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FBI Money Pak Virus - How to remove?

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post #1 of 22

8/22/12 at 7:41pm

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xquisit
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My friend kindly asked me to remove a virus, and I told him no problem... but I had no luck!

I opened his computer, booted into safe mode with networking (which might be my problem, I should've done it in regular safe mode) and tried to use malwarebytes and then restarted in the same mode to use spybot search&destroy. No luck, and I was hoping there was a fix to this where I wouldn't need to System Restore or Reformat.

Thanks in advance!

CPU	Motherboard	Graphics	RAM
AMD Phenom X4 965 C3 BE	Asus Crosshair III Formula [SLI HACK NOT WORKI...	2x NVidia Gigabyte GTX 470s [SIGH no SLI, one s...	Corsair Dominator 8GB DDR3 + G.Skill Ripjaw 4GB...
Hard Drive	Optical Drive	OS	Monitor
2x Intel X25-V 40GB & Samsung SP F3 500GB	Sony Optiarc	Microsoft Windows 7 Ultimate [64-bit]	Mitsubishi Diamond Pro 2060u 22" [2048x1536@75...
Keyboard	Power	Case	Mouse
KBT Race [Cherry MX Blue]	SeaSonic X-750	Cooler Master HAF 932 [No Side-panels]	Logitech MX518
Mouse Pad
BestBuy Rocketfish - Control Side
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CPU	Motherboard	Graphics	RAM
AMD Phenom X4 965 C3 BE	Asus Crosshair III Formula [SLI HACK NOT WORKI...	2x NVidia Gigabyte GTX 470s [SIGH no SLI, one s...	Corsair Dominator 8GB DDR3 + G.Skill Ripjaw 4GB...
Hard Drive	Optical Drive	OS	Monitor
2x Intel X25-V 40GB & Samsung SP F3 500GB	Sony Optiarc	Microsoft Windows 7 Ultimate [64-bit]	Mitsubishi Diamond Pro 2060u 22" [2048x1536@75...
Keyboard	Power	Case	Mouse
KBT Race [Cherry MX Blue]	SeaSonic X-750	Cooler Master HAF 932 [No Side-panels]	Logitech MX518
Mouse Pad
BestBuy Rocketfish - Control Side
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post #2 of 22

8/22/12 at 7:50pm

Fishinfan

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Read this....http://guides.yoosecurity.com/how-remove-fbi-moneypak-virus-malware-that-blocked-pc-asks-for-payment-100-dollars/

You began right by safe mode with networking.Then Alt,ctrl,del to bring up the task manager.The virus is listed as acrord32.exe,at least it is in the link.

My guess is to look for all of the suspicious entries and remove them.I have used avg free anti virus until it let one through,now I use avast.

I also, have read the virus does disable antimalware and anti virus programs.

I think it will be easier to do a system restore.Good luck.
Edited by Fishinfan - 8/22/12 at 7:58pm

CPU	Motherboard	Graphics	RAM
AMD Phenom II X4 955 Black Edition 4.19 ghz.	Asus M4a87T	MSI R7950 Twin Frozr 3GD5/OC Radeon HD 7950	G. Skill Ripjaws 2x 4 gb ddr3 1600
Hard Drive	Hard Drive	Hard Drive	Hard Drive
Samsung 840 pro 128gb[boot]	Seagate 250 gb [games]	Hitachi 500 gb [media]	Seagate 160 gb [steam]
Hard Drive	Optical Drive	Cooling	OS
Crucial M4 64gb [apps/win xp]	Lg	Cooler Master Hyper 212 evo	W7 64bit/Win Xp 32bit
Monitor	Keyboard	Power	Case
Dell s2440L	compaq	Corsair Hx750	Corsair Vengence C70
Mouse
logitech
View all

hide details

CPU	Motherboard	Graphics	RAM
AMD Phenom II X4 955 Black Edition 4.19 ghz.	Asus M4a87T	MSI R7950 Twin Frozr 3GD5/OC Radeon HD 7950	G. Skill Ripjaws 2x 4 gb ddr3 1600
Hard Drive	Hard Drive	Hard Drive	Hard Drive
Samsung 840 pro 128gb[boot]	Seagate 250 gb [games]	Hitachi 500 gb [media]	Seagate 160 gb [steam]
Hard Drive	Optical Drive	Cooling	OS
Crucial M4 64gb [apps/win xp]	Lg	Cooler Master Hyper 212 evo	W7 64bit/Win Xp 32bit
Monitor	Keyboard	Power	Case
Dell s2440L	compaq	Corsair Hx750	Corsair Vengence C70
Mouse
logitech
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post #3 of 22

8/22/12 at 7:50pm

TurboTurtle
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Usually need to go outside Windows with a bootable AV environment to tag this particular infection, it can be a bit rough.

ESET, Kaspersky or MSSS should be able to remove it from outside Windows without much issue. This infection does, however, have a decent chance of damaging system files and thus requiring a repair or, at worst, a reinstall.

CPU	Motherboard	Graphics	RAM
Core i7 970 @ 4.0 GHz 1.22 Vcore	Asus Rampage II Gene	GTX 260 216SP	G.SKILL PI 3x2gb DDR3 1600 @ 7-8-7-24
Hard Drive	OS	Monitor	Power
2x 500gb Seagates RAID 0, 1x 500gb non-RAID	Windows 7 Professional x64	ASUS 24'' VH242H / Spectre 24'' WS	Corsair 750TX
Case
Xclio Wind Tunnel
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CPU	Motherboard	Graphics	RAM
Core i7 970 @ 4.0 GHz 1.22 Vcore	Asus Rampage II Gene	GTX 260 216SP	G.SKILL PI 3x2gb DDR3 1600 @ 7-8-7-24
Hard Drive	OS	Monitor	Power
2x 500gb Seagates RAID 0, 1x 500gb non-RAID	Windows 7 Professional x64	ASUS 24'' VH242H / Spectre 24'' WS	Corsair 750TX
Case
Xclio Wind Tunnel
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post #4 of 22

8/22/12 at 7:51pm

Wnivre
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http://botcrawl.com/how-to-remove-the-fbi-moneypak-ransomware-virus-fake-fbi-malware-removal/

Scroll to bullet #2 "manual removal".

Cannot confirm if this works as I have not seen that virus. Hope it helps.

CPU	Motherboard	Graphics	Graphics
Intel Core i5 2500K	Maximus IV GENE-Z	WindForce 7950 @ 1.2GHz	EVGA GTX 470 Hybrid PhysX
RAM	Hard Drive	Cooling	OS
16GB, 1600MHz Ripjaws X (4x4GB)	1TB + 1TB + 250GB + 160GB + 160GB	CM Hyper 212 Plus	Windows 8 Professional
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23' + 21.5'	Logitech Classic Keyboard 200	OCZ 700w ModXStream Pro	CM Storm Trooper
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Microsoft Wireless Mouse 3000
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CPU	Motherboard	Graphics	Graphics
Intel Core i5 2500K	Maximus IV GENE-Z	WindForce 7950 @ 1.2GHz	EVGA GTX 470 Hybrid PhysX
RAM	Hard Drive	Cooling	OS
16GB, 1600MHz Ripjaws X (4x4GB)	1TB + 1TB + 250GB + 160GB + 160GB	CM Hyper 212 Plus	Windows 8 Professional
Monitor	Keyboard	Power	Case
23' + 21.5'	Logitech Classic Keyboard 200	OCZ 700w ModXStream Pro	CM Storm Trooper
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Microsoft Wireless Mouse 3000
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post #5 of 22

8/22/12 at 8:00pm

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xquisit
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I'll give it a shot and report back with +reputation.

CPU	Motherboard	Graphics	RAM
AMD Phenom X4 965 C3 BE	Asus Crosshair III Formula [SLI HACK NOT WORKI...	2x NVidia Gigabyte GTX 470s [SIGH no SLI, one s...	Corsair Dominator 8GB DDR3 + G.Skill Ripjaw 4GB...
Hard Drive	Optical Drive	OS	Monitor
2x Intel X25-V 40GB & Samsung SP F3 500GB	Sony Optiarc	Microsoft Windows 7 Ultimate [64-bit]	Mitsubishi Diamond Pro 2060u 22" [2048x1536@75...
Keyboard	Power	Case	Mouse
KBT Race [Cherry MX Blue]	SeaSonic X-750	Cooler Master HAF 932 [No Side-panels]	Logitech MX518
Mouse Pad
BestBuy Rocketfish - Control Side
View all

hide details

CPU	Motherboard	Graphics	RAM
AMD Phenom X4 965 C3 BE	Asus Crosshair III Formula [SLI HACK NOT WORKI...	2x NVidia Gigabyte GTX 470s [SIGH no SLI, one s...	Corsair Dominator 8GB DDR3 + G.Skill Ripjaw 4GB...
Hard Drive	Optical Drive	OS	Monitor
2x Intel X25-V 40GB & Samsung SP F3 500GB	Sony Optiarc	Microsoft Windows 7 Ultimate [64-bit]	Mitsubishi Diamond Pro 2060u 22" [2048x1536@75...
Keyboard	Power	Case	Mouse
KBT Race [Cherry MX Blue]	SeaSonic X-750	Cooler Master HAF 932 [No Side-panels]	Logitech MX518
Mouse Pad
BestBuy Rocketfish - Control Side
View all

hide details

post #6 of 22

8/22/12 at 8:11pm

Fishinfan

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If it's that amount of trouble I would suggest i total reinstall.I hope your friend doesn't have a lot of valuable saved stuff on his computer.

CPU	Motherboard	Graphics	RAM
AMD Phenom II X4 955 Black Edition 4.19 ghz.	Asus M4a87T	MSI R7950 Twin Frozr 3GD5/OC Radeon HD 7950	G. Skill Ripjaws 2x 4 gb ddr3 1600
Hard Drive	Hard Drive	Hard Drive	Hard Drive
Samsung 840 pro 128gb[boot]	Seagate 250 gb [games]	Hitachi 500 gb [media]	Seagate 160 gb [steam]
Hard Drive	Optical Drive	Cooling	OS
Crucial M4 64gb [apps/win xp]	Lg	Cooler Master Hyper 212 evo	W7 64bit/Win Xp 32bit
Monitor	Keyboard	Power	Case
Dell s2440L	compaq	Corsair Hx750	Corsair Vengence C70
Mouse
logitech
View all

hide details

CPU	Motherboard	Graphics	RAM
AMD Phenom II X4 955 Black Edition 4.19 ghz.	Asus M4a87T	MSI R7950 Twin Frozr 3GD5/OC Radeon HD 7950	G. Skill Ripjaws 2x 4 gb ddr3 1600
Hard Drive	Hard Drive	Hard Drive	Hard Drive
Samsung 840 pro 128gb[boot]	Seagate 250 gb [games]	Hitachi 500 gb [media]	Seagate 160 gb [steam]
Hard Drive	Optical Drive	Cooling	OS
Crucial M4 64gb [apps/win xp]	Lg	Cooler Master Hyper 212 evo	W7 64bit/Win Xp 32bit
Monitor	Keyboard	Power	Case
Dell s2440L	compaq	Corsair Hx750	Corsair Vengence C70
Mouse
logitech
View all

hide details

post #7 of 22

8/22/12 at 9:32pm

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xquisit
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I appreciate everyone's post, thank you for your help

CPU	Motherboard	Graphics	RAM
AMD Phenom X4 965 C3 BE	Asus Crosshair III Formula [SLI HACK NOT WORKI...	2x NVidia Gigabyte GTX 470s [SIGH no SLI, one s...	Corsair Dominator 8GB DDR3 + G.Skill Ripjaw 4GB...
Hard Drive	Optical Drive	OS	Monitor
2x Intel X25-V 40GB & Samsung SP F3 500GB	Sony Optiarc	Microsoft Windows 7 Ultimate [64-bit]	Mitsubishi Diamond Pro 2060u 22" [2048x1536@75...
Keyboard	Power	Case	Mouse
KBT Race [Cherry MX Blue]	SeaSonic X-750	Cooler Master HAF 932 [No Side-panels]	Logitech MX518
Mouse Pad
BestBuy Rocketfish - Control Side
View all

hide details

CPU	Motherboard	Graphics	RAM
AMD Phenom X4 965 C3 BE	Asus Crosshair III Formula [SLI HACK NOT WORKI...	2x NVidia Gigabyte GTX 470s [SIGH no SLI, one s...	Corsair Dominator 8GB DDR3 + G.Skill Ripjaw 4GB...
Hard Drive	Optical Drive	OS	Monitor
2x Intel X25-V 40GB & Samsung SP F3 500GB	Sony Optiarc	Microsoft Windows 7 Ultimate [64-bit]	Mitsubishi Diamond Pro 2060u 22" [2048x1536@75...
Keyboard	Power	Case	Mouse
KBT Race [Cherry MX Blue]	SeaSonic X-750	Cooler Master HAF 932 [No Side-panels]	Logitech MX518
Mouse Pad
BestBuy Rocketfish - Control Side
View all

hide details

post #8 of 22

8/24/12 at 6:05am

Otterclock
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Avast has a boot time scan, Kaspersky can make a bootable scan disk, as others I'm sure have similar. I generally recommend to people with tough situations to download the Kaspsky free trial and do their boot disc thingy. seems like youre on the path to a solution, though. keep us posted. curious how it works out.

CPU	Motherboard	Graphics	RAM
3570k@4.7ghz 1.21v	Gigabyte Sniper M3	Sapphire 6950	Samsung 8g1866
Hard Drive	Hard Drive	Hard Drive	Cooling
Samsung 830	Samsung F1 500	Crucial M4 64 (SRC)	cpu:Noc NF-F12 / case:4x TY-141/gpu: 2x NB-Multi
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CPU	Motherboard	Graphics	RAM
3570k@4.7ghz 1.21v	Gigabyte Sniper M3	Sapphire 6950	Samsung 8g1866
Hard Drive	Hard Drive	Hard Drive	Cooling
Samsung 830	Samsung F1 500	Crucial M4 64 (SRC)	cpu:Noc NF-F12 / case:4x TY-141/gpu: 2x NB-Multi
Cooling	OS	Monitor	Keyboard
Venomous X, Accelero TT	Win 7 64	Acer X213H	Many
Power	Case	Mouse
Superflower 650 plat	Arc Midi	G500
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post #9 of 22

8/25/12 at 4:33pm

rotorr00t

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Quote:

Originally Posted by Fishinfan

If it's that amount of trouble I would suggest i total reinstall.I hope your friend doesn't have a lot of valuable saved stuff on his computer.

Yes, I never trust a Windows PC after infection, back up and re-image.

post #10 of 22

8/26/12 at 6:15pm

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xquisit
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Gentleman, while I was trying to watch some sexy time videos... I too got a similar virus, the Platinum security.

So I used Rkill, ccleaner, and Spybot S&D to remove it... Took a LOT of attempts, and I'm not sure how I finally got it to work, but it did.

I am going to just rinse and repeat what I kept trying with my friend, and see if it works....

Sorry, I know I've had the option of making these boot disks... I'm just not experienced, and need to do the research (I'm sure it's not that hard).

CPU	Motherboard	Graphics	RAM
AMD Phenom X4 965 C3 BE	Asus Crosshair III Formula [SLI HACK NOT WORKI...	2x NVidia Gigabyte GTX 470s [SIGH no SLI, one s...	Corsair Dominator 8GB DDR3 + G.Skill Ripjaw 4GB...
Hard Drive	Optical Drive	OS	Monitor
2x Intel X25-V 40GB & Samsung SP F3 500GB	Sony Optiarc	Microsoft Windows 7 Ultimate [64-bit]	Mitsubishi Diamond Pro 2060u 22" [2048x1536@75...
Keyboard	Power	Case	Mouse
KBT Race [Cherry MX Blue]	SeaSonic X-750	Cooler Master HAF 932 [No Side-panels]	Logitech MX518
Mouse Pad
BestBuy Rocketfish - Control Side
View all

hide details

CPU	Motherboard	Graphics	RAM
AMD Phenom X4 965 C3 BE	Asus Crosshair III Formula [SLI HACK NOT WORKI...	2x NVidia Gigabyte GTX 470s [SIGH no SLI, one s...	Corsair Dominator 8GB DDR3 + G.Skill Ripjaw 4GB...
Hard Drive	Optical Drive	OS	Monitor
2x Intel X25-V 40GB & Samsung SP F3 500GB	Sony Optiarc	Microsoft Windows 7 Ultimate [64-bit]	Mitsubishi Diamond Pro 2060u 22" [2048x1536@75...
Keyboard	Power	Case	Mouse
KBT Race [Cherry MX Blue]	SeaSonic X-750	Cooler Master HAF 932 [No Side-panels]	Logitech MX518
Mouse Pad
BestBuy Rocketfish - Control Side
View all

hide details

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FBI Money Pak Virus - How to remove?

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