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Terrible SteelSeries Experience! - Page 5

post #41 of 50
8/23/12 at 10:18am
European law afaik dictates a 2 year warranty. The warranty on a mousepad usually covers manufacturing defects such as screwed up stitching.
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post #42 of 50
8/23/12 at 10:52am
Yep but the warranty enforced by european law isn't given by the manufacturer (ofc he can still give additional warranty on his terms) but by the seller which can make things a bit complicated
You also have to take in mind that the min. time the seller has to prove that the product wasn't defective when he sold it is only for the first 6 months, after that you have to prove otherwise.
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post #43 of 50
8/23/12 at 11:36am
Thread Starter 
If it takes you two years to find out something is wrong with your mouse pad, something is wrong with you.
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post #44 of 50
8/23/12 at 4:17pm
They're supposed to degrade like a saw does after cutting trees, logical thinking. Why do you think gaming companies sell mouse skates? they're not supposed to perform like they did out of the box years after heavy use.
Edited by ich1ban - 8/23/12 at 4:20pm
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post #45 of 50
8/23/12 at 6:01pm
Quote:
Originally Posted by Dunan View Post

I'm still scratching my head over how someone can ask for an RMA on a product that regularly wears down with normal wear and tear. confused.gif

Well if let's say your warranty is 1 year, one could assume it could withstand the wear and tear of a year tongue.gif

But I would never bother using RMA for a pad unless it was faulty on delivery. I've got an Allsop Raindrop XL, with 2 spare ones in the closet.

I actually love the Allsop because it becomes strangely better for me as it wears down. Half way through its life cycle the friction becomes ideal for me biggrin.gif
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post #46 of 50
8/23/12 at 7:12pm
Its like trying to RMA batteries after you have used them and they died

(late to the bad analogy game)
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post #47 of 50
8/23/12 at 9:00pm
Thread Starter 
If I had ANYTHING that used batteries, I would simply out of protest. You know they have a battery that could last a year, right? It's not sold to the public or mass produced though because it would destroy so many avenues of revenue.
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post #48 of 50
8/27/12 at 7:15pm
Thread Starter 
I got my pad(s) today. They sent me two. I guess they wanted to make sure they didn't send me the wrong one this time! GG. Thanks SS!
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post #49 of 50
8/27/12 at 7:25pm
Or they wanted you to.... *censored*
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post #50 of 50
8/27/12 at 7:40pm
Lol so you got 4 for the price of 1, nice.
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