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[MC/Corsair] Corsair 900D "Godzilla" unveiled - Page 268

post #2671 of 5815
Quote:
Originally Posted by CorsairGeorge View Post

For those asking, here's the current status.

We shipped over some review and sample units, and many of them were damaged. We found this was for two reasons.

1) Somebody ran into a pallet of them with a forklift. No joke.

2) There is a small tooling issue that allows the door to fit too loosely. This isn't a big deal at the factory, but during shipping, some of the vibration on the doors caused them to go out of spec, meaning that they wouldn't close correctly. This wasn't on 100% of the cases, but on enough of them that it's an issue.

Since Chinese New Year is just ending, and workers are coming back to the factories, we're making a tweak to the tolerance so the doors will fit better. This will make the case much more secure and solid, but will take about a week to complete, so first shipments won't leave until next week from China.

This means that you won't see units in retail until the end of March.

Sorry for the delay guys, but it's the right thing to do. Chances are we could ship today and 80% of them would arrive no problem at all, but I'm not comfortable with that kind of failure rate.

The last thing I want is for somebody to buy a $350 case and find out that the door doesn't fit.

All the better george! good to see a manufacture stepping up to the community to provide us with updates.

End of March is fine by me, gives me time to re-work my budget for 2 builds around 900D =)
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post #2672 of 5815
Quote:
Originally Posted by CorsairGeorge View Post

For those asking, here's the current status.

We shipped over some review and sample units, and many of them were damaged. We found this was for two reasons.

1) Somebody ran into a pallet of them with a forklift. No joke.

2) There is a small tooling issue that allows the door to fit too loosely. This isn't a big deal at the factory, but during shipping, some of the vibration on the doors caused them to go out of spec, meaning that they wouldn't close correctly. This wasn't on 100% of the cases, but on enough of them that it's an issue.

Since Chinese New Year is just ending, and workers are coming back to the factories, we're making a tweak to the tolerance so the doors will fit better. This will make the case much more secure and solid, but will take about a week to complete, so first shipments won't leave until next week from China.

This means that you won't see units in retail until the end of March.

Sorry for the delay guys, but it's the right thing to do. Chances are we could ship today and 80% of them would arrive no problem at all, but I'm not comfortable with that kind of failure rate.

The last thing I want is for somebody to buy a $350 case and find out that the door doesn't fit.

Bummer, but then again I've had this kind of problem before with a case from a different manufacturer and let me tell you.. having a beautiful case laying around with a door that doesn't fit is a horrible feeling.
post #2673 of 5815
Quote:
Originally Posted by CorsairGeorge View Post

For those asking, here's the current status.

We shipped over some review and sample units, and many of them were damaged. We found this was for two reasons.

1) Somebody ran into a pallet of them with a forklift. No joke.

2) There is a small tooling issue that allows the door to fit too loosely. This isn't a big deal at the factory, but during shipping, some of the vibration on the doors caused them to go out of spec, meaning that they wouldn't close correctly. This wasn't on 100% of the cases, but on enough of them that it's an issue.

Since Chinese New Year is just ending, and workers are coming back to the factories, we're making a tweak to the tolerance so the doors will fit better. This will make the case much more secure and solid, but will take about a week to complete, so first shipments won't leave until next week from China.

This means that you won't see units in retail until the end of March.

Sorry for the delay guys, but it's the right thing to do. Chances are we could ship today and 80% of them would arrive no problem at all, but I'm not comfortable with that kind of failure rate.

The last thing I want is for somebody to buy a $350 case and find out that the door doesn't fit.


Lets see how long before Amazon sends an updated email with the delay in shipment on the case. Last I checked it says March 4 to March 9. I rather wait. Good call George.
post #2674 of 5815
Quote:
Originally Posted by CorsairGeorge View Post

For those asking, here's the current status.

We shipped over some review and sample units, and many of them were damaged. We found this was for two reasons.

1) Somebody ran into a pallet of them with a forklift. No joke.

2) There is a small tooling issue that allows the door to fit too loosely. This isn't a big deal at the factory, but during shipping, some of the vibration on the doors caused them to go out of spec, meaning that they wouldn't close correctly. This wasn't on 100% of the cases, but on enough of them that it's an issue.

Since Chinese New Year is just ending, and workers are coming back to the factories, we're making a tweak to the tolerance so the doors will fit better. This will make the case much more secure and solid, but will take about a week to complete, so first shipments won't leave until next week from China.

This means that you won't see units in retail until the end of March.

Sorry for the delay guys, but it's the right thing to do. Chances are we could ship today and 80% of them would arrive no problem at all, but I'm not comfortable with that kind of failure rate.

The last thing I want is for somebody to buy a $350 case and find out that the door doesn't fit.

and u didnt know that? there was a swedish guy who opened the door at ces and that opener broke easily :/ and we said its not good. btw i suggested that latch like at the 650d just in smaller. u can read back i wrote that earlier :]
post #2675 of 5815
Quote:
Originally Posted by balazs View Post

and u didnt know that? there was a swedish guy who opened the door at ces and that opener broke easily :/ and we said its not good. btw i suggested that latch like at the 650d just in smaller. u can read back i wrote that earlier :]

The one at CES was a T1 sample, from December. We're far better than that unit now.

And the problem isn't a design issue, but a tolerance issue. The design we have works fine, it's the tolerances that have to be maintained correctly.

We've made this exact method work before on the 800D door which works fine, so it's not like the design is flawed. Plus, adding big latches to the side panel would ruin the sleek look we're going for.
post #2676 of 5815
Quote:
Originally Posted by CorsairGeorge View Post

Quote (Click to show)
For those asking, here's the current status.

We shipped over some review and sample units, and many of them were damaged. We found this was for two reasons.

1) Somebody ran into a pallet of them with a forklift. No joke.

2) There is a small tooling issue that allows the door to fit too loosely. This isn't a big deal at the factory, but during shipping, some of the vibration on the doors caused them to go out of spec, meaning that they wouldn't close correctly. This wasn't on 100% of the cases, but on enough of them that it's an issue.

Since Chinese New Year is just ending, and workers are coming back to the factories, we're making a tweak to the tolerance so the doors will fit better. This will make the case much more secure and solid, but will take about a week to complete, so first shipments won't leave until next week from China.

This means that you won't see units in retail until the end of March.

Sorry for the delay guys, but it's the right thing to do. Chances are we could ship today and 80% of them would arrive no problem at all, but I'm not comfortable with that kind of failure rate.

The last thing I want is for somebody to buy a $350 case and find out that the door doesn't fit.

I don't care what anyone says, this is why I love Corsair. A lot of companies would have just let the first batch ship with the defect and then corrected with a revision to the next batch, but it is really cool of you guys to just push the timeframe back and make sure we get a great product. Not every company would be so diligent.
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post #2677 of 5815
Quote:
Originally Posted by CorsairGeorge View Post

The one at CES was a T1 sample, from December. We're far better than that unit now.

And the problem isn't a design issue, but a tolerance issue. The design we have works fine, it's the tolerances that have to be maintained correctly.

We've made this exact method work before on the 800D door which works fine, so it's not like the design is flawed. Plus, adding big latches to the side panel would ruin the sleek look we're going for.

oh i see biggrin.gif didnt know that sorry biggrin.gif i didnt mean that big latches, just a little 1, more or less 3x3 cm
post #2678 of 5815
Quote:
Originally Posted by balazs View Post

oh i see biggrin.gif didnt know that sorry biggrin.gif i didnt mean that big latches, just a little 1, more or less 3x3 cm

Not enough force to hold this big heavy panel. You need more surface area for the latches to keep the big side panel on and flush, at least two large ones, around 4-5cm long each.
post #2679 of 5815
Hey George, i don't know if this has been asked before(probably has) but i couldn't find an answer. What parts of the case are aluminum and what parts are steel? Is there any plastic?
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post #2680 of 5815
Quote:
Originally Posted by hammadj View Post

Hey George, i don't know if this has been asked before(probably has) but i couldn't find an answer. What parts of the case are aluminum and what parts are steel? Is there any plastic?

The support frames are cast aluminum front and rear, the front fascia is brushed, anodized aluminum. The interior structure is steel, as are the side panels.

The plastic pieces are hard drive trays (so they can be bent around 3.5" drives for tool free installs), the 5.25" bay tool-free latches, and the attachment method for the flip-down I/O panel and 5.25 drive bay covers (though they have aluminum fascias on front).

Also the cable routing latches behind the motherboard tray are plastic, as are the frames for the front and top dust filters.
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