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Corsair H100 leaked onto my brand new graphics card and motherboard - Page 56  

post #551 of 592
Ill tell you who has great RMA service Logitech if you open an rma they will try and trouble shoot if you say it did not work they will just mail you a whole new item free of charge and u get to keep them all..

I have 3 M570 track ball mice cause it seems they wear out after afew months... got a 4th on the way... lachen.gif
    
CPUMotherboardGraphicsGraphics
i7 3770k 5.2ghz  GIGABYTE G1 Assassin Sniper 3 7950 with Alphacool block 7950 w/ Alphacool Block 
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Monsta 360 86mm thick rad X 4 MCP 35X Pump x2 400ML Frozen Q Fusion res x3 Windows 7 Ultimate 64 bit 
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CatLeap 2560x1440 + Acer hn274h bmiiid 120hz 3D Logitech G19 Corsair Ax1200 watts  Mountain Mods Ascension 
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GraphicsRAMHard DriveCooling
7950 w/ Alphacool block G.SKILL Trident X 2500mhz 2x4gb SanDisk Extreme 240gb sata III 6gbs x5 SwiftTech Apongee Drive II 
CoolingCoolingCoolingOS
Monsta 360 86mm thick rad X 4 MCP 35X Pump x2 400ML Frozen Q Fusion res x3 Windows 7 Ultimate 64 bit 
MonitorKeyboardPowerCase
CatLeap 2560x1440 + Acer hn274h bmiiid 120hz 3D Logitech G19 Corsair Ax1200 watts  Mountain Mods Ascension 
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post #552 of 592
So happy for you MrPdean! The power of the people triumphs once again! Companies tend to low ball you unless you press the issue. Never give up, never give in ;p It pays off! Good on Corsair for doing the right thing by the way! This has made my day, I love when these things have a happy ending.
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Western Digital 1TB HDD 7200RPM Caviar Black M4 Crucial 128GB SSD(boot Drive) LG Blue Ray Player Corsair H100 with 4 Cougar vortex fans push/pull 
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Windows 7 Home Premium 64bit Asus VG278H 3D 120HZ monitor + VG248QE 144 HZ CM QuickFirePro(Cherry Brown) and CMquickFire R... OCZ 1000W Full Modular 80+Gold 
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Hard DriveHard DriveOptical DriveCooling
Western Digital 1TB HDD 7200RPM Caviar Black M4 Crucial 128GB SSD(boot Drive) LG Blue Ray Player Corsair H100 with 4 Cougar vortex fans push/pull 
OSMonitorKeyboardPower
Windows 7 Home Premium 64bit Asus VG278H 3D 120HZ monitor + VG248QE 144 HZ CM QuickFirePro(Cherry Brown) and CMquickFire R... OCZ 1000W Full Modular 80+Gold 
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Cooler Master HAF X 942 Cooler Master Recon PureTrak Talent + SteelSeries QCK Heavy Logitech Z623 
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post #553 of 592
Quote:
Originally Posted by Hokies83 View Post


Vs

No thanks
Why do u think a company that makes a product that fails under warranty should not be covered and they should fix your stuff.. Have you bumped your head or something...
You buy TV .. TV catch fire due to TV failing.. you insurance company gives you money... insurance company sues TV company.. This is how the world works get used to it.

Awesome. I'm all for it but should that system leak (God forbid) don't go patronizing the manufacturer or threatening to sue. You knew full well of the risk.
post #554 of 592
Quote:
Originally Posted by Bruennis View Post

Awesome. I'm all for it but should that system leak (God forbid) don't go patronizing the manufacturer or threatening to sue. You knew full well of the risk.

I would do the same thing MRpdean has done but even more so as my stufff cost a hell of alot more..

I have an h-100 only for the fact of neatness and Corsair will replace my stuff if it leaks.

That is what there supposed to do.. or quit selling the H series.
Edited by Hokies83 - 10/17/12 at 12:50pm
    
CPUMotherboardGraphicsGraphics
i7 3770k 5.2ghz  GIGABYTE G1 Assassin Sniper 3 7950 with Alphacool block 7950 w/ Alphacool Block 
GraphicsRAMHard DriveCooling
7950 w/ Alphacool block G.SKILL Trident X 2500mhz 2x4gb SanDisk Extreme 240gb sata III 6gbs x5 SwiftTech Apongee Drive II 
CoolingCoolingCoolingOS
Monsta 360 86mm thick rad X 4 MCP 35X Pump x2 400ML Frozen Q Fusion res x3 Windows 7 Ultimate 64 bit 
MonitorKeyboardPowerCase
CatLeap 2560x1440 + Acer hn274h bmiiid 120hz 3D Logitech G19 Corsair Ax1200 watts  Mountain Mods Ascension 
MouseAudio
Logitech M570 Pioneer SP-BS21 Bookshelf Loudspeakers + Lepai Amp 
  hide details  
    
CPUMotherboardGraphicsGraphics
i7 3770k 5.2ghz  GIGABYTE G1 Assassin Sniper 3 7950 with Alphacool block 7950 w/ Alphacool Block 
GraphicsRAMHard DriveCooling
7950 w/ Alphacool block G.SKILL Trident X 2500mhz 2x4gb SanDisk Extreme 240gb sata III 6gbs x5 SwiftTech Apongee Drive II 
CoolingCoolingCoolingOS
Monsta 360 86mm thick rad X 4 MCP 35X Pump x2 400ML Frozen Q Fusion res x3 Windows 7 Ultimate 64 bit 
MonitorKeyboardPowerCase
CatLeap 2560x1440 + Acer hn274h bmiiid 120hz 3D Logitech G19 Corsair Ax1200 watts  Mountain Mods Ascension 
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Logitech M570 Pioneer SP-BS21 Bookshelf Loudspeakers + Lepai Amp 
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post #555 of 592
By the way this thread has 27K views, that's insane!
My Rig
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CPUMotherboardGraphicsRAM
i7 2700k@4.8GHZ Gigabyte UD5H Z77 EVGA GTX 670FTW 2GB X2 Corsair Vengeance 1600mhz 1.5V RAM 4X4GB=16GB 
Hard DriveHard DriveOptical DriveCooling
Western Digital 1TB HDD 7200RPM Caviar Black M4 Crucial 128GB SSD(boot Drive) LG Blue Ray Player Corsair H100 with 4 Cougar vortex fans push/pull 
OSMonitorKeyboardPower
Windows 7 Home Premium 64bit Asus VG278H 3D 120HZ monitor + VG248QE 144 HZ CM QuickFirePro(Cherry Brown) and CMquickFire R... OCZ 1000W Full Modular 80+Gold 
CaseMouseMouse PadAudio
Cooler Master HAF X 942 Cooler Master Recon PureTrak Talent + SteelSeries QCK Heavy Logitech Z623 
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My Rig
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CPUMotherboardGraphicsRAM
i7 2700k@4.8GHZ Gigabyte UD5H Z77 EVGA GTX 670FTW 2GB X2 Corsair Vengeance 1600mhz 1.5V RAM 4X4GB=16GB 
Hard DriveHard DriveOptical DriveCooling
Western Digital 1TB HDD 7200RPM Caviar Black M4 Crucial 128GB SSD(boot Drive) LG Blue Ray Player Corsair H100 with 4 Cougar vortex fans push/pull 
OSMonitorKeyboardPower
Windows 7 Home Premium 64bit Asus VG278H 3D 120HZ monitor + VG248QE 144 HZ CM QuickFirePro(Cherry Brown) and CMquickFire R... OCZ 1000W Full Modular 80+Gold 
CaseMouseMouse PadAudio
Cooler Master HAF X 942 Cooler Master Recon PureTrak Talent + SteelSeries QCK Heavy Logitech Z623 
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AKG Q701 Quincy Jones signature Creative ZXR Zalman clip on headphone mic 
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post #556 of 592
Wow, just noticed the view count too... George, if you're still keeping up on this... might want to pass on the surprisingly large amount of publicity this situation has garnered. It could be a great way to turn a negative/mixed sitaution in Corsairs favor by citing it as an event to grow from. We want you to succeed and continue your awesome service, but in the end... we are the ones who decide how that actually plays out. You (Corsair) are doing good so far, keep it up. thumb.gif
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Seagate 1TB HDD LG DVD Super-Multi Zalman CNPS9900MAX-B CPU cooler Windows 7 64 Pro 
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Corsair Force Series 3 SSD 240GB Samsung 500gb HDD  Samsung 300gb HDD Seagate 500gb HDD 
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Seagate 1TB HDD LG DVD Super-Multi Zalman CNPS9900MAX-B CPU cooler Windows 7 64 Pro 
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post #557 of 592
Quote:
Originally Posted by Valor958 View Post

Wow, just noticed the view count too... George, if you're still keeping up on this... might want to pass on the surprisingly large amount of publicity this situation has garnered. It could be a great way to turn a negative/mixed sitaution in Corsairs favor by citing it as an event to grow from. We want you to succeed and continue your awesome service, but in the end... we are the ones who decide how that actually plays out. You (Corsair) are doing good so far, keep it up. thumb.gif

I'd say he's aware of it already and said they were going to fix it.
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An Angry Robot
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post #558 of 592
good to see Corsair step up for you!
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post #559 of 592
Thread Starter 
Quote:
Originally Posted by Gunsrunner View Post

My question still stands mrpdean, Will you use Water Cooling by Corsair again. Yes or No
Also will you spend your money at PC Case Gear? the original retailer that dumped you!!!!!
Reason I ask is to make the point that the Damage has already been done, Corsair lost business the minute they refused the claim.
So I am glad you got your money back, but I hope Corsair learnt from their mistake and do a much better job in the future.
Communication is the key Make sure people understand your policies and everyone will be happy with the decisions!!!!thumb.gif

Hi Gunsrunner,

No, I won't be using any closed loop cooling for my current build. I would probably still consider using a H100 in future builds though.
Yes I would still spend money at pccasegear for two reasons because a) there aren't that many options in Australian and they have good prices, range and fast delivery and b) they proved to be very helpful towards the end when Tweetbix put me in contact with someone there, though admittedly my first phone call to them when this all started was a disappointing experience. I should have persisted with them earlier on.
Quote:
Originally Posted by kieran13 View Post

Congrats OP.
now sorry to sound like a wanker but i seriously thinks its a piss poor effort on corsairs part to screw him around for so long its is pathetic that such a great company could **** on one of there customers like that and think they could get away with it. i am not at all happy with corsair why say thank you to corsair it took a public outcry for them to do the right thing.

I see you point. That fact that it took so much effort and so long for them to come around was frustrating... but I'm still happy with the outcome.
Quote:
Originally Posted by Valor958 View Post

Didn't George point out that they'd been in contact with him nearly every to every other day? Don't want to start an arguement or anything, but business is business and things take time sometimes. This was definitely a poor example for future references to Corsair on timeliness and efficiency, but at least it came through in the end. Better than most companies would have done IMHO.

Yes I saw that George said that and I don't want to start an argument here either. To make things clear my PM's to George generally did get a reply the next day (I only PM'd him 3 times), but my emails to the customer service rep (which I thought was the appropriate channel to go through) generally didn't get a reply for several days to a week later. I could post the huge email chain to prove it but I'm hoping that's not necessary. Don't want to be thought of as a liar though redface.gif
Quote:
Originally Posted by immakulate View Post

So happy for you MrPdean! The power of the people triumphs once again! Companies tend to low ball you unless you press the issue. Never give up, never give in ;p It pays off! Good on Corsair for doing the right thing by the way! This has made my day, I love when these things have a happy ending.

Thanks immakulate. I am glad that people here encouraged me to stick with it. I think it has worked out well for not only me, but also for Corsair from a PR point of view, and for other Corsair customers. For a while there I was starting to feel some pressure that whatever I decided to do would impact on other Corsair customers if they were ever in the same situation.
post #560 of 592
I've been debating to upgrade my cm hyper to either a H80 or H100. After reading the thread, im double thinking that.



Should I?
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