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Asus G75 Laptop randomly shuts off

post #1 of 10
Thread Starter 
This is the laptop - http://www.bestbuy.com/site/Asus+-+17.3%26%2334%3B+Laptop+-+8GB+Memory+-+1TB+Hard+Drive/5176239.p;jsessionid=74F96BB5962360FF255970592D1ABB3C.bbolsp-app03-63?id=1218621250769&skuId=5176239&st=asus%20g75&cp=1&lp=1

I don't really understand why it does this? But sometimes it's when I'm playing a game and it will just shut off. Most times I'm just on the desktop like browsing or on steam chat with someone and it just shuts off. I don't get it because I just bought this a month ago. I leave it plugged in nearly all the time because it runs better when it's in.

It does this sometimes like once a day or once every 2 days. When it shuts off it's just like a restart. Like I don't have to press the power button again, it just turns on by itself.
post #2 of 10
Thread Starter 
Anyone????
post #3 of 10
Don't always keep it plugged in as it can damage the battery as for shutting down you could install HWmonitor to check the temperatures incase of thermal issues,
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CPUMotherboardGraphicsGraphics
i7 3930k @4.5ghz  Asrock X79 Extreme9 Gigabyte Nvidia GTX 580 3gb W/C Gigabyte Nvidia GTX 580 3gb W/C 
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32gb Corsair Vengeance Low Profile @1866mhz Samsung 840 120gb Sony...I think Corsair H100 x2 One modded to fit onto dual gtx... 
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IBM PowerPC Tri-Core @3.2ghz Foxconn With Built In Wireless N+  ATI Xenos @500mhz 512mb GDDR3 @ 700mhz 
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320gb Western Digital Caviar Blue (h4x3d) Some Random Xbox Thingy 1x 140mm fan Xbox 2011 Metro Update 
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58inch Plasma  Standard Xbox Gamepad (Wireless With Batteries) Xbox Power Brick Matt Black Xbox 360 S Case 
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4Chan Browser
(20 items)
 
 
Nexus 10
(15 items)
 
CPUMotherboardGraphicsGraphics
i7 3930k @4.5ghz  Asrock X79 Extreme9 Gigabyte Nvidia GTX 580 3gb W/C Gigabyte Nvidia GTX 580 3gb W/C 
RAMHard DriveOptical DriveCooling
32gb Corsair Vengeance Low Profile @1866mhz Samsung 840 120gb Sony...I think Corsair H100 x2 One modded to fit onto dual gtx... 
OSOSMonitorMonitor
Windows 8 Professional x64 Tails Linux Live USB  LG IPS224V 22" Monitor  LG IPS224V 22" Monitor 
MonitorKeyboardPowerCase
LG IPS224V 22" Monitor Tesco Value Corsair AX1000 Coolermaster Storm Stryker 
MouseMouse PadAudioOther
Tesco Value :( Pink thing with butterflies Logitech Razer Onza Tournament Edition 
CPUMotherboardGraphicsRAM
IBM PowerPC Tri-Core @3.2ghz Foxconn With Built In Wireless N+  ATI Xenos @500mhz 512mb GDDR3 @ 700mhz 
Hard DriveOptical DriveCoolingOS
320gb Western Digital Caviar Blue (h4x3d) Some Random Xbox Thingy 1x 140mm fan Xbox 2011 Metro Update 
MonitorKeyboardPowerCase
58inch Plasma  Standard Xbox Gamepad (Wireless With Batteries) Xbox Power Brick Matt Black Xbox 360 S Case 
MouseMouse PadAudioOther
Kinect For Xbox My Sofa HDMI Crap Loads Of Games 
CPUMotherboardGraphicsRAM
1.7ghz Dual Core Arm Cortex-A15 @ 2.1ghz  Samsung Mali t604  2gb 
Hard DriveOSMonitorKeyboard
32gb Paranoid Android 4.2.1 10.055-inch diagonal PLS-backlit LCD with 16:10... lol wut? 
PowerCaseMouseAudio
9000mah battery Leather flip case/stand Capacitive Touchscreen Dual Stereo Speakers 
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post #4 of 10
This sounds like my G73. Nbridge overheated alot. Try it bottom cover off, battery removed with a laptop cooler- or fan.

Vbios update & Modded display drivers also help temps & performance immensely, worth a shot

http://donotargue.com/category/dna-modded-drivers/

ROG thread may help too
http://rog.asus.com/forum/forumdisplay.php?149-G75-G55-IMPORTANT-amp-USEFUL-THREADS
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Asus G73
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post #5 of 10
Thread Starter 
I bought a fan but someone said this things cooler should be good enough. I'll start using it though. And I don't see why it would be overheating if I'm just on my desktop!
post #6 of 10
I have the same problem. Now it happened two times already (I have G75 from amazon for 3 months). Great laptop thought. It's a shame it starts doing crap.
post #7 of 10
On Republic of Gamers Forum one person suggested to turn off Hibernation (see http://rog.asus.com/forum/showthread.php?20492-G75VW-randomly-shuts-down-(and-then-reloads)&country=&status=), it may solve the problem. I noticed that my shut down follow Hibernation.
post #8 of 10
Hey man, just wanna let you know I have the exact same G75, same specs and same problem. Just started yesterday and I've only had this laptop for 5 months. Nothing out of the ordinary happened to it before the problem started. It happens when I'm gaming or just browsing. It's been through SO MUCH more stress before like playing a game while rendering a video and it didn't show any weakness then. I know I'm not exactly giving a solution but hey, misery loves company. Someone please give us a fix for this please.
post #9 of 10
I have the exact same issue; $1500 G75VW, this started happening after I installed Win8 and updated my graphics drivers a few days ago. It will decide to do a hard shutdown about 10-15 minutes after I turn it on for the first time each day, and after that, it will work fine for the rest of the day. Something tells me it is a problem with the graphics drivers, but I would really love to know how exactly to fix it!
post #10 of 10
I've got a g73 same issue. played wow on it for abt a year with no problems, started playing gw2 recently and now it's randomly shutting down. I'd had problems with this overheating (they put very very little thermal compound on the cpu and was going wayyy hot while gaming, monitored, fixed) but this is different. sometimes it shuts off after 1 minute of gameplay and sometimes after 5 hours. sometimes it does it a couple times in a row, and others, not at all. only constant in this god awful predicament is that it looooves to happen when i'm in an instance of any kind and more likely to be pissed about it. well, that and it only happens while playing guild wars. any thread revival and assistance would be greatly appreciated. ftr, all drivers up to date and not an overheating issue.
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