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Odd issue with an Acer S231HL monitor (1 of 3)

post #1 of 8
8/16/12 at 12:19am
Thread Starter 
As the title states, I'm having issues with one of my three Acer S231HL monitors that I run in a Surround setup off of my sig rig.

Up until about a month ago, all three monitors had been working together in surround flawlessly. Then, suddenly!, one of the three monitors would no longer display its full resolution and will only be identified by windows (and Nvidia) as a "Generic Non-PNP" monitor at 1048x762 resolution. After tons of tests and miscellaneous diagnostics (uninstalled drivers, updated firmware, etc, etc) I gave up and sent the monitor into Acer for repairs. I got the monitor back a few days ago. They claimed it was fine, but it still has the same issue. I've tested it on multiple other computers and can't get it to work on any of them. Any clue what to do? Acer refused to replace it, even after hearing this news. I'm extremely frustrated, and obviously don't want to replace a very expensive monitor.

Eventually, I think I'm going to reinstall windows on my main rig, and see if that resolves it. But I have little hope. Any suggestions guys, I'm losing my head over this one...

Thanks,
-GA
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post #2 of 8
8/16/12 at 8:20am
Thread Starter 
Bump ^_^
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The Phantom
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post #3 of 8
8/16/12 at 3:16pm
Thread Starter 
Bump... frown.gif
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The Phantom
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post #4 of 8
8/19/12 at 2:17pm
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Not even a single reply? frown.gif
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The Phantom
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post #5 of 8
8/20/12 at 12:04pm
Thread Starter 
Come on guys help me out....
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The Phantom
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post #6 of 8
8/20/12 at 8:27pm
Thread Starter 
Well this is freaking awesome.
The Phantom
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1TB Caviar Black WD sataIII/Crucial C300 SSD Windows 7 x3 23" acer LED LCD 1080p Logitech G510 
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The Phantom
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CPUMotherboardGraphicsRAM
i5-2500k ASRock Fatal1ty Professional Series GTX580's in SLI  8gb of g.skill 2133mhz 
Hard DriveOSMonitorKeyboard
1TB Caviar Black WD sataIII/Crucial C300 SSD Windows 7 x3 23" acer LED LCD 1080p Logitech G510 
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Corsair AX850 NZXT Phantom Razer Naga Razer Kabuto 
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post #7 of 8
8/20/12 at 8:30pm
Reinstalling mostlikely wont help. Have you tried using that one by itself to see if it still does it? if it does it sounds like you monitor died. hopefully you got a warranty on that sucker :/
Just reread the WHOLE thing. sounds like the monitor died. if they wont replace it buy a new one :/ sorry this isnt what you wanted to hear
Also: Please dont bump your posts more than once a day. Thanks.
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post #8 of 8
8/20/12 at 9:04pm
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I had a monitor do this once, a reinstall did not fix it. I do think it is a problem with the monitor but couldn't confirm it. Have you tried a new cable? Does the monitor have a different port you could try (HDMI, DVI or even VGA)?
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