 64bit 
MonitorKeyboardPowerCase
Asus VE248H 24inch LED logitech G15 ocz modxstream-pro 700w Cooler master Storm Trooper 
MouseMouse PadAudio
razer death adder 3.5g Razer Goliathus logitech G35 
View all
  hide details  
Reply
post #8 of 10
8/7/12 at 11:18pm
Thread Starter 
got the same response to contact Rectron Electronics wich i did last time and they infromed me last time that i will have to pay over 30 dollars for just the fan because im an end user and not a company.
updated rig
(15 items)
  		  
CPUMotherboardGraphicsRAM
intel core I5 2500K ASrock Extreme 3 gen 3 Gigabyte Radeon HD7870 2GB Overclocked 16gb Gskill 1600 Ripjaw CL9 
Hard DriveOptical DriveCoolingOS
WD earx caviar green 2tb,WD 1tb LG dvd Corsair H70 windows 7 ulitmate 64bit 
MonitorKeyboardPowerCase
Asus VE248H 24inch LED logitech G15 ocz modxstream-pro 700w Cooler master Storm Trooper 
MouseMouse PadAudio
razer death adder 3.5g Razer Goliathus logitech G35 
View all
  hide details  
Reply
updated rig
(15 items)
  		  
CPUMotherboardGraphicsRAM
intel core I5 2500K ASrock Extreme 3 gen 3 Gigabyte Radeon HD7870 2GB Overclocked 16gb Gskill 1600 Ripjaw CL9 
Hard DriveOptical DriveCoolingOS
WD earx caviar green 2tb,WD 1tb LG dvd Corsair H70 windows 7 ulitmate 64bit 
MonitorKeyboardPowerCase
Asus VE248H 24inch LED logitech G15 ocz modxstream-pro 700w Cooler master Storm Trooper 
MouseMouse PadAudio
razer death adder 3.5g Razer Goliathus logitech G35 
View all
  hide details  
Reply
post #9 of 10
8/8/12 at 10:33am
Rectron Electronics is the place where they can replace the item for you. The cost is to pay for the shipping back cost to get a replacement. That's part of the warranty, as RMA ship-back has to be paid by the end-user. I do understand your concern, but this seems to be the only solution.
Cooler Master Insider

Cooler Master Support

» Get the latest news and updates at the Cooler Master sponsor page.
Reply
Cooler Master Insider

Cooler Master Support

» Get the latest news and updates at the Cooler Master sponsor page.
Reply
post #10 of 10
8/8/12 at 10:45am
Thread Starter 
ill take my chances and replace with some corsair fans or somthing simler thanks for the help.
updated rig
(15 items)
  		  
CPUMotherboardGraphicsRAM
intel core I5 2500K ASrock Extreme 3 gen 3 Gigabyte Radeon HD7870 2GB Overclocked 16gb Gskill 1600 Ripjaw CL9 
Hard DriveOptical DriveCoolingOS
WD earx caviar green 2tb,WD 1tb LG dvd Corsair H70 windows 7 ulitmate 64bit 
MonitorKeyboardPowerCase
Asus VE248H 24inch LED logitech G15 ocz modxstream-pro 700w Cooler master Storm Trooper 
MouseMouse PadAudio
razer death adder 3.5g Razer Goliathus logitech G35 
View all
  hide details  
Reply
updated rig
(15 items)
  		  
CPUMotherboardGraphicsRAM
intel core I5 2500K ASrock Extreme 3 gen 3 Gigabyte Radeon HD7870 2GB Overclocked 16gb Gskill 1600 Ripjaw CL9 
Hard DriveOptical DriveCoolingOS
WD earx caviar green 2tb,WD 1tb LG dvd Corsair H70 windows 7 ulitmate 64bit 
MonitorKeyboardPowerCase
Asus VE248H 24inch LED logitech G15 ocz modxstream-pro 700w Cooler master Storm Trooper 
MouseMouse PadAudio
razer death adder 3.5g Razer Goliathus logitech G35 
View all
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Cooler Master
Overclock.net › Forums › Manufacturer Forums › Cooler Master › CM storm trooper issues with fan controller and top 200MM fan