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post #11 of 56
Quote:
Originally Posted by wongwarren View Post

So I tried your method and it seems to tell me that it's one of my services which is causing this issue. Now the thing is, after I rebooted my computer after disabling all non MS services, I went back into msconfig, and under the services tab, all of my non MS services are gone! So I effectively have no way to narrow it down by trial and error until I nail it down to one services! I'm at a lost here. Now what??

Please post a Hijack This! log as I am 99% sure you are infected - disabling services isn't going to solve anything. The process causing the BSOD is a rogue svchost.exe that is marking itself as critical - it then gets terminated during shutdown and causes the machine to BSOD. For the record, there is NO svchost.exe that should cause a BSOD when it is terminated.
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post #12 of 56
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

Please post a Hijack This! log as I am 99% sure you are infected - disabling services isn't going to solve anything. The process causing the BSOD is a rogue svchost.exe that is marking itself as critical - it then gets terminated during shutdown and causes the machine to bugcheck.

Yeah I'm trying to. I gotta try all possible suggested solutions right??
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post #13 of 56
Quote:
Originally Posted by wongwarren View Post

Yeah I'm trying to. I gotta try all possible suggested solutions right??

When there is suspicion of infection, the other solutions to try are not necessary and are a waste of time - sorry if that comes off abrasive but we must go straight to the source smile.gif
It looks like some hooking is going on (possibly by some sort of rootkit) because what I saw in your crash dump was not normal at all, and as soon as I noticed the non-Microsoft svchost.exe running on your system, well alarm bells! wink.gif
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post #14 of 56
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

When there is suspicion of infection, the other solutions to try are not necessary and are a waste of time - sorry if that comes off abrasive but we must go straight to the source smile.gif
It looks like some hooking is going on (possibly by some sort of rootkit) because what I saw in your crash dump was not normal at all, and as soon as I noticed the non-Microsoft svchost.exe running on your system, well alarm bells! wink.gif

So I ran ComboFix and HijackThis! and I wanna apologize for running ComboFix twice because the first time I ran it I accidentally ran it with Google Chrome on so I ran it the second time just to be safe. Unfortunately, it saves both log files as the same name so I'm unsure of whether it deleted the first run's log or just combined both logs. But I did notice that it deleted three or four files during the first run, one being something called java from apparently the startup folder and another two are SOMETHING.bdinstall.bd files which were contained in the Program Data folder. So here are the log files for both ComboFix and HijackThis!:

ComboFix.txt 21k .txt file

hijackthis.txt 6k .txt file
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post #15 of 56
Quote:
Originally Posted by wongwarren View Post

So I ran ComboFix and HijackThis! and I wanna apologize for running ComboFix twice because the first time I ran it I accidentally ran it with Google Chrome on so I ran it the second time just to be safe. Unfortunately, it saves both log files as the same name so I'm unsure of whether it deleted the first run's log or just combined both logs. But I did notice that it deleted three or four files during the first run, one being something called java from apparently the startup folder and another two are SOMETHING.bdinstall.bd files which were contained in the Program Data folder. So here are the log files for both ComboFix and HijackThis!:
ComboFix.txt 21k .txt file
hijackthis.txt 6k .txt file

It overwrites the log frown.gif That's OK!
Did you run ComboFix while in safe mode?

Could I also get you to re-run the utility from here again, please: http://www.overclock.net/t/1288510/blue-screen-of-death-bsod-posting-instructions-windows-8-7-vista/0_30

Reason why I ask - just want to see what is still lurking after ComboFix. Chances are ComboFix dealt with things but somethings might need deleting manually smile.gif
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post #16 of 56
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

It overwrites the log frown.gif That's OK!
Did you run ComboFix while in safe mode?
Could I also get you to re-run the utility from here again, please: http://www.overclock.net/t/1288510/blue-screen-of-death-bsod-posting-instructions-windows-8-7-vista/0_30
Reason why I ask - just want to see what is still lurking after ComboFix. Chances are ComboFix dealt with things but somethings might need deleting manually smile.gif

I'm so sorry for running ComboFix twice...... But I did ran it in safe mode because it absolutely won't run in normal mode. And here's the zip file:

Windows7_Vista_jcgriff2 PERFMON 2.zip 1360k .zip file
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post #17 of 56
How about just reinstalling windows again just to be sure that it's a software issue?
post #18 of 56
Quote:
Originally Posted by wongwarren View Post

I'm so sorry for running ComboFix twice...... But I did ran it in safe mode because it absolutely won't run in normal mode. And here's the zip file:
Windows7_Vista_jcgriff2 PERFMON 2.zip 1360k .zip file

Don't worry about it! smile.gif Let me look through this now!

Wooho - the rogue svchost.exe is gone.

Could I get you to do the following now:

1. Click Start
2. In the search box type "cmd" (no quotes).
3. Right click and run as administrator
4. Run the following command "sc delete WinRing0_1_2_0" (no quotes).
5. Post the output of the command.

Could I also get you to upload the following file here: (if it still exists)

%UserProfile%\AppData\Local\Temp\tmp1E49.tmp
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post #19 of 56
Thread Starter 
Quote:
Originally Posted by Ali Man View Post

How about just reinstalling windows again just to be sure that it's a software issue?

I just reinstalled Windows like two weeks ago......
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post #20 of 56
Quote:
Originally Posted by wongwarren View Post

I just reinstalled Windows like two weeks ago......

99% chance this is software - reinstalling isn't an option yet tongue.gif I avoid that like the plague, lol.
If the machine is still bluescreening, the next thing I will ask is for a complete kernel memory dump (around 500mb).
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Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
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Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
OSPowerCase
VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
CPUMotherboardGraphicsRAM
Intel Core i5-3437U HP EliteBook Folio 9470m  Intel HD Graphics 4000  16GB DDR3 SDRAM 
Hard DriveOS
256GB SSD Windows 10 Insider Preview 
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