Overclock.net › Forums › Components › Keyboards › Corsair K90 problem.
New Posts  All Forums:Forum Nav:

Corsair K90 problem.

post #1 of 7
Thread Starter 
I bought a corsair k90 about two months and a half ago. The volume wheel has stopped working on it. I have sent many emails to try and rma it and i have yet to get a reply(i sent the first email about a month ago). I have called corsair many times as well and i have had to wait 1-3 hours to talk to someone only to be hung up on and i was being polite too. If anyone knows a way i can get a replacement k90 or how to get corsair to talk to me please tell me.
post #2 of 7
Quote:
Originally Posted by GhostSoldier View Post

I bought a corsair k90 about two months and a half ago. The volume wheel has stopped working on it. I have sent many emails to try and rma it and i have yet to get a reply(i sent the first email about a month ago). I have called corsair many times as well and i have had to wait 1-3 hours to talk to someone only to be hung up on and i was being polite too. If anyone knows a way i can get a replacement k90 or how to get corsair to talk to me please tell me.

Keep calling/emailing .. my experience with corsair was excellent.. i emailed had a response with in couple hours sent me a hot swap board for my 800d and usb 3.0 upgrade kit for nothing.
WSV2
(14 items)
 
Home Server
(16 items)
 
 
CPUMotherboardGraphicsRAM
3930K X79S-UP5 Evga 660TI G Skill Ripjaws Z  
Hard DriveCoolingOSOS
Twin Samsung 840 Pro Rasa Block  Windows 8 Professional  Mountain Lion 10.8 
MonitorKeyboardPowerCase
(2) ASUS 23.5inch Corsair K90 XFX PRO 850 800 D 
Mouse
G700 
CPUMotherboardGraphicsRAM
Intel I3 2120 Asus Sabertooth Gigabyte GT220 Hyper X 8gb 
Hard DriveHard DriveOptical DriveCooling
(2) Seagate 1tb (3) Seagate 500gb None Stock Intel  
OSOSMonitorKeyboard
WHS 2011 Lion 10.7.3 Asus 24inch Logitech 
PowerCaseMouseAudio
Thermaltake 600w Cheapie Mircrosoft  On board  
  hide details  
Reply
WSV2
(14 items)
 
Home Server
(16 items)
 
 
CPUMotherboardGraphicsRAM
3930K X79S-UP5 Evga 660TI G Skill Ripjaws Z  
Hard DriveCoolingOSOS
Twin Samsung 840 Pro Rasa Block  Windows 8 Professional  Mountain Lion 10.8 
MonitorKeyboardPowerCase
(2) ASUS 23.5inch Corsair K90 XFX PRO 850 800 D 
Mouse
G700 
CPUMotherboardGraphicsRAM
Intel I3 2120 Asus Sabertooth Gigabyte GT220 Hyper X 8gb 
Hard DriveHard DriveOptical DriveCooling
(2) Seagate 1tb (3) Seagate 500gb None Stock Intel  
OSOSMonitorKeyboard
WHS 2011 Lion 10.7.3 Asus 24inch Logitech 
PowerCaseMouseAudio
Thermaltake 600w Cheapie Mircrosoft  On board  
  hide details  
Reply
post #3 of 7
Thread Starter 
ive sent probably over 50 emails to them and ive called close to 15 time waiting around 1-4 hours each time
post #4 of 7
Quote:
Originally Posted by GhostSoldier View Post

ive sent probably over 50 emails to them and ive called close to 15 time waiting around 1-4 hours each time

Slight exaggeration? smile.gif
Knight Rider
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 3570K @ 4.7GHz ASUS P8Z77-V PRO ASUS GTX 670 DirectCU II TOP Edition @ 1200MHz Corsair Vengeance (Low profile) 
Hard DriveHard DriveOptical DriveCooling
Western Digital Caviar Black 1TB 7200 rpm OCZ Vertex 4 128GB Samsung Optical Drive Noctua NH-D14 
OSMonitorMonitorKeyboard
Windows 7 Enterprise Dell U2410 Dell U2311H Ducky Year of the Dragon 
PowerCaseMouseMouse Pad
XFX 750W Pro XXX Edition CM Storm Trooper Corsair M60 Razer Goliathus Extended Control Edition 
Audio
Creative T40 Series II 
  hide details  
Reply
Knight Rider
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 3570K @ 4.7GHz ASUS P8Z77-V PRO ASUS GTX 670 DirectCU II TOP Edition @ 1200MHz Corsair Vengeance (Low profile) 
Hard DriveHard DriveOptical DriveCooling
Western Digital Caviar Black 1TB 7200 rpm OCZ Vertex 4 128GB Samsung Optical Drive Noctua NH-D14 
OSMonitorMonitorKeyboard
Windows 7 Enterprise Dell U2410 Dell U2311H Ducky Year of the Dragon 
PowerCaseMouseMouse Pad
XFX 750W Pro XXX Edition CM Storm Trooper Corsair M60 Razer Goliathus Extended Control Edition 
Audio
Creative T40 Series II 
  hide details  
Reply
post #5 of 7
Thread Starter 
it has been around 50 emails and really probably only 5-8 calls
post #6 of 7
The advertisement on my right says "Visit Our Forum".

I've never clicked it.

Never do.
My System
(13 items)
 
  
Keyboard
Lots of them 
  hide details  
Reply
My System
(13 items)
 
  
Keyboard
Lots of them 
  hide details  
Reply
post #7 of 7
I just bought a K90 and love it but its paired with a ROG Xonar Phoebus so if the wheel dies on me I couldn't give a toss, so good luck with your RMA I've heard Corsair have an excellent reputation for customer service. Hope it works out for you.
BRUTALIS
(19 items)
 
  
CPUMotherboardGraphicsGraphics
I7 980X @ 4.5Ghz - 1.36 Vcore ASUS RAMPAGE EXTREME III EVGA GTX TITAN EVGA GTX TITAN 
RAMHard DriveOptical DriveCooling
12 GB CORSAIR DOMINATOR GT 2000MHZ TRIPLE CHANNEL OCZ VERTEX2 60GB and Samsung 2tb HDD LG BLURAY BURNER XSPC DUAL BAY LAING D5 PUMP RES COMBO 
CoolingCoolingOSMonitor
XSPC RAYSTORM COPPER CPU BLOCK BLACK ICE STEALTH 240 RAD WINDOWS 7 64BIT ULTIMATE ASUS VG278h 120Hz 
KeyboardPowerCaseMouse
CORSAIR K90 VENGEANCE  CORSAIR AX1200 CORSAIR GRAPHITE 600T WHITE RAZER DEATHADDER BLACK EDITION 
Mouse PadAudioOther
RAZER GOLIATHUS XL SENNHEISER PC360 G4ME ROG ASUS XONAR PHOEBUS 
  hide details  
Reply
BRUTALIS
(19 items)
 
  
CPUMotherboardGraphicsGraphics
I7 980X @ 4.5Ghz - 1.36 Vcore ASUS RAMPAGE EXTREME III EVGA GTX TITAN EVGA GTX TITAN 
RAMHard DriveOptical DriveCooling
12 GB CORSAIR DOMINATOR GT 2000MHZ TRIPLE CHANNEL OCZ VERTEX2 60GB and Samsung 2tb HDD LG BLURAY BURNER XSPC DUAL BAY LAING D5 PUMP RES COMBO 
CoolingCoolingOSMonitor
XSPC RAYSTORM COPPER CPU BLOCK BLACK ICE STEALTH 240 RAD WINDOWS 7 64BIT ULTIMATE ASUS VG278h 120Hz 
KeyboardPowerCaseMouse
CORSAIR K90 VENGEANCE  CORSAIR AX1200 CORSAIR GRAPHITE 600T WHITE RAZER DEATHADDER BLACK EDITION 
Mouse PadAudioOther
RAZER GOLIATHUS XL SENNHEISER PC360 G4ME ROG ASUS XONAR PHOEBUS 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Keyboards
Overclock.net › Forums › Components › Keyboards › Corsair K90 problem.