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is there Anyway to get ASUS to let me pay for an upgrade

post #1 of 6
Thread Starter 
This is my 2nd M5A99X EVO that has begun failing but that's not the problem. I'm outside of the return policy for micro center but can RMA the board. They (ASUS) said I can only get another of the same which I do not want at all. I told them i'd pay to get an upgrade but they said no. Does anyone know a way to convince them to let me pay for a better board?
     
CPUMotherboardGraphicsHard Drive
Intel 4770k MSI Z87-G45 MSI 290x Lightning Crucial M4 256 x1 
Hard DriveOptical DriveCoolingOS
Crucial M5 It's an optical drive... H60 Liquid Cooler Window 7 Pro 64 Bit 
MonitorMonitorKeyboardPower
BenQ XL2430T Acer H243H Rosewill Illuminated Mechanical Gaming Keyboard... EVGA Supernova 1000P2 
CaseMouseMouse PadAudio
Azza Hurrican Blue Cooler Master Xornet My desk  Some old Altech Lansing 5.1 Speakers 
CPUMotherboardGraphicsRAM
AMD FX-8150 Asus M5A99x EVO EVGA GTX 480 SLI  8gb Corsair XMS3 
Hard DriveOptical DriveCoolingOS
Crucial M4 256 x 2 It's an optical drive, who cares H60 liquid cooler  Windows 7 Pro 64 bit 
MonitorMonitorKeyboardPower
Acer H243H Westinghouse WDE LCM-17v2 Rosewill Illuminated Mechanical Gaming Keyboard... Cougar 1050w modular  
CaseMouseAudio
Azza Hurrican Blue Cooler Master Xornet Some old Altec Lansing 5.1 speakers 
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CPUMotherboardGraphicsHard Drive
Intel 4770k MSI Z87-G45 MSI 290x Lightning Crucial M4 256 x1 
Hard DriveOptical DriveCoolingOS
Crucial M5 It's an optical drive... H60 Liquid Cooler Window 7 Pro 64 Bit 
MonitorMonitorKeyboardPower
BenQ XL2430T Acer H243H Rosewill Illuminated Mechanical Gaming Keyboard... EVGA Supernova 1000P2 
CaseMouseMouse PadAudio
Azza Hurrican Blue Cooler Master Xornet My desk  Some old Altech Lansing 5.1 Speakers 
CPUMotherboardGraphicsRAM
AMD FX-8150 Asus M5A99x EVO EVGA GTX 480 SLI  8gb Corsair XMS3 
Hard DriveOptical DriveCoolingOS
Crucial M4 256 x 2 It's an optical drive, who cares H60 liquid cooler  Windows 7 Pro 64 bit 
MonitorMonitorKeyboardPower
Acer H243H Westinghouse WDE LCM-17v2 Rosewill Illuminated Mechanical Gaming Keyboard... Cougar 1050w modular  
CaseMouseAudio
Azza Hurrican Blue Cooler Master Xornet Some old Altec Lansing 5.1 speakers 
  hide details  
Reply
post #2 of 6
Id drop grunion a pm about this Ive seen him help others with thier Asus RMA problems
post #3 of 6
Thread Starter 
the person at Asus whom i called never passed on my information to the RMA dept. So i've been waiting and calling them asking where my information is to send the board is since 8/19. Everytime I call they say "call tomorrow, my manager did this and we should have a result." Why can't these people just take my credit info over the phone instead of forcing me to wait on snail mail. It's like they don't know what email is.

RAGE FACE!mad.gif
Edited by aHumanBeing - 8/30/12 at 7:42pm
     
CPUMotherboardGraphicsHard Drive
Intel 4770k MSI Z87-G45 MSI 290x Lightning Crucial M4 256 x1 
Hard DriveOptical DriveCoolingOS
Crucial M5 It's an optical drive... H60 Liquid Cooler Window 7 Pro 64 Bit 
MonitorMonitorKeyboardPower
BenQ XL2430T Acer H243H Rosewill Illuminated Mechanical Gaming Keyboard... EVGA Supernova 1000P2 
CaseMouseMouse PadAudio
Azza Hurrican Blue Cooler Master Xornet My desk  Some old Altech Lansing 5.1 Speakers 
CPUMotherboardGraphicsRAM
AMD FX-8150 Asus M5A99x EVO EVGA GTX 480 SLI  8gb Corsair XMS3 
Hard DriveOptical DriveCoolingOS
Crucial M4 256 x 2 It's an optical drive, who cares H60 liquid cooler  Windows 7 Pro 64 bit 
MonitorMonitorKeyboardPower
Acer H243H Westinghouse WDE LCM-17v2 Rosewill Illuminated Mechanical Gaming Keyboard... Cougar 1050w modular  
CaseMouseAudio
Azza Hurrican Blue Cooler Master Xornet Some old Altec Lansing 5.1 speakers 
  hide details  
Reply
     
CPUMotherboardGraphicsHard Drive
Intel 4770k MSI Z87-G45 MSI 290x Lightning Crucial M4 256 x1 
Hard DriveOptical DriveCoolingOS
Crucial M5 It's an optical drive... H60 Liquid Cooler Window 7 Pro 64 Bit 
MonitorMonitorKeyboardPower
BenQ XL2430T Acer H243H Rosewill Illuminated Mechanical Gaming Keyboard... EVGA Supernova 1000P2 
CaseMouseMouse PadAudio
Azza Hurrican Blue Cooler Master Xornet My desk  Some old Altech Lansing 5.1 Speakers 
CPUMotherboardGraphicsRAM
AMD FX-8150 Asus M5A99x EVO EVGA GTX 480 SLI  8gb Corsair XMS3 
Hard DriveOptical DriveCoolingOS
Crucial M4 256 x 2 It's an optical drive, who cares H60 liquid cooler  Windows 7 Pro 64 bit 
MonitorMonitorKeyboardPower
Acer H243H Westinghouse WDE LCM-17v2 Rosewill Illuminated Mechanical Gaming Keyboard... Cougar 1050w modular  
CaseMouseAudio
Azza Hurrican Blue Cooler Master Xornet Some old Altec Lansing 5.1 speakers 
  hide details  
Reply
post #4 of 6
Thread Starter 
not trying to turn this into a complaint thread but it's still annoying axesmiley.png
     
CPUMotherboardGraphicsHard Drive
Intel 4770k MSI Z87-G45 MSI 290x Lightning Crucial M4 256 x1 
Hard DriveOptical DriveCoolingOS
Crucial M5 It's an optical drive... H60 Liquid Cooler Window 7 Pro 64 Bit 
MonitorMonitorKeyboardPower
BenQ XL2430T Acer H243H Rosewill Illuminated Mechanical Gaming Keyboard... EVGA Supernova 1000P2 
CaseMouseMouse PadAudio
Azza Hurrican Blue Cooler Master Xornet My desk  Some old Altech Lansing 5.1 Speakers 
CPUMotherboardGraphicsRAM
AMD FX-8150 Asus M5A99x EVO EVGA GTX 480 SLI  8gb Corsair XMS3 
Hard DriveOptical DriveCoolingOS
Crucial M4 256 x 2 It's an optical drive, who cares H60 liquid cooler  Windows 7 Pro 64 bit 
MonitorMonitorKeyboardPower
Acer H243H Westinghouse WDE LCM-17v2 Rosewill Illuminated Mechanical Gaming Keyboard... Cougar 1050w modular  
CaseMouseAudio
Azza Hurrican Blue Cooler Master Xornet Some old Altec Lansing 5.1 speakers 
  hide details  
Reply
     
CPUMotherboardGraphicsHard Drive
Intel 4770k MSI Z87-G45 MSI 290x Lightning Crucial M4 256 x1 
Hard DriveOptical DriveCoolingOS
Crucial M5 It's an optical drive... H60 Liquid Cooler Window 7 Pro 64 Bit 
MonitorMonitorKeyboardPower
BenQ XL2430T Acer H243H Rosewill Illuminated Mechanical Gaming Keyboard... EVGA Supernova 1000P2 
CaseMouseMouse PadAudio
Azza Hurrican Blue Cooler Master Xornet My desk  Some old Altech Lansing 5.1 Speakers 
CPUMotherboardGraphicsRAM
AMD FX-8150 Asus M5A99x EVO EVGA GTX 480 SLI  8gb Corsair XMS3 
Hard DriveOptical DriveCoolingOS
Crucial M4 256 x 2 It's an optical drive, who cares H60 liquid cooler  Windows 7 Pro 64 bit 
MonitorMonitorKeyboardPower
Acer H243H Westinghouse WDE LCM-17v2 Rosewill Illuminated Mechanical Gaming Keyboard... Cougar 1050w modular  
CaseMouseAudio
Azza Hurrican Blue Cooler Master Xornet Some old Altec Lansing 5.1 speakers 
  hide details  
Reply
post #5 of 6
Message me your case/rma #.

And what exactly is wrong with the board?
Mighty-iTX
(12 items)
 
One foot in..
(17 items)
 
mATX
(12 items)
 
CPUMotherboardGraphicsRAM
i7-4770K M7-Impact Strix GTX980 Samsung 
Hard DriveCoolingOSMonitor
Crucial M4 256 Glacer 240L W8.1 K272HUL 
KeyboardPowerCaseMouse
Saitek Seasonic X-650 Prodigy MX518 
CPUMotherboardGraphicsGraphics
4770K/45/43 Maximus VI Extreme R290X R290X 
RAMHard DriveHard DriveOptical Drive
Samsung Crucial M4 64GB RAIDR LSSWM 
CoolingOSMonitorKeyboard
Cooler Master Glacer 7 Ultimate 64 SyncMaster Eclipse 
PowerCaseMouseMouse Pad
XFX 1050 BE 600T Silver MX518 Desk 
CPUMotherboardGraphicsRAM
i5-4330 Z87 Gryphon GTX690 G.Skill RipJawsX 
Hard DriveCoolingOSMonitor
WD Blacks Hyper 212 W8.1 ACER 
KeyboardPowerCaseMouse
Logitech Ultra X3 1000w Corsair 230T Orange Razer 
  hide details  
Reply
Mighty-iTX
(12 items)
 
One foot in..
(17 items)
 
mATX
(12 items)
 
CPUMotherboardGraphicsRAM
i7-4770K M7-Impact Strix GTX980 Samsung 
Hard DriveCoolingOSMonitor
Crucial M4 256 Glacer 240L W8.1 K272HUL 
KeyboardPowerCaseMouse
Saitek Seasonic X-650 Prodigy MX518 
CPUMotherboardGraphicsGraphics
4770K/45/43 Maximus VI Extreme R290X R290X 
RAMHard DriveHard DriveOptical Drive
Samsung Crucial M4 64GB RAIDR LSSWM 
CoolingOSMonitorKeyboard
Cooler Master Glacer 7 Ultimate 64 SyncMaster Eclipse 
PowerCaseMouseMouse Pad
XFX 1050 BE 600T Silver MX518 Desk 
CPUMotherboardGraphicsRAM
i5-4330 Z87 Gryphon GTX690 G.Skill RipJawsX 
Hard DriveCoolingOSMonitor
WD Blacks Hyper 212 W8.1 ACER 
KeyboardPowerCaseMouse
Logitech Ultra X3 1000w Corsair 230T Orange Razer 
  hide details  
Reply
post #6 of 6
Thread Starter 
Hey, saw trucker mention you but I didn't wanna bother you unless they didn't resolve it via the phone. I Will message over the case # .
     
CPUMotherboardGraphicsHard Drive
Intel 4770k MSI Z87-G45 MSI 290x Lightning Crucial M4 256 x1 
Hard DriveOptical DriveCoolingOS
Crucial M5 It's an optical drive... H60 Liquid Cooler Window 7 Pro 64 Bit 
MonitorMonitorKeyboardPower
BenQ XL2430T Acer H243H Rosewill Illuminated Mechanical Gaming Keyboard... EVGA Supernova 1000P2 
CaseMouseMouse PadAudio
Azza Hurrican Blue Cooler Master Xornet My desk  Some old Altech Lansing 5.1 Speakers 
CPUMotherboardGraphicsRAM
AMD FX-8150 Asus M5A99x EVO EVGA GTX 480 SLI  8gb Corsair XMS3 
Hard DriveOptical DriveCoolingOS
Crucial M4 256 x 2 It's an optical drive, who cares H60 liquid cooler  Windows 7 Pro 64 bit 
MonitorMonitorKeyboardPower
Acer H243H Westinghouse WDE LCM-17v2 Rosewill Illuminated Mechanical Gaming Keyboard... Cougar 1050w modular  
CaseMouseAudio
Azza Hurrican Blue Cooler Master Xornet Some old Altec Lansing 5.1 speakers 
  hide details  
Reply
     
CPUMotherboardGraphicsHard Drive
Intel 4770k MSI Z87-G45 MSI 290x Lightning Crucial M4 256 x1 
Hard DriveOptical DriveCoolingOS
Crucial M5 It's an optical drive... H60 Liquid Cooler Window 7 Pro 64 Bit 
MonitorMonitorKeyboardPower
BenQ XL2430T Acer H243H Rosewill Illuminated Mechanical Gaming Keyboard... EVGA Supernova 1000P2 
CaseMouseMouse PadAudio
Azza Hurrican Blue Cooler Master Xornet My desk  Some old Altech Lansing 5.1 Speakers 
CPUMotherboardGraphicsRAM
AMD FX-8150 Asus M5A99x EVO EVGA GTX 480 SLI  8gb Corsair XMS3 
Hard DriveOptical DriveCoolingOS
Crucial M4 256 x 2 It's an optical drive, who cares H60 liquid cooler  Windows 7 Pro 64 bit 
MonitorMonitorKeyboardPower
Acer H243H Westinghouse WDE LCM-17v2 Rosewill Illuminated Mechanical Gaming Keyboard... Cougar 1050w modular  
CaseMouseAudio
Azza Hurrican Blue Cooler Master Xornet Some old Altec Lansing 5.1 speakers 
  hide details  
Reply
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