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Corsair H100 leaked onto my brand new graphics card and motherboard - Page 17  

post #161 of 592
The Mount Doom is a lot cheaper. The Zalman is even cheaper and has a central fan but can take up to a total of 3 fans.

http://www.vortez.net/articles_pages/alpenfoehn_k2_cpu_cooler_revisited,8.html
post #162 of 592
Thread Starter 
Quote:
Originally Posted by Fossil View Post

When you said The Ram Guy got the process moving again, did you mean that they are going to reimburse you more for the video card or... ?
No, I just meant that I hadn't heard back from them for over a week. waiting.. waiting.. then Ram Guy stepped in and I heard from their customer service people the next day.
Quote:
Originally Posted by Majin SSJ Eric View Post

Just to be clear, this response from Corsair is unacceptable imo. But that being said, the occurrences of leaks with these systems is still incredibly small. I've had both an H60 and H80 running for over a year now and neither has leaked (the grinding noise is a persistent issue though). I wouldn't hesitate recommending a closed loop W/C system just because of this rare incident. They are generally very reliable and can solve a lot of aesthetic and space issues in a build. I really hope Corsair steps up and rectifies this situation ASAP (although its very disappointing that this has been going on over a month)....
I'd agree with that. Leaks are still quite rare (though seemingly on the rise). I just think it's important for people to know all the facts and make an informed choice. So, by all means purchase the H100. Chances are you'll be fine. But just don't assume (like I did) that if something goes wrong Corsair will compensate you for all the damage. Not any more it seems.
post #163 of 592
Quote:
Originally Posted by mrpdean View Post

No, I just meant that I hadn't heard back from them for over a week. waiting.. waiting.. then Ram Guy stepped in and I heard from their customer service people the next day.
I'd agree with that. Leaks are still quite rare (though seemingly on the rise). I just think it's important for people to know all the facts and make an informed choice. So, by all means purchase the H100. Chances are you'll be fine. But just don't assume (like I did) that if something goes wrong Corsair will compensate you for all the damage. Not any more it seems.


really really really disappointing. I was expecting at least you get what you lost and it was a given youd be compensated for the trouble. 150$ for a gtx 670 windforce graphics card isn't funny. I feel your pain OP and starting today I will stop getting these closed loop coolers from the builds that I do for clients, family and friends and also not so close friends that seek advise from me when they do pc builds.
post #164 of 592
Thread Starter 
Quote:
Originally Posted by BorisTheSpider View Post

I think it's only fair that people should know what kind of customer service they can expect from Corsair. Let's weigh in with my own horrid experience recently:
http://forum.corsair.com/v3/showthread.php?t=110264
http://www.xtremesystems.org/forums/showthread.php?282719-AX1200-welded-its-PCIe-connectors-in
I have been promised a fair bit of my money back for what was damaged (but not received any money yet, a month after the failure), but by the time I count in the requirement to buy new stuff during the damage claim process so as not to be without a PC for a month or more and the general distress and unpleasantness of having to constantly chase Corsair around to get anything done, it has cost me dearly.
It hasn't prevented me buying an AX1200i as the replacement PSU, simply because I still think their products are generally well made (honestly though, the AX1200i software was not ready for market - it is very beta), but I am under no illusions when it comes to the kind of service I can expect if something goes wrong.
I also had to RMA the AX1200i because the monitoring was faulty and was powering down the PC on a false overcurrent warning, I got an advance RMA on it and today after 2 emails being completely ignored, I called to chase up the shipping labels I had been promised to return the faulty AX1200i with. I was promised the labels would be with me today - once again, an empty promise - no labels. I am $370 out of pocket on the advance RMA, and I want to return the PSU and get my money back. When I will receive my shipping labels is anyones guess.
I'd imagine this whole "$150 for your GPUs" thing is going to end up costing Corsair a lot more money than they save if the responses in this thread are anything to go by.

Wow Boris, sorry to hear about your PSU troubles. Good luck with your RMA.. Keep at them. Would definitely recommend getting in touch with CorsairGeorge (on this forum) or Ram Guy (over at the corsair forum) if you haven't already. I wasn't getting anywhere until someone put me onto CorsairGeorge way back in the early says of this thread. And it still took ages.

I also have that exact same PSU sadsmiley.gif
post #165 of 592
Thread Starter 
Quote:
Originally Posted by jprovido View Post

really really really disappointing. I was expecting at least you get what you lost and it was a given youd be compensated for the trouble. 150$ for a gtx 670 windforce graphics card isn't funny. I feel your pain OP and starting today I will stop getting these closed loop coolers from the builds that I do for clients, family and friends and also not so close friends that seek advise from me when they do pc builds.

Thanks for your support jprovido.
post #166 of 592
Good air performs better than any closed loop.

Go air or custom.
Air Force 1
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 7600k @4.8 ASUS z170 Sabertooth S EVGA GTX 980ti Ref 2x8gb Ripjaw-X @3200 
Hard DriveHard DriveHard DriveOptical Drive
WD 2tb Black WD 1tb Blue Sandisk 120 Asus 
CoolingOSMonitorKeyboard
CM Nepton 280L Windows 10 x64 lg 34uc69g-b Patriot v760 
PowerCaseMouseMouse Pad
OCZ ZX 850 Phanteks Entho Pro Green Mionix Naos 7000 Custom 36"x12" starcitizen mat 
Audio
Dayton BR-1 
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Air Force 1
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 7600k @4.8 ASUS z170 Sabertooth S EVGA GTX 980ti Ref 2x8gb Ripjaw-X @3200 
Hard DriveHard DriveHard DriveOptical Drive
WD 2tb Black WD 1tb Blue Sandisk 120 Asus 
CoolingOSMonitorKeyboard
CM Nepton 280L Windows 10 x64 lg 34uc69g-b Patriot v760 
PowerCaseMouseMouse Pad
OCZ ZX 850 Phanteks Entho Pro Green Mionix Naos 7000 Custom 36"x12" starcitizen mat 
Audio
Dayton BR-1 
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post #167 of 592
Quote:
Originally Posted by xFALL3Nx View Post

Good air performs better than any closed loop.
Go air or custom.

good air coolers are ugly
post #168 of 592
Thread Starter 
Quote:
Originally Posted by xFALL3Nx View Post

Good air performs better than any closed loop.
Go air or custom.

Thanks for the advice. I had always intended to go custom eventually. The H100 was just to get me by until I replenished my funds. Unfortunately the 800D isn't great for air cooling, from what I've heard.
post #169 of 592
Quote:
Originally Posted by xFALL3Nx View Post

Good air performs better than any closed loop.
Go air or custom.

This is debatable.. Honestly I am using the Corsair h100 currently on my own rig set-up and the temps are exceptional. I barely get above 50C under load @ 1.35V 4.8GHZ on my 2700k usually. Hotter days it can be high 50's but I don't think I have ever seen it break 60C under game load.

This has me really worried though, even though the chance of leaks is small, I have 800 dollars in GPU's (2 EVGA FTW 670's) and other components of high value in my rig. I don't have the money right now to be replacing parts either. It would be devastating if this happened to me, so I really feel your pain OP frown.gif. I sincerely hope corsair takes actions to reimburse you in full or I will NEVER purchase a corsair h100 again or corsair products again in future builds and will not recommend their products to others either.

I was already contemplating doing a custom loop and this is about to push me over the edge.

The h100 is a great cooler for what it is though. I am definitely satisfied with the temps I get, although I am using 4 cougar vortex fans in push/pull setup.
Edited by immakulate - 10/8/12 at 10:27pm
My Rig
(19 items)
 
  
CPUMotherboardGraphicsRAM
i7 2700k@4.8GHZ Gigabyte UD5H Z77 EVGA GTX 670FTW 2GB X2 Corsair Vengeance 1600mhz 1.5V RAM 4X4GB=16GB 
Hard DriveHard DriveOptical DriveCooling
Western Digital 1TB HDD 7200RPM Caviar Black M4 Crucial 128GB SSD(boot Drive) LG Blue Ray Player Corsair H100 with 4 Cougar vortex fans push/pull 
OSMonitorKeyboardPower
Windows 7 Home Premium 64bit Asus VG278H 3D 120HZ monitor + VG248QE 144 HZ CM QuickFirePro(Cherry Brown) and CMquickFire R... OCZ 1000W Full Modular 80+Gold 
CaseMouseMouse PadAudio
Cooler Master HAF X 942 Cooler Master Recon PureTrak Talent + SteelSeries QCK Heavy Logitech Z623 
AudioAudioAudio
AKG Q701 Quincy Jones signature Creative ZXR Zalman clip on headphone mic 
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My Rig
(19 items)
 
  
CPUMotherboardGraphicsRAM
i7 2700k@4.8GHZ Gigabyte UD5H Z77 EVGA GTX 670FTW 2GB X2 Corsair Vengeance 1600mhz 1.5V RAM 4X4GB=16GB 
Hard DriveHard DriveOptical DriveCooling
Western Digital 1TB HDD 7200RPM Caviar Black M4 Crucial 128GB SSD(boot Drive) LG Blue Ray Player Corsair H100 with 4 Cougar vortex fans push/pull 
OSMonitorKeyboardPower
Windows 7 Home Premium 64bit Asus VG278H 3D 120HZ monitor + VG248QE 144 HZ CM QuickFirePro(Cherry Brown) and CMquickFire R... OCZ 1000W Full Modular 80+Gold 
CaseMouseMouse PadAudio
Cooler Master HAF X 942 Cooler Master Recon PureTrak Talent + SteelSeries QCK Heavy Logitech Z623 
AudioAudioAudio
AKG Q701 Quincy Jones signature Creative ZXR Zalman clip on headphone mic 
  hide details  
post #170 of 592
I feel you mate seems like we Australian's get screwed over for compensation I had trouble with Razer products and they decided to only compensate of half of what I paid for.
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