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Gamecom 780 static

post #1 of 8
Thread Starter 
Since I have gotten a Plantronics Gamecom 780 headset, I have been having trouble with static in only the right headphone in youtube, pandora, and skype but there is no static in movies off of my hard drive or in video games. Customer support says it is an electrical short but the fact that it only occurs in certain content makes me worried that it is a software issue. Any ideas?
Edit: Same thing with every usb port
Edited by kylebinder96 - 8/16/12 at 7:07pm
    
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post #2 of 8
Thread Starter 
Same problem on different pc, I guess I have to send them in sadsmiley.gif
    
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post #3 of 8
I have had this same problem aswell, it is sort of like a crackling noise in the right headphone which i get when i'm talking to someone on skype and listening to some songs but works perfectly fine in games and videos. I only got them a couple of days ago which is annoying and was just wondering if you solved the issue yourself or did you send them back?
post #4 of 8
Mine is quiet, no static here.
 
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post #5 of 8
Sigh, looks like I'll need to contact customer support, just don't understand what can be causing it since I have either turned off or turned down the volume on everything else apart from my headphones.
post #6 of 8
Thread Starter 
I did end up sending them back, I guess I'll have to see what the problem was once they come back. Have you sent yours in yet?
    
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post #7 of 8
Thread Starter 
just got my headphones back, that solved the problem
    
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post #8 of 8
Quote:
Originally Posted by kylebinder96 View Post

just got my headphones back, that solved the problem

Good, glad a new set cleared things up. thumb.gif
 
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