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Being trolled by my laptop's disc drive

post #1 of 6
Thread Starter 
Dunno if I used "trolled" in the correct context but whatever. Here is the problem:

The disc drive on my laptop works intermittently. If I insert a disc after its been idle for a long period of time, it would not read. If I reinsert it right after the first time, it will read. So I decided to change the disc drive. But guess what; same exact problem. Didn't change a single thing.

The laptop is a brand new laptop, it came this way out of the box. I didn't RMA it because of where I live; I would have to pay half the price I paid for the laptop to send it back since I ordered it from Amazon. I always take these chances and I never had a problem with stuff like this. Guess my luck ran out.

But anyways, could this be a software problem now?
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Apollo
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post #2 of 6
Some new laptops have tighter power management settings. Try setting the power settings to "High Performance" and check if the ODD is being turned off by the system in the device manager.
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post #3 of 6
Thread Starter 
Quote:
Originally Posted by Starbomba View Post

Some new laptops have tighter power management settings. Try setting the power settings to "High Performance" and check if the ODD is being turned off by the system in the device manager.

It's already in High Performance. But I don't understand what you mean by "check if the ODD is being turned off by the system in the device manager."
Can you elaborate? redface.gif
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post #4 of 6
computer>properties>advanced system settings>hardware>device manager> then dvd/cd-rom drives should be there., scan for hardware changes..
post #5 of 6
Quote:
Originally Posted by vinton13 View Post

It's already in High Performance. But I don't understand what you mean by "check if the ODD is being turned off by the system in the device manager."
Can you elaborate? redface.gif

Some components can be turned off in Windows after some inactivity time. Go to Control Panel > Device Manager > DVD/CDRom drives > double click your ODD. In the Properties window, try to check if there is any option that says "Allow the computer to turn off this device to save power".

You can also see if there is any other software made by the manufacturer to manage power on some devices. I know some Sony laptops have it.
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X79 The Hydra
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i865G Chronos
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Samsung MMBRE64GHDXP-MVBD1 Samsung SH-222 Thermalright Ultima-90 Windows 98 SE 
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post #6 of 6
Thread Starter 
No luck guys. :\
Apollo
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Zeus
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CPUMotherboardGraphicsRAM
Intel Core i7-5930K Asus Sabertooth X99 ASUS GeForce GTX 1080 8GB ROG STRIX  Corsair Vengeance 32GB (4x8GB) DDR4 3000 
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Samsung 850 EVO 500GB Samsung 850 EVO 1TB Samsung SH-224BB CM Hyper 212 EVO 
OSMonitorKeyboardPower
Windows 8.1 x64 Pro Asus PB278Q (1440p) Gigabyte Aivia Osmium (Cherry Red) Corsair AX850 
CaseMouseMouse PadAudio
Cooler Master HAF X Gigabyte Aivia Krypton Razer Goliathus Extended Speed Edition Realtek ALC1150 8-Channel + Logitech z906 + Sam... 
CPUMotherboardGraphicsGraphics
i7-4790K EVGA Z97 Classified EVGA GTX 780Ti EVGA GTX 780Ti 
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Dominator Platinum Spinpoint F3 Spinpoint F3 510 Series 
Hard DriveHard DriveCoolingCooling
510 Series 320 Series XSPC AX120 XSPC AX360 
CoolingCoolingCoolingOS
XSPC AX240 EK Supremacy EK FC780 GTX Ti WIndows 8.1 
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OS X 10.9.3 Yamaski Catleap 120Hz HCP-1200 Air 540 
MouseMouse PadAudioAudio
Razer Deathadder Table Avid Fast Track Duo HiFIMan HE-400 
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Crucial 64GB m4 1TB WD Black Samsung SH-224BB CM Hyper 212+ 
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Windows 8.1 x64 Pro Asus PB278Q (1440p) Gigabyte Aivia Osmium Corsair AX850 
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Apollo
(16 items)
 
Project Greyscale
(24 items)
 
Zeus
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-5930K Asus Sabertooth X99 ASUS GeForce GTX 1080 8GB ROG STRIX  Corsair Vengeance 32GB (4x8GB) DDR4 3000 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 EVO 500GB Samsung 850 EVO 1TB Samsung SH-224BB CM Hyper 212 EVO 
OSMonitorKeyboardPower
Windows 8.1 x64 Pro Asus PB278Q (1440p) Gigabyte Aivia Osmium (Cherry Red) Corsair AX850 
CaseMouseMouse PadAudio
Cooler Master HAF X Gigabyte Aivia Krypton Razer Goliathus Extended Speed Edition Realtek ALC1150 8-Channel + Logitech z906 + Sam... 
CPUMotherboardGraphicsGraphics
i7-4790K EVGA Z97 Classified EVGA GTX 780Ti EVGA GTX 780Ti 
RAMHard DriveHard DriveHard Drive
Dominator Platinum Spinpoint F3 Spinpoint F3 510 Series 
Hard DriveHard DriveCoolingCooling
510 Series 320 Series XSPC AX120 XSPC AX360 
CoolingCoolingCoolingOS
XSPC AX240 EK Supremacy EK FC780 GTX Ti WIndows 8.1 
OSMonitorPowerCase
OS X 10.9.3 Yamaski Catleap 120Hz HCP-1200 Air 540 
MouseMouse PadAudioAudio
Razer Deathadder Table Avid Fast Track Duo HiFIMan HE-400 
CPUMotherboardGraphicsRAM
AMD FX-8120 @4.5GHz GIGABYTE GA-990FXA-UD7 GIGABYTE Radeon RX 460 G.SKILL Sniper 1600MHz 2x4GB 
Hard DriveHard DriveOptical DriveCooling
Crucial 64GB m4 1TB WD Black Samsung SH-224BB CM Hyper 212+ 
OSMonitorKeyboardPower
Windows 8.1 x64 Pro Asus PB278Q (1440p) Gigabyte Aivia Osmium Corsair AX850 
CaseMouseMouse PadAudio
CM 690II Gigabyte Aivia Krypton Razer Goliathus Extended Speed Edition Realtek ALC889 + Logitech z906 + Samson SR850 
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