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post #1 of 9
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I am currently looking into my sluggish internet here lately. I am looking at the rate that speedtest gave me at 1mbs for download speed and i usually sit at about 100kbs. My internet speed on my contract is 16mbs so I should be getting much quicker download times. Reviewing my modem this is what it says. If I am reading it correctly the receiving it what its receiving from my desktop correct and the sending is what its sending to my computer as far as the rates go. If that's true then it's like my computer is being limited by something as the actual rate and the attainable rate is much different. Just looking for some advice from experts because I'm not a big networking guru I've read the threads above and didn't get much information really that pertains to me.

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post #2 of 9
Quote:
Originally Posted by JanqeD View Post

I am currently looking into my sluggish internet here lately. I am looking at the rate that speedtest gave me at 1mbs for download speed and i usually sit at about 100kbs. My internet speed on my contract is 16mbs so I should be getting much quicker download times. Reviewing my modem this is what it says. If I am reading it correctly the receiving it what its receiving from my desktop correct and the sending is what its sending to my computer as far as the rates go. If that's true then it's like my computer is being limited by something as the actual rate and the attainable rate is much different. Just looking for some advice from experts because I'm not a big networking guru I've read the threads above and didn't get much information really that pertains to me.

Receive = download (Rx) - data flows TO your desktop
Send = upload (Tx) - data flows FROM your desktop.

You likely meant that in your post - but there was ambiguity with the way it was written tongue.gif
Your contract says a 16Mbit/s connection? How far away are you from the exchange?
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post #3 of 9
Do you only have one computer in the house? Are you connected directly to the modem or going through a router? If so, what type of router are you using? Cat 5b cable? If you have a 2nd computer, is it getting the same speeds?
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post #4 of 9
That is a pretty poor DSLAM sync speed.
What kind of router/modem are you using? If it isn't ADSL2 you will not have a chance of breaking 8 mbit as it is.

I'd make sure your phone cord isn't bundled up or next to hostile EMI (power cords, etc). I used a looped up cord as a test for amusement when had DSL and the sync speed dropped from 5 mbit to ~256kbit.

How dated is the phone wiring in your house?
Usually the modem and DSLAM will negotiate a rate that is fast enough not to produce errors on the line.

It may be worth calling your provider to dispatch a tech if improvement of any of these factors do not yield a result.
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post #5 of 9
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

Receive = download (Rx) - data flows TO your desktop
Send = upload (Tx) - data flows FROM your desktop.
You likely meant that in your post - but there was ambiguity with the way it was written tongue.gif
Your contract says a 16Mbit/s connection? How far away are you from the exchange?

Yeah sorry about that tongue.gif My contract says up to 16Mbit/s but im not getting 1/4 of that. Im maybe 10 feet from it.
Quote:
Originally Posted by appleg33k85 View Post

Do you only have one computer in the house? Are you connected directly to the modem or going through a router? If so, what type of router are you using? Cat 5b cable? If you have a 2nd computer, is it getting the same speeds?

We have another laptop connected through wifi but also gets terribly slow downloads. Been downloading a WoW patch for 3 days and still not done. Im connected directly to the modem and its a FRITZ!Box Fon WLAN 7170 provided to us by the company. Yes on the Cat 5b
Quote:
Originally Posted by beers View Post

That is a pretty poor DSLAM sync speed.
What kind of router/modem are you using? If it isn't ADSL2 you will not have a chance of breaking 8 mbit as it is.
I'd make sure your phone cord isn't bundled up or next to hostile EMI (power cords, etc). I used a looped up cord as a test for amusement when had DSL and the sync speed dropped from 5 mbit to ~256kbit.
How dated is the phone wiring in your house?
Usually the modem and DSLAM will negotiate a rate that is fast enough not to produce errors on the line.
It may be worth calling your provider to dispatch a tech if improvement of any of these factors do not yield a result.

FRITZ!Box Fon WLAN 7170 is the modem/router. I dont see it declaring itself as ADSL2 but even 8mbit would be a step up from what I am stuck with no tongue.gif. Im renting this house but was told it was all wired up Jan 2011. I am going to go into their office on Tuesday and tell them the issue and if they can't offer someone to come check it out Ill just get a new ISP.
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post #6 of 9
Quote:
Originally Posted by JanqeD View Post

Yeah sorry about that tongue.gif My contract says up to 16Mbit/s but im not getting 1/4 of that. Im maybe 10 feet from it.
We have another laptop connected through wifi but also gets terribly slow downloads. Been downloading a WoW patch for 3 days and still not done. Im connected directly to the modem and its a FRITZ!Box Fon WLAN 7170 provided to us by the company. Yes on the Cat 5b
FRITZ!Box Fon WLAN 7170 is the modem/router. I dont see it declaring itself as ADSL2 but even 8mbit would be a step up from what I am stuck with no tongue.gif. Im renting this house but was told it was all wired up Jan 2011. I am going to go into their office on Tuesday and tell them the issue and if they can't offer someone to come check it out Ill just get a new ISP.

How in the heck are you 10 feet from the telephone exchange?!
A new ISP won't help if wiring is buggered... was it always this slow? Hopefully someone can check it out then...

Your modem is ADSL2+ ready up to 16Mbit/s only. Is it possible you may have seen that the modem supports speeds up to 16Mbit/s and confused it with what you signed up for (sorry I have to ask! redface.gif)
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post #7 of 9
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

How in the heck are you 10 feet from the telephone exchange?!
A new ISP won't help if wiring is buggered... was it always this slow? Hopefully someone can check it out then...
Your modem is ADSL2+ ready up to 16Mbit/s only. Is it possible you may have seen that the modem supports speeds up to 16Mbit/s and confused it with what you signed up for (sorry I have to ask! redface.gif)

Lol i thought you meant from the modem my bad tongue.gif No i had looked at my invoices and my package says up to 16mbit/s :\ I dont remember it being this slow but I just returned from deployment so i dont really remember lmao
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post #8 of 9
Quote:
Originally Posted by JanqeD View Post

Lol i thought you meant from the modem my bad tongue.gif No i had looked at my invoices and my package says up to 16mbit/s :\ I dont remember it being this slow but I just returned from deployment so i dont really remember lmao

smile.gif

In either case you are getting a super dodgy speed from the DSLAM. Is there a filter on the phone line? Any monitored alarm systems or other telephony devices on the same line that might be causing any noise? (although your signal to noise ratio looks and attenuation looks OK...)

As a reference 20dB-28dB (higher is better) is excellent for SNR and <20dB-30dB (lower is better) is excellent for line attenuation.
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post #9 of 9
Thread Starter 
I dont know about a filter I didn't get much information on the lines in the house. (My landlord speaks German so its hard to talk about things) I am going to have a technician come out and check out the lines and if there is anything I can change in the wires for the better I will because these speeds aren't cutting it.
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