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Samsung Galaxy S3 "Camera Failed" issue :/

post #1 of 3
8/28/12 at 4:47pm
Thread Starter 
Just got this phone today and I can't get the camera to work. When I launch the camera it just shows the UI with a black background and then soon after it says the camera has failed and it exits back to the home screen.

I've tried updating the phone and doing factory resets but it doesn't fix it. Have looked around a bit and the only solution I've seen is to press the power button while you're trying to use the camera but it doesn't work for me.

Anyone know how to sort this??

Thanks
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2500K @4.5Ghz Asus P8Z68-V Pro/Gen3 Gigabyte Windforce X3 7970 2x4GB G.Skill Ripjaws 1600Mhz 9-9-9-24 
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Samsung 840 Pro 128GB 2x7200RPM Mechanical drives Corsair A50 Windows 7 Pro x64 
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post #2 of 3
8/28/12 at 9:56pm
Does a 3rd party camera app do the same thing?
This smells like a hardware issue - you may need to send the phone back.
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"Zeus"
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Intel Core i5 2500K (4.5ghz @ 1.320v) Gigabyte Z68X-UD3R-B3 MSI R7970 Lightning Corsair 16GB (4x4GB) 
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Plextor PX-256M5S 256GB Crucial M4 128GB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
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Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
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Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 7 Ultimate 64-bit Dell U2412M 
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Dell U2412M Dell U2212HM Dell U2212HM Ducky DK9087 G2 Pro 
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My System
(30 items)
 
"Zeus"
(13 items)
  		 
CPUMotherboardGraphicsRAM
Intel Core i5 2500K (4.5ghz @ 1.320v) Gigabyte Z68X-UD3R-B3 MSI R7970 Lightning Corsair 16GB (4x4GB) 
Hard DriveHard DriveHard DriveHard Drive
Plextor PX-256M5S 256GB Crucial M4 128GB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 7 Ultimate 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2212HM Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Microsoft IntelliMouse Optical  XTRAC Ripper XXL 
AudioAudioAudioAudio
Westone W3 IEMs RE-272 IEMs Shure SE-215 IEMs Schiit Bifrost DAC 
AudioAudio
Schiit Asgard 2 amp HiVi Swan M50W 2.1 
View all
CPUMotherboardGraphicsRAM
Intel Core i7 950 GA-X58-UD3R Radeon HD 5450  24GB Corsair @ 1333mhz 
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4x WD Cavair Red 1TB in RAID 0 Windows Server 2008 R2 x64 Corsair HX-520 LianLi LanCool 
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post #3 of 3
8/29/12 at 3:36am
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

Does a 3rd party camera app do the same thing?
This smells like a hardware issue - you may need to send the phone back.

Yeh I've tried that and they all do. I can get the front camera to work using one of the diagnostics screens by typing *#7353# The back camera fails on that also though. I am planning on getting a replacement but was hoping I could fix it myself. I've just got this thing and I don't want it to leave my hands and then have to wait for a new lol :/
My Setup
(15 items)
  		  
CPUMotherboardGraphicsRAM
2500K @4.5Ghz Asus P8Z68-V Pro/Gen3 Gigabyte Windforce X3 7970 2x4GB G.Skill Ripjaws 1600Mhz 9-9-9-24 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro 128GB 2x7200RPM Mechanical drives Corsair A50 Windows 7 Pro x64 
MonitorPowerCaseMouse
Viewsonic VX2433WM (1920x1080) Corsair HX1000W CoolerMaster Cosmos Logitech G5 
View all
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Reply
My Setup
(15 items)
  		  
CPUMotherboardGraphicsRAM
2500K @4.5Ghz Asus P8Z68-V Pro/Gen3 Gigabyte Windforce X3 7970 2x4GB G.Skill Ripjaws 1600Mhz 9-9-9-24 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro 128GB 2x7200RPM Mechanical drives Corsair A50 Windows 7 Pro x64 
MonitorPowerCaseMouse
Viewsonic VX2433WM (1920x1080) Corsair HX1000W CoolerMaster Cosmos Logitech G5 
View all
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Reply
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