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How flat is the base supposed to be?

post #1 of 4
Thread Starter 
I RMA'd my Zalman 9700NT and they sent back a 9900NT.
The reason I rma'd it is because the base was far from flat.

I got the replacement and it's worse!!

What should I do?

I already wasted 25 bucks sending mine back.

Look!

img0037wr.jpg

img0038no.jpg
post #2 of 4
They aren't supposed to be flat. This convex base helps apply more mounting pressure onto the CPU to get an even tighter "seal". Most decent heatsinks are like this now. My prolimatech megahalems had the same type of base and an incredibly awesome mounting system and it cooled very well. Sorry to hear you wasted a bit of money sending the other heatsink back.
Edited by discipline - 8/23/12 at 3:10pm
post #3 of 4
What Discipline said. its funny because about a month ago my buddy was building his new PC, and said the same thing to me... "dude...my CPU coolers base seems warped!" after some googleing we found that its supposed to be that way. so no worrys.
    
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CPUMotherboardGraphicsRAM
Intel I5 2500k Asus P67 Sabertooth Gigabyte G1 Gtx970 8gb G.skill Ripjaw X 1333 Cl7 
Hard DriveHard DriveHard DriveHard Drive
1TB WD caviar black 7200rpm 64mb cache Crucial M4 128gb Crucial  Crucial  
Hard DriveCoolingOSKeyboard
Crucial  Zalman 9900max windows 7 64bit G11 
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Corsair HX750 antec eleven hundred Deathadder 
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post #4 of 4
Funny how you RMA'd without thinking that it is quite hard to get the base to go convex when sanding it flat would be much easier.. how could they mess that up?
It happens wink.gif
    
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CPUMotherboardGraphicsRAM
2500K 5GHz@1.35V Asrock Z68 Extreme3 gen 3 Asus 7850 DC2 Ripjaws 1333-5-7-5 1.5V 
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Samsung F1 320gb Antec TruePower Trio 650W MIE 3.0 <3 
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